Company Facts
Zen Home Cleaning of Manhattan NYC at a Glance
The work
- Best for
- Manhattan apartments that want green products and a re-clean guarantee
- Primary service
- Cleaning
Where
- Headquarters
- New York, NY
- Service area
- New York
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
Credentials
- Insured and bonded team
- Insured and bonded team (reported by the company, not verified)
Editorial Review
Our Take on Zen Home Cleaning of Manhattan NYC
Zen has the clearest written rules on this list, from background checks to a 24 hour re-clean guarantee, and its own green product line. You pay for that, and several 2026 reviews push back on price and consistency, so get a firm quote before the first visit.
Best forManhattan apartments that want green products and a re-clean guarantee
What We Like
- Founded by Deanna Hains and described on its site as woman-owned
- Cleaners use the company's own biodegradable, plant-based product line
- Applicants go through face to face interviews and nationwide background checks
- 5-Star Guarantee: a team returns within 24 hours to re-clean any area
- Recurring, deep, move-in and move-out and post-construction cleaning across Manhattan
Things to Consider
- Highest prices on this list; a Power Cleaning runs $600 to $1,500 and 2026 reviews complain about quotes
- Strict changes policy: $50 per cleaner inside 48 hours and full price inside 24 hours
- Site footer lists 146 West 46th Street, Suite 5E, while Google shows 146 West 29th Street
Customer Ratings
Google Reviews for Zen Home Cleaning of Manhattan NYC
Customer ratings shown here come from Google. They are separate from our editorial review above.
Editorial Ranking
Why Zen Home Cleaning of Manhattan NYC Made Our Top 5
It holds position 4 in 5 Best House Cleaning Services in New York, NY (2026).
Areas Served
Based in New York, NY.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Zen Home Cleaning of Manhattan NYC
Zen Home Cleaning of Manhattan NYC began with founder Deanna Hains, who came to New York to work in modeling and interior design and started the company after failing to find a cleaner she trusted for her first apartment. The site calls it a woman-owned business with an eco-friendly philosophy, and Google lists its office in Suite 5E at 146 West 29th Street.
Zen sells itself on products and process. Cleaners bring the company's own biodegradable, plant-based cleaning agents along with towels and sponges, while the client supplies a vacuum, mop and bucket, toilet brush and step stool, or rents a vacuum for a fee. Hiring starts with face to face interviews and nationwide background checks, and the FAQ describes the team as insured and bonded. Services include recurring cleaning, deep cleaning, move-in and move-out, post-construction cleanup, professional organizing and party help.
The policies are firm. Changes need 48 hours notice; inside 48 hours there is a $50 fee per cleaner, and inside 24 hours you pay the full price. There are no refunds, but the 5-Star Guarantee sends a team back within 24 hours to re-clean any area until you are satisfied, and damage must be reported within 24 hours. Small apartments of 400 to 700 square feet need a two hour minimum, and a Power Cleaning runs $600 to $1,500. Tipping is optional.
Zen holds 4.6 from 235 Google reviews, read November 12, 2026. Tanya, Pearl and Carine are the cleaners named most often in praise. The criticism is real and recent: one 2026 reviewer balked at a $525 quote for an empty 500 square foot studio, another said the service slipped after five good months, and a third was unhappy with a $600 post-renovation job.
It suits Manhattan apartment owners who care about non-toxic products and want a written re-clean promise. It suits budget-minded renters less well. Before booking, confirm the office address, because the site footer lists 146 West 46th Street, Suite 5E, while Google shows West 29th Street, and ask whether your cleaners are employees.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Zen Home Cleaning of Manhattan NYC FAQs
Does Zen Home Cleaning run background checks on its cleaners?
Yes, the company says applicants go through face to face interviews and nationwide background checks, and its FAQ describes the team as insured and bonded. Ask for the insurance certificate before the first visit.
What are Zen Home Cleaning's hours?
The office is open Monday to Friday from 9 a.m. to 5 p.m. and Saturday from 9 a.m. to 4 p.m., and it is closed on Sunday. Call (212) 462-2566 or email info@zenhomecleaning.com.
What is Zen Home Cleaning's cancellation policy?
You need 48 hours notice to change a visit without a fee. Changes inside 48 hours cost $50 per cleaner, and inside 24 hours you pay the full price of the service.
Is Zen Home Cleaning of Manhattan NYC licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Zen Home Cleaning of Manhattan NYC serve?
New York. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Zen Home Cleaning of Manhattan NYC offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- November 2026
- Profile last updated
- November 12, 2026
- Google review data updated
- November 12, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- Insured and bonded team (reported only), founding year
- Sponsorship status
- No commercial relationship






