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Butler Floors

Flooring Company in Austin, Texas.

Butler Floors is a flooring company based in Austin, TX. Its listed services include hardwood flooring, tile installation, luxury vinyl plank and carpet installation. It has not published a license number, so ask for one and check it before any work starts.

4.8on Google · 143 reviews27 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Butler Floors is a husband-and-wife flooring business run by Rob and Cindy Butler from a showroom on East Ben White Boulevard in South Austin. The site says the company has been in business since May 1999 and sells hardwood, tile, vinyl, luxury vinyl, carpet and laminate with its own installation crews. The showroom is by appointment, and shoppers can take samples home to see them in their own light, then book a free in-home estimate. Reviewers praise Cindy and Rob for patience and for matching new flooring to existing floors. It earns 4.8 stars from 143 Google reviews, read November 1, 2026. The company serves Austin, Bastrop, Buda, Dripping Springs, Kyle and Rollingwood.

  • Best for matching existing floors with owners on the job
  • In business since May 1999 under owners Rob and Cindy Butler
  • Showroom is by appointment only and closed on weekends

Company Facts

Butler Floors at a Glance

By the numbers

Google rating
4.8out of 5
Customer reviews
143on Google
In business
27years

Rating and review count pulled from Google on November 1, 2026. Years counted from 1999.

The work

Best for
Matching existing floors with owners on the job
Primary service
Flooring

Where

Headquarters
Austin, TX
Service area
Austin
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised

Credentials

License number
Not published

Editorial Review

Our Take on Butler Floors

A small owner-run showroom that earns repeat designer business and praise for matching existing floors. Appointment-only hours and unpublished warranty terms are the trade-offs.

Best forMatching existing floors with owners on the job

What We Like

  • In business since May 1999 under owners Rob and Cindy Butler
  • Free in-home estimate after a showroom visit to confirm square footage
  • Take-home samples let you judge floors in your own lighting
  • Reviewers say Cindy matched new floors to existing wood and wood-look tile
  • A designer says she uses Butler for client projects and her own home

Things to Consider

  • Showroom is by appointment only and closed on weekends
  • No licence number or installation warranty length is published
  • Crews are described only generally, with no installer names given

Customer Ratings

Google Reviews for Butler Floors

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.8

Based on 143 Google reviews

Review data updated November 1, 2026

View on Google Maps

Rating Distribution

  • 5 stars91%
  • 4 stars3%
  • 3 stars1%
  • 2 stars2%
  • 1 star3%
iAbout this distribution

The distribution reflects the 143 Google reviews available when this profile's review data was last refreshed on November 1, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Hector Rodriguez5.0

    After 11 years of putting off replacing my old carpet, I had Butler Floors install LVP in my upstairs bedroom, closet, stairs, and downstairs office, and I could not be happier.<br><br>Cindy and Rob made the whole process easy for someone who had never done a flooring project. Fast and clear estimates, a showroom visit where they let me borrow samples to view in my own lighting, and honest advice throughout. The install crew did a heck of a job. Leveling and corrected sub flooring in my upstairs such that my second floor feel solid.<br><br>What really earned this review is what happened after the job was done and paid for. They reached out on their own to tell me they used less prep material than estimated and refunded me the difference, then sent me paperwork for a manufacturer rebate I didn't even know existed.<br><br>Great family-run shop. I'm rarely a reviewer but this place deserves it.

    October 2026Google
  • Jihyun Kim1.0

    Disappointingly, you advertise that you specialize in commercial projects, but you do not actually take on commercial work. Please make your advertising accurate for your customers. I spoke with someone named Cindy when I called.

    September 2026Google
  • Rylee Anderson5.0

    I chose Butler Floors to redo my tile floors and lay LVP on top. They were very communicative and treated my house so well! The floors turned out AMAZING and looked even better than I could have imagined. I would definitely recommend and use them again if I needed to in the future!

    September 2026Google
  • Chris5.0

    We had a great experience with Butler Floors. They helped us match existing wood flooring and did a fantastic job with the install. 10/10 would recommend!

