Lalo Residential & Commercial Plumbing

Company Facts

Lalo Residential & Commercial Plumbing at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

52on Google

Rating and review count pulled from Google on September 27, 2026.

What We Like

• 4.9 Google rating from 52 reviews, read September 27, 2026
• Responsible Master Plumber licence RMP-44577 published openly, with Texas State Board complaint details
• Flat-rate price approved in writing before work starts, per the company's own policy
• Covers both residential repairs and commercial work including backflow testing and grease lines
• Hours published as 24 hours, seven days a week, with same-day service claimed across greater Austin

Things to Consider

• Small owner-operated team, so availability may be tighter during citywide events like a hard freeze
• Flat-rate pricing is not always the cheapest option for very short, simple repairs
• After-hours and emergency rates are not published, so confirm them on the call

Google rating

4.9

Based on 52 Google reviews

Review data updated September 27, 2026

View on Google Maps →

Rating Distribution

• 5 stars96%
• 2 stars2%
• 1 star2%

Plumbing in Austin splits roughly into two worlds. There are the big branded operations with call centres, ride-along salespeople and tiered "good, better, best" quotes, and there are small licensed shops where the owner still turns a wrench. Lalo residential commercial plumbing sits firmly in the second group. The shop address is 6330 Harold Ct in 78721, east of the interstate, and the phone number on the website is presented as the owner's own line rather than a dispatcher's.

The range of work is broader than a one-van handyman operation. On the residential side the site lists drain cleaning with camera inspection, water heaters in both tank and tankless form, leak detection including slab leaks and pressure testing, sewer line work and whole-house repipes, and fixture installation. Commercially, it lists annual backflow testing, drain and grease line service for food businesses, repiping planned around limited downtime, and permitted rough-ins for build-outs. That mix suggests a team comfortable moving between a leaking hall bath and a restaurant kitchen that cannot close.

Who it suits: homeowners who have been burned by a quote that grew mid-job, landlords who want the same person to remember the property next time, and small commercial tenants who need a licensed plumber who understands permits and inspection sequencing. Who it may not suit: anyone who wants a large company with multiple crews on standby for a same-day install at any hour of any day, or a buyer shopping purely on the lowest hourly figure. Flat-rate pricing is not always the cheapest way to buy a twenty minute repair, though it does remove the meter anxiety on a long job.

Austin's housing stock makes the service list read sensibly. East Austin bungalows and the older tracts in Hyde Park and Travis Heights still hide cast iron drains and galvanised supply lines that scale shut, which is why camera inspection before a sewer quote matters so much. Newer slab-on-grade builds in Pflugerville, Leander and Kyle bring the opposite problem: soil that shrinks and swells with the Central Texas drought and downpour cycle, shifting plumbing under concrete and producing the hot-spot-on-the-floor slab leaks that need locating rather than guessing. Hard water off the Edwards Aquifer chews through water heater elements and shortens tankless service intervals. And the 2021 freeze taught the city what happens to uninsulated hose bibbs and attic runs, which is part of why round-the-clock availability is worth something here.

On day-to-day process, the company describes a four-step sequence: the owner scopes the job by phone, a written flat price is approved before work begins, the plumber who quoted does the work, and the owner follows up afterwards. That is a claim rather than something a directory can verify, but the Google rating gives it some weight. As read on September 27, 2026, the profile showed 4.9 from 52 reviews. Fifty-two is a modest but real body of feedback, enough to show a pattern and small enough that a reader can skim most of it in ten minutes. The site also links Instagram, TikTok, Yelp and Facebook, which is more visible day-to-day posting than most plumbing shops bother with.

Before hiring, ask a few things. Get the flat-rate number in writing and confirm what it includes, specifically whether the price covers permit fees, city inspection coordination and haul-away of an old water heater. On any sewer recommendation, ask to watch the camera footage and get a copy. Confirm the warranty terms on both parts and labour, since a fixture manufacturer's warranty is not the same as coverage for the install. Check that the Responsible Master Plumber licence, published as RMP-44577, is current with the Texas State Board of Plumbing Examiners, which is straightforward to search online. And on an after-hours call, ask plainly whether the emergency rate differs from the daytime rate, because hours listed as 24 hours do not automatically mean the same price at 2am.

Compared with the alternatives around town, the trade-off is familiar. Larger Austin plumbing companies can often get a truck to you faster during a citywide event like a hard freeze, and some carry deeper stock for immediate replacements. A small licensed shop tends to win on continuity and on not being upsold. If the reason you are reading about lalo residential commercial plumbing is that you want one name accountable for the job from quote through follow-up, that is the pitch here, and the review record so far reads consistently with it.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 27, 2026

Google review data updated

September 27, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Issuing authorities, Google Business Profile, Company website

Sponsorship status

No commercial relationship