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Rogers Basement Waterproofing

Waterproofing Company in Columbus, Ohio.

Rogers Basement Waterproofing is a waterproofing contractor based in Columbus, OH. Its BBB accredited business is reported by the company and not yet verified, so check it with Better Business Bureau before work starts.

4.7on Google · 63 reviews51 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Rogers Basement Waterproofing works from 3557 E Fulton St in the Eastmoor area on Columbus's southeast side, and says it has served Central Ohio since 1975. The family-owned company handles basement waterproofing with Hydro-Flo drainage, sump pumps with battery backup, downspout drainage lines, and steel I-beam bracing for bowing walls. Its site states it does not use subcontractors and backs the work with an unconditional lifetime guarantee against water leakage in the areas it has waterproofed. The phone line is staffed around the clock and estimates are free. Reviewers praise an estimator named Nick for straight advice, fair pricing and keeping in touch before the job. One recent reviewer was unhappy that a quote came by phone without a visit. Google shows 4.7 from 63 reviews, read October 20, 2026.

  • Best for bowing basement walls and seepage in older columbus homes
  • Family-owned and operating in Columbus since 1975, according to its website
  • A recent one-star review objected to phone pricing without a home visit

Company Facts

Rogers Basement Waterproofing at a Glance

By the numbers

Google rating
4.7out of 5
Customer reviews
63on Google
In business
51years

Rating and review count pulled from Google on October 28, 2026. Years counted from 1975.

The work

Best for
Bowing basement walls and seepage in older Columbus homes
Primary service
Waterproofing

Where

Headquarters
Columbus, OH
Service area
Columbus
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
Unconditional lifetime guarantee against water leakage in the areas waterproofed; labor, service and materials at the company's expense. Zoeller sump pumps carry a 3-year manufacturer warranty.

Credentials

BBB accredited business
BBB accredited business (reported by the company, not verified)

Editorial Review

Our Take on Rogers Basement Waterproofing

Rogers says it has worked in Columbus since 1975, and its 4.7 rating from 63 Google reviews is backed by reviewers who describe fair pricing and honest recommendations. The lifetime leak guarantee is the standout, though the range of systems is narrower than at larger firms and one reviewer objected to phone-only pricing.

Best forBowing basement walls and seepage in older Columbus homes

What We Like

  • Family-owned and operating in Columbus since 1975, according to its website
  • Unconditional lifetime guarantee against water leakage in waterproofed areas, with labor and materials covered
  • Does not use subcontractors for repairs, per the company site
  • Steel I-beam wall bracing, Hydro-Flo drainage and Zoeller sump pumps with battery backup
  • Phone staffed 24 hours a day with free estimates

Things to Consider

  • A recent one-star review objected to phone pricing without a home visit
  • Services listed are narrower than at larger firms, with no crawl space encapsulation or interior wall membranes shown
  • Ohio has no waterproofing trade licence, so check the Attorney General complaint records and Columbus permit lookup yourself

Customer Ratings

Google Reviews for Rogers Basement Waterproofing

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.7

Based on 63 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars92%
  • 3 stars2%
  • 2 stars2%
  • 1 star5%
iAbout this distribution

The distribution reflects the 63 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Mike McLaughlin1.0

    Chat GPT suggested I call this company for a quote. The estimator, Mike, called and without even going to the home, he gives me these crazy estimates. Why can't an estimator just come to the house to do their job. I called the company and asked to speak to the owner, but that person isn't even in state. Save time and trouble and move on to the next person on your list. This company is not good.

    August 2026Google
  • Calib Kerschner5.0

    I had some discolored blocks in my basement crawlspace. I realized that my drainage pipes had collapsed so I am working on getting them fixed as well as new gutters. I called Rogers Basement Waterproofing to look at what had been done thus far in regards to water damage. Nick was kind, straight to the point and informational. He told me what we were doing would most likely address the issue and we did not need his services at this time. He even went as far to tell me some tips to help keep the crawlspace maintained and refused any type of payment. He was professional, honest and thorough. Any future issues will be done with Rogers Basement Waterproofing and we are grateful for their honesty.

    June 2026Google
  • Lisa S5.0

    Roger's installed 10 beams to stabilize my basement wall, replaced my crushed drain pipe, and added an additional drain to address a previous drainage problem. They were able to complete this in one day. The team was professional and cleaned up everything. The price was very fair. I am so happy I chose them. He only fixed what I needed and showed up on time.

    June 2026Google
  • Mary Beth Dew3.0

    I called for an estimate and the lady who took the call had a very rude tone with me. It was so blatant and lasted so long through the call that I had to hang up and call someone else who turned out to be kind and respectful. One is already stressed when their home is flooding, to be treated poorly when reaching out for help is beyond me.

    May 2026Google
  • Brandon Rogers1.0

    Company did not come for a scheduled appointment. Should have listened to the other reviews with similar experience.

    May 2026Google
  • Rachel Rote5.0

    Great work. Easy to communicate with. Highly recommend.

    May 2026Google

View more Google reviews

Ranked#1of 10 waterproofing companies in Columbus, OHre-checked October 2026

Editorial Ranking

Why Rogers Basement Waterproofing Made Our Top 10

It took first place in 10 Best Waterproofing Companies in Columbus, OH (2026).

