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Company Facts
ABC Home & Commercial - Plumbing Services at a Glance
The work
- Best for
- water treatment, water heater replacement and multi-trade households wanting one company
- Primary service
- Plumbing
Where
- Headquarters
- Austin, TX
- Service area
- Austin
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on ABC Home & Commercial - Plumbing Services
A 75-year local history and a BBB A+ rating give this one more institutional weight than most names on this list, and the reviews naming the same handful of technicians across different service types suggest the field work holds up. The one consistent criticism, friction with the office over quotes, is worth asking about directly before you book, but it did not stop reviewers from recommending the company.
Best for: water treatment, water heater replacement and multi-trade households wanting one company
What We Like
- 4.9 rating from 1,072 Google reviews, read September 18, 2026
- 75-year Austin company with a Better Business Bureau A+ rating
- Plumbing led by Mike Marugo, a licensed Texas master plumber with 32 years of experience
- Reviews repeatedly name the same technicians across water treatment, water heater and service calls
- 24/7 emergency repairs plus a Comfort Guarantee if work is unsatisfactory
Things to Consider
- Reviewers describe more back-and-forth with the office over quotes than with the on-site technicians
- Plumbing sits inside a larger multi-trade company, so pricing may reflect that scale
- Specific Comfort Guarantee terms and length are not published, so ask before booking
Google Reviews for ABC Home & Commercial - Plumbing Services
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 1072 Google reviews
Review data updated September 18, 2026
Ranked#7of 10 plumbers in Austin, TXre-checked September 2026
Editorial Ranking
Why ABC Home & Commercial - Plumbing Services Made Our Top 10
It holds position 7 in 10 Best Plumbers in Austin, TX.
See the Full Austin RankingResearched by Dana Whitfield · positions cannot be bought
Services Offered
Areas Served
Based in Austin, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About ABC Home & Commercial - Plumbing Services
ABC Home & Commercial has operated in Austin for 75 years, and its plumbing department sits inside a larger multi-trade company that also covers HVAC, pest control and other home services. Bobby Jenkins owns the company, and plumbing work is led by Mike Marugo, a licensed Texas master plumber and Licensed Green Plumber USA with 32 years in the trade. The plumbing license on file is TPCL2170.
The review pattern here is unusually consistent for a company with over a thousand reviews. Mason is named for a water softener and whole-house filter installation, with one reviewer noting he took the time to walk through how to use the new system rather than just leaving it running. Elijah and TJ are credited with a full water heater replacement that ran into the evening to make sure everything was set up properly before they left. John Patrone gets singled out for a water quality service call where he returned an hour later, without complaint, after missing the customer the first time around. That level of specific, repeated technician praise across a 4.9 average from 1,072 Google reviews, read on September 18, 2026, is one of the stronger review profiles in this ranking.
One reviewer's comment is worth repeating directly, since it captures both the strength and the friction point: the on-site technicians are described as great, knowledgeable and down to earth, while dealing with the office for quotes involves more back and forth between reception and management than some customers would like. That is a fair, specific criticism rather than a vague complaint, and it lines up with what a large, multi-department company often looks like from the customer's side.
The company holds a Better Business Bureau A+ rating and advertises 24/7 emergency repairs alongside what it calls a Comfort Guarantee, under which it returns at no additional cost if a customer is unhappy with the work. Being part of a larger multi-service company (ABC also runs HVAC, pest control and other departments) means plumbing, water treatment and related home issues can be handled through a single point of contact.
Who this suits: homeowners interested in water treatment, filtration or a water heater replacement handled by an established, 75-year local company, and anyone who wants the option of bundling plumbing with other ABC services. Who might look elsewhere: anyone who wants to skip a phone-and-office booking process entirely and go straight to scheduling with a technician, based on the office-friction comments in reviews. Confirm plumbing license TPCL2170 against the Texas State Board of Plumbing Examiners, and ask what the Comfort Guarantee actually covers and for how long before booking.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing company licenseTexas · TPCL2170Reported
- Master plumber license (Mike Marugo)Texas · M-32147Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
1072 customer reviews
TenBestFind
Editorially reviewed
Ranked #7 in Austin plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
Project Videos
From the company's own channel and website. Loads only when you press play.
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ABC Home & Commercial - Plumbing Services FAQs
Is ABC Home & Commercial's plumbing team licensed?
Yes. The plumbing department carries license TPCL2170, and plumbing operations are led by Mike Marugo, a licensed Texas master plumber with 32 years of experience. Confirm the license against the Texas State Board of Plumbing Examiners before booking.
Does ABC Home & Commercial offer 24/7 emergency plumbing?
Yes, the company advertises 24/7 emergency repairs alongside what it calls a Comfort Guarantee, under which it returns at no additional cost if a customer is unhappy with the work. Ask what the guarantee specifically covers before booking.
How long has ABC Home & Commercial been in Austin?
The company states a 75-year history in Austin and holds a Better Business Bureau A+ rating. Plumbing is one department inside a larger multi-trade company that also covers HVAC, pest control and other home services.
Is ABC Home & Commercial - Plumbing Services licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does ABC Home & Commercial - Plumbing Services serve?
Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does ABC Home & Commercial - Plumbing Services offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 21, 2026
- Google review data updated
- September 18, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.