Company Facts
Vella at a Glance
The work
- Best for
- Busy households that want online pricing and a fixed appointment time
- Primary service
- Cleaning
Where
- Headquarters
- Dallas, TX
- Service area
- Dallas
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
- Workmanship warranty
- Tell Vella within 24 hours if you are not fully satisfied and it will make it right.
Credentials
- License number
- Not published
Editorial Review
Our Take on Vella
Vella is the pick for people who hate arrival windows and want to see a price before they book. Two-person teams, posted prices and an app that handles scheduling make it easy to use. The strict 24 hour cancellation rule and the lack of a plain statement on insurance or employment status are the things to check first.
Best forBusy households that want online pricing and a fixed appointment time
What We Like
- Exact start and end times instead of an arrival window
- Prices posted online, with 20 percent off the first clean
- Teams of two trained housekeepers who bring all supplies and equipment
- 4.9 stars across more than 600 Google reviews
- Easy booking, changes and tipping in the Vella app
Things to Consider
- Cancelling or changing inside 24 hours costs the full price of the clean
- The site does not state insurance, bonding or whether housekeepers are employees
- Booking runs through the app, which suits some customers better than others
Customer Ratings
Google Reviews for Vella
Customer ratings shown here come from Google. They are separate from our editorial review above.
Editorial Ranking
Why Vella Made Our Top 6
It holds position 3 in 6 Best House Cleaning Services in Dallas, TX (2026).
Areas Served
Based in Dallas, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Vella
Vella runs house cleaning more like a scheduling system than a traditional maid service. You build your clean on the website or in the Vella app, choose from Tidy, Basic, Deep or Moving, and add notes about what matters most. The app works out how long the job should take from your home and checklist, and you pick an exact start time. The company says its team will be at your door on the dot and will finish at the time shown.
Each visit is done by a team of two housekeepers. Vella says they are expertly trained and extensively vetted, and its jobs page pays up to $1,500 a week plus tips. The teams bring all products, equipment and supplies, and the company says it is pet friendly. You do not need to be home as long as you leave entry instructions.
Prices are posted, which is still unusual in Dallas. On the Dallas page, Basic cleans start at $99.17 before tax for two rooms, and most whole-home Basic cleans run $238 to $476. Deep cleans start at $119 for two rooms and usually land between $357 and $595 for a whole home. A Moving clean for an empty home starts at $258 and most run $387 to $774. New customers get 20 percent off the first clean. The company notes these prices were checked on November 2, 2026, and the booking app confirms the final figure.
Cancel or change at least 24 hours ahead to avoid being charged; inside 24 hours you pay full price. If something is not right, Vella asks you to tell them within 24 hours and says it will make it right. Payment is by card or Afterpay, and you can tip your team in cash or by a link sent after the clean.
The Dallas office on Insurance Lane covers the Park Cities, Preston Hollow, Lakewood and Lake Highlands, Uptown, Downtown and Kessler Park, plus some suburbs.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Workmanship warranty
- Tell Vella within 24 hours if you are not fully satisfied and it will make it right.
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Vella FAQs
How much does a Vella house cleaning cost in Dallas?
Most whole-home Basic cleans run $238 to $476 before tax, Deep cleans $357 to $595 and Moving cleans for empty homes $387 to $774, according to prices Vella posted in November 2026. New customers get 20 percent off the first clean, and the booking app confirms the exact price for your address.
What is Vella's cancellation policy?
You can cancel or change an appointment up to 24 hours before the start time at no charge. Inside 24 hours, the clean is charged at full price.
Do I have to wait for an arrival window with Vella?
No. Vella books an exact start time and works out the finish time from your home and checklist, so a three hour clean booked for 8:30 should end at 11:30. A team of two housekeepers arrives with all supplies.
Is Vella licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Vella serve?
Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Vella offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Tell Vella within 24 hours if you are not fully satisfied and it will make it right.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- November 2026
- Profile last updated
- November 12, 2026
- Google review data updated
- November 12, 2026
- Sources checked
- Google Business Profile, Company website
- Could not verify
- License (none published), insurance, founding year
- Sponsorship status
- No commercial relationship