See the Full Columbus RankingPositions cannot be bought

Areas Served

Based in Columbus, OH.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Rogers Basement Waterproofing

On East Fulton Street in Columbus, in the Eastmoor area of the city's southeast side, Rogers Basement Waterproofing has been fixing wet and bowing basements since 1975. That location puts the crew close to the older neighborhoods where block and stone walls tend to crack, lean and weep after years of Ohio freeze and thaw. The company describes itself as family-owned and says it has served more than 10,000 customers, with about 250 years of combined employee experience. It also states that it does not rely on subcontractors for repairs.

The service list is focused. Basement waterproofing uses Hydro-Flo drainage (footer drains), sump pump installation, downspout drainage lines and soil added against the foundation. Foundation repair covers steel I-beams to brace bowing walls, glass block windows, crack repair, and MasterSeal or DRYLOK wall coatings. Sump pump work includes interior pumps and battery backup systems, using Zoeller pumps that carry a 3-year manufacturer warranty. Downspout work means hand-dug trenches, 3 or 4 inch PVC, and discharge to the street or away from the foundation. The site says the company serves customers up to 100 miles from its Columbus office.

The company backs its work with an unconditional lifetime guarantee against water leakage in the areas it has waterproofed, and says labor, service and materials for any callback are at its expense. The contact page says the phone is staffed 24 hours a day, and estimates are free. The company lists BBB accreditation on its site.

Reviewers give a clear picture. One homeowner had 10 beams installed to stabilize a basement wall, a crushed drain pipe replaced and an extra drain added, all in a single day. Another praised Nick as the most knowledgeable of several bidders, noting he spotted a failing sump pump during the beam work. A third said Nick stayed in contact before the job and that the work passed the local building department's inspection. The weak spot is communication on quotes. A one-star review from August 2026 complained that an estimator named Mike gave pricing by phone without visiting the home. Rogers Basement Waterproofing holds 4.7 from 63 Google reviews, read October 20, 2026.

It suits homeowners with bowed walls, seepage or sump pump problems who want a long-established local firm and a written lifetime guarantee. It suits less well anyone who wants to compare a wide menu of systems such as crawl space encapsulation or interior wall membranes, which the site does not list. Before booking, ask for an on-site inspection and a written scope, ask for the guarantee terms in writing, and check the contractor yourself. Ohio has no statewide licence for waterproofing contractors, so there is no trade licence to look up. Instead, search the Ohio Attorney General consumer complaint records, confirm the business on the Ohio Secretary of State business search, and use the City of Columbus Building and Zoning Services permit lookup to confirm that structural work was permitted.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • BBB accredited businessBetter Business BureauReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.7/ 5

    63 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #1 in Columbus waterproofing, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Emergency callout
Available 24/7
Workmanship warranty
Unconditional lifetime guarantee against water leakage in the areas waterproofed; labor, service and materials at the company's expense. Zoeller sump pumps carry a 3-year manufacturer warranty.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Rogers Basement WaterproofingRogers Basement Waterproofing
  • Rogers Basement WaterproofingRogers Basement Waterproofing
  • Rogers Basement WaterproofingRogers Basement Waterproofing
  • Rogers Basement WaterproofingRogers Basement Waterproofing
  • Rogers Basement WaterproofingRogers Basement Waterproofing
  • Rogers Basement WaterproofingRogers Basement Waterproofing

Compare

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Rogers Basement Waterproofing FAQs

  • Does Rogers Basement Waterproofing need a licence in Ohio?

    Ohio has no statewide licence for waterproofing contractors, so there is no trade licence number to look up. Rogers Basement Waterproofing does not publish one on its website. Check the Ohio Attorney General consumer complaint search, confirm the business on the Ohio Secretary of State business search, and use the City of Columbus Building and Zoning Services permit lookup for structural work. The company lists BBB accreditation on its site.

  • Is Rogers Basement Waterproofing open 24 hours for emergencies?

    Yes, the company says it is standing by 24 hours a day, and Google lists it as open 24 hours every day. Call (614) 237-0488 to reach the office at 3557 E Fulton St in Columbus. Estimates are free, and one reviewer noted a real person answers the phone instead of a menu.

  • What warranty does Rogers Basement Waterproofing offer and how far does it travel?

    The company offers an unconditional lifetime guarantee against water leakage in the areas it has waterproofed, with labor, service and materials at its expense. Zoeller sump pumps carry a 3-year manufacturer warranty. It serves Columbus and customers up to 100 miles from its office. The site does not mention financing, so ask about payment options when you get an estimate.

  • Is Rogers Basement Waterproofing licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Rogers Basement Waterproofing serve?

    Columbus. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Rogers Basement Waterproofing offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Unconditional lifetime guarantee against water leakage in the areas waterproofed; labor, service and materials at the company's expense. Zoeller sump pumps carry a 3-year manufacturer warranty.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
November 11, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
BBB accredited business (reported only), insurance
Sponsorship status
No commercial relationship
Rogers Basement Waterproofing4.7 on Google · Columbus, OHVisit Website