Buckeye Basement Solutions

Customer Ratings

Google Reviews for Buckeye Basement Solutions

Customer ratings shown here come from Google. They are separate from our editorial review above.

Recent Google Reviews

• ”MMMelissa McGarrigle5.0

  Buckeye Basement Solutions took the stress out of this repair. They gave me options to make sure I had the solution I needed and they made sure the end result was the best repair. And they made it easy for me. I have a very old house and this was the second repair they've done for me. I will definitely call them again if I have any issues in the future.

  October 2026Google
• ”CWChristopher Welch5.0

  Very happy with the work and price, will definitely use them again should the need arise.

  October 2026Google
• ”EWEdda Wright5.0

  Buckeye Basement did an outstanding job! The communication was excellent every step of the way; and the whole team was helpful throughout the process. If you want a straight shooter about a basement project Jay is your guy! Price range for the work is fair and they had the entire project done in the quoted timeframe. Definitely would recommend!

  October 2026Google
• ”MNMegan Nelson5.0

  (10/26 Update) I’m increasing my review to 5 stars. After seeing my review, the company reached out to discuss and acknowledged that communication could have been better, with an apology, and that all experiences are learning experiences. I really appreciate the professional response and the accountability and think it deserves recognition. Thanks, Justin and Team! My experience with Buckeye Basement Solutions was a bit up and down. I hired them to replace underground lines from two downspouts and my sump pump. Justin and the office were friendly, polite, and responsive, and I felt good about scheduling the work. They were scheduled to begin on Monday and arrived around 1 pm. But the work took longer than anticipated because of tree roots, so the team said they’d be back the next day. No problem, I understand things happen, and they had been polite and professional. Tuesday passes with no team and no communication. Wednesday morning, I called and the office was unaware there had been a delay and they said someone would give me an update soon. Thursday, I received a text that they would be back on Friday, but no explanation as to what happened. And on Friday, they returned and finished the work. I was a bit disappointed in the lack of communication, even though I understand delays happen for all sorts of reasons. As far as quality, it’s too soon to tell (no rain since installation), but all looks fine. I was surprised that they had to remove a slab of sidewalk, as I was told that wasn’t necessary with their current equipment. But they repaired the sidewalk, so no harm no foul. And they cleaned up after themselves. Overall, I would consider using this company again for future projects, but hope that the communication improves a bit.

  October 2026Google
• ”JKJeanne Kerchner5.0

  I had a wonderful experience with Buckeye Basement Solutions. The two guys that waterproofed my South basement wall were so nice to work with. They told me each step of the way what they were doing, were prompt to the job as scheduled. Office staff also gets an A+ for their part in getting this job done to my satisfaction. I highly recommend Buckeye Basement Solutions.

  October 2026Google
• ”AKAbigail Knapke5.0

  We had them out to do a estimate for basement repair on our home. They were prompt and great with communication. They explained everything well and even worked with us as we continued to go back to them with more questions after the quote. Would definitely recommend people consider them for their basement needs.

  October 2026Google

View more Google reviews

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

• 10

  Google

  5.0/ 5

  383 customer reviews

• 10

  TenBestFind

  #10Editorially reviewed

  Ranked #10 in Columbus waterproofing, October 2026

• Buckeye Basement Solutions
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Buckeye Basement Solutions FAQs

• Is Buckeye Basement Solutions licensed and insured in Ohio?

  Buckeye Basement Solutions says it is insured and bonded and shows a BBB Blue Seal, but its website lists no licence number. Ohio has no statewide licence for waterproofing contractors, so there is no trade licence to look up. Check the company with the Ohio Attorney General consumer complaint search, the Ohio Secretary of State business search, and the City of Columbus Building and Zoning Services permit lookup, and ask for a certificate of insurance before work starts.

• What are Buckeye Basement Solutions' hours, and do they do emergency calls?

  Buckeye Basement Solutions is open 8:00 AM to 5:00 PM Monday through Friday and closed on weekends, according to its Google listing. The website does not advertise emergency or 24 hour service. One reviewer did say the company responded early to an emergency sump pit and pump replacement, so call the office at +1 614-350-1872 and ask what is possible for an active leak.

• Does Buckeye Basement Solutions offer financing and a warranty, and does it serve Columbus?

  Yes to all three, with one gap. Financing runs through GreenSky, with 6 month and 15 month no interest plans and a 120 month fixed rate option. All work carries a warranty that transfers in a real estate sale, but the website gives no length, so get the term in writing. The company lists Columbus, Delaware, Dublin, Powell, Westerville, Worthington, Hilliard, Gahanna and other central Ohio cities as service areas, with its office in Delaware.

• Is Buckeye Basement Solutions licensed and insured?

  We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

• What areas does Buckeye Basement Solutions serve?

  Columbus. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

• Does Buckeye Basement Solutions offer emergency service?

  Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

• What warranty do they offer?

  Transferable warranty for real estate transactions; length not stated on the website. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

• How was this profile built?

  Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

• Can a business pay to improve its profile?

  A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.