Austin Plumbery

Company Facts

Austin Plumbery at a Glance

By the numbers

Google rating

4.8out of 5

Customer reviews

227on Google

Rating and review count pulled from Google on September 4, 2026.

What We Like

• 4.8 rating from 227 reviews on its Google Business Profile as of September 4, 2026
• Covers both residential and commercial repair and maintenance under one roof
• Texas State Board of Plumbing Examiners licence number published openly on the website
• Listed with the Better Business Bureau's Central Texas chapter, giving a second place to check history
• Local Austin focus rather than a regional call-centre model

Things to Consider

• The public material centres on repair and maintenance; large-scale new construction or trenchless main work is not listed
• Pricing, call-out fees and after-hours rates are not published, so you need to ask on the phone
• The Yelp profile appears under a different trading name, worth clarifying before booking
• Guarantee is advertised but the terms are not detailed publicly

Google rating

4.8

Based on 227 Google reviews

Review data updated September 4, 2026

View on Google Maps →

Rating Distribution

• 5 stars94%
• 4 stars1%
• 3 stars0%
• 2 stars1%
• 1 star3%

Plumbing in Austin has its own particular set of headaches, and most of them trace back to the ground and the growth. Slab foundations on expansive clay move with the wet and dry cycles, which stresses supply lines and drain runs beneath the concrete. Older neighbourhoods near central Austin still carry galvanised supply and cast iron waste, both of which have a shelf life that is now well past. Newer construction in the suburbs comes with its own problems, mostly builder-grade fittings and water heaters installed for cost. A general repair and maintenance plumber in this market needs to be fluent in all of it, and that is the shape of the work Austin Plumbery describes on its own website.

The company presents itself as a family-oriented, locally focused operation serving homeowners and businesses, with the service menu divided into residential repair and maintenance on one side and commercial repair and maintenance on the other. That division matters more than it might sound. Commercial work brings different fixture standards, different scheduling pressure, and often a property manager rather than an owner making the call. Residential work is more about diagnosis and explaining the options to someone standing in their own kitchen. Firms that do both tend to have depth in dispatch and a decent parts inventory on the truck.

The review record is the most concrete thing to go on. A 4.8 rating from 227 reviews, read on the Google Business Profile on September 4, 2026, sits comfortably above the average for the trade in a competitive city. That volume takes years to accumulate on residential service calls, which suggests the business has been at it for a while and gets called back. The company also maintains listings on Yelp, Facebook, Instagram and the Better Business Bureau's Central Texas site, so there is more than one place to cross-check before you book.

One detail worth noticing: the Yelp link points to a page under a different trading name. That is common enough when a company rebrands or a licensed master plumber restructures, and it is not a red flag on its own, but it is a fair thing to ask about on the phone if you want the full history of who you are hiring.

Who this suits: an Austin homeowner who wants one number for water heaters, fixture replacement, drain trouble and the recurring small repairs that older houses generate, plus small commercial operators who need a plumber who will actually show up for a leaking mop sink. Who it may not suit: anyone shopping specifically for large-scale new construction rough-in, trenchless main replacement, or specialised industrial process piping. The published material centres on repair and maintenance, and the profile does not list heavy underground or excavation work as a headline service, so ask directly if that is what you need.

Before hiring any plumber here, a few questions are worth putting plainly. Ask whether the responding technician works under the company's master licence, and note the licence number listed on the site, 36839 with the Texas State Board of Plumbing Examiners, so you can verify it with the board yourself. Ask how the call-out is priced, whether the diagnostic fee rolls into the repair, and what happens to that fee if you decline the work. Ask about after-hours and weekend rates, since those vary widely across Austin and are the most common source of billing surprise. If the job involves a water heater, a sewer line, or gas, confirm who pulls the permit with the City of Austin, because permitted work protects you on resale. And ask what the guarantee covers in practice, since the website advertises one without spelling out terms in public.

Compared with the wider Austin field, this company sits in the middle band: bigger and better reviewed than a one-truck operator, but without the fleet advertising and heavy call-centre feel of the regional chains. That band often gives you the better balance of same-week availability and a technician who has time to explain what he found. Austin Plumbery fits that description on the evidence available, and for routine residential and light commercial repair it is a reasonable name to have on a shortlist of three.

About This Business Profile

Profile last updated

September 18, 2026

Google review data updated

September 4, 2026

Sources checked

Issuing authorities, Google Business Profile, Company website

Sponsorship status

No commercial relationship