    July 2026Google
  • Renee Botelho5.0

    Cindy and Rob are terrific! Great selection of carpet and hard floor options. We went with a Shaw carpet in our 22 year old house and we love the result! We also had vinyl installed in bathrooms and the results are fantastic. Rob, Cindy and their crew are pros, easy to work with and fast. Carpet and vinyl was done in two days.

    August 2025Google
  • Kris Betts5.0

    I only use Butler Floors as both a designer and customer for my Austin projects and own home because Cindy and Rob are SO easy to work with and provide amazing pricing and installs. For example, there's a seam running through the middle of the looped carpet in this living room, but the installers did such a fantastic job you can't even see it up close! Highly recommend Butler Floors for any carpet and wood floors needs.

    June 2024Google

View more Google reviews

Ranked#4of 9 flooring companies in Austin, TXre-checked November 2026

Editorial Ranking

Why Butler Floors Made Our Top 9

It holds position 4 in 9 Best Flooring Companies in Austin, TX (2026).

See the Full Austin RankingPositions cannot be bought

Areas Served

Based in Austin, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Butler Floors

Butler Floors is run by Rob and Cindy Butler, who opened the business in May 1999 and now work from a showroom on East Ben White Boulevard in South Austin. Their pitch is personal service against the big-box stores, backed by installation crews the site describes as experienced in their specialties.

The showroom is by appointment, with thousands of samples and the option to take some home and look at them in your own lighting. After a visit, the company schedules a free in-home estimate to get accurate square footage. Butler sells hardwood, tile, vinyl, luxury vinyl, carpet, carpet tile and laminate, plus wall tile and countertops, and it serves Austin, Bastrop, Buda, Dripping Springs, Kyle and Rollingwood.

Reviews keep returning to Cindy and Rob. One owner replaced carpet with luxury vinyl plank in a bedroom, closet, stairs and office after putting it off for 11 years. Another said Cindy matched a vinyl floor to an existing wood-look tile better than expected. A third had Butler match existing wood flooring, and a designer said she uses Butler for both client projects and her own house.

Butler earns 4.8 stars from 143 Google reviews, read November 1, 2026. The showroom is open Monday through Friday from 10 a.m. to 5:30 p.m. by appointment and closed weekends. The site publishes no licence number or warranty length.

Butler suits homeowners who want the owners involved and a patient match to existing floors. It suits anyone who needs a weekend showroom or a walk-in visit less well. Ask for a written estimate that lists removal, subfloor prep, trim and materials, and ask what the installation warranty covers and for how long.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.8/ 5

    143 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #4 in Austin flooring, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes

Gallery

Project Photos

Business-submitted, reviewed by our editors

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Butler Floors FAQs

  • Is Butler Floors licensed and insured?

    Butler Floors publishes no licence number or insurance details. Texas does not issue a state licence for flooring installers, so ask the company for its certificate of insurance. The owners, Rob and Cindy Butler, have run the business since May 1999.

  • What are Butler Floors' hours and do I need an appointment?

    The showroom at 209 E Ben White Blvd is by appointment, Monday through Friday from 10 a.m. to 5:30 p.m., and closed weekends. Call (512) 440-7179 to book. After the showroom visit, the company schedules a free in-home estimate to measure accurately.

  • Where does Butler Floors work and what does it sell?

    The site lists Austin, Bastrop, Buda, Dripping Springs, Kyle and Rollingwood. It sells hardwood, tile, vinyl, luxury vinyl, carpet and laminate, and customers can take samples home. The site has a financing page but no published warranty length, so ask for installation warranty terms in writing.

  • Is Butler Floors licensed and insured?

    We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.

  • What areas does Butler Floors serve?

    Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Butler Floors offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 1, 2026
Sources checked
Google Business Profile, Company website
Could not verify
License (none published), insurance
Sponsorship status
No commercial relationship
Butler Floors4.8 on Google · Austin, TXVisit Website