BRT Electric

Company Facts

BRT Electric at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

152on Google

Rating and review count pulled from Google on October 2, 2026.

What We Like

• 4.9 rating from 152 reviews on its Google Business Profile, read September 30, 2026
• ECRA/ESA licence #7012790 published openly, as Ontario requires of electrical contractors
• Hours listed as open 24 hours a day, seven days a week, for genuine emergency calls
• Broad published range, from troubleshooting and panel changes to whole-home standby generators
• Reviews describe faults found, explained and repaired in a single visit, including in older houses

Things to Consider

• The website is dated and does not publish rates, so after-hours and call-out pricing needs confirming by phone
• Commercial and industrial work is advertised but the brief gives no detail on project scale or references
• A review count shown on its own site differs from the Google figure, so rely on the Google Business Profile
• Small crews can be stretched in storm weeks, so booking flexibility may be limited at peak times

Google rating

4.9

Based on 152 Google reviews

Review data updated October 2, 2026

View on Google Maps

Rating Distribution

• 5 stars97%
• 4 stars1%
• 3 stars1%
• 1 star2%

Electrical work in Ottawa splits fairly neatly into two piles. There is the planned work, a new kitchen circuit, pot lights, a generator, an EV charger on the garage wall, and there is the work nobody scheduled, a dead panel at eleven at night in February. BRT Electric presents itself as covering both, with hours listed as open around the clock every day of the week and a phone number pushed to the front of everything it publishes. The name is a reference to "Be Right There", which tells you where the company thinks its selling point sits.

The published service range is broad for a small contractor. Wiring, rewiring and upgrades sit alongside remodels and home additions, panel changes, troubleshooting, heat detectors, heating and air conditioning work, security camera systems and standby generator installation. Outdoor lighting gets a specific mention, as does whole-home backup power. Residential, commercial and industrial are all listed, though nothing in the brief indicates how the work splits between them, so a business owner with a three-phase service or a tenant fit-out should ask directly about similar jobs completed rather than assume.

Ontario is strict about who may contract electrical work, and the licence number matters. The company publishes ECRA/ESA #7012790, which is the Electrical Safety Authority registration a contractor must hold to take on work and to file a notification for inspection. Ask for a notification number on anything involving a panel, a service upgrade, new circuits or a generator interlock. A contractor who files it as a matter of course is doing the job properly, and the ESA certificate is what a buyer's lawyer or an insurer will eventually want to see.

Local housing shapes the calls an Ottawa electrician gets. Sandy Hill, the Glebe and parts of Hintonburg still turn up knob and tube behind the plaster, along with fuse panels and ungrounded two-prong outlets that insurers increasingly refuse to write around. The postwar and 1960s suburbs, Alta Vista, Elmvale, parts of Nepean, carry 60 amp services never designed for a heat pump, an induction range and a car charger at once. Aluminum branch wiring shows up in houses built roughly between 1965 and 1978, and it needs proper pigtailing with approved connectors rather than a twist and a wire nut. The 1998 ice storm and the 2022 derecho both left large parts of the city dark for days, which is why generator quotes are a routine request here rather than a luxury item.

How the company works day to day is easiest to read from its reviews. The testimonials on its own site name specific electricians and describe a visit where the fault was found, explained and fixed in the same appointment, including at a house around forty years old. That pattern points to a small crew where the person diagnosing is the person doing the work, which is usually good for a tricky intermittent fault and less suited to a large project needing several trades coordinated over weeks. The Google Business Profile rating of 4.9 across 152 reviews, read on September 30, 2026, is consistent with that. Worth noting that a review widget on the company website shows a slightly different figure drawn from a smaller count, so treat the Google numbers as the current picture.

Before booking, settle a few things on the phone. Ask how the after-hours rate works, since 24/7 availability almost always carries a call-out charge and a minimum billable period, and the difference between a midnight visit and a Tuesday morning one can be considerable. Ask whether pricing is hourly or quoted per job, whether the ESA notification fee is inside the price, and who returns for the inspection if something needs correcting. On a generator, ask about the transfer switch type, the fuel supply and whether gas fitting is subcontracted. The site mentions a satisfaction guarantee, which is a claim rather than a documented warranty, so get the terms in writing along with the labour warranty period.

Compared with the larger Ottawa electrical firms that run branded fleets and flat-rate books, BRT Electric sits in the owner-operator bracket. You generally get more direct contact with the person on the tools and more flexibility on scope, at the cost of the scheduling depth a bigger shop can offer in a busy week. For fault finding, panel work and a house that needs someone to look at what is actually there, that trade is usually worth making.

Gallery

Project Photos

About This Business Profile

Last reviewed

October 2026

Profile last updated

October 31, 2026

Google review data updated

October 2, 2026

Sources checked

Issuing authorities, Google Business Profile, Company website

Could not verify

Electrical licence (reported only), insurance, founding year

Sponsorship status

No commercial relationship