Company Facts
Total Pro Flooring at a Glance
The work
- Best for
- One-on-one appointments for carpet, wood and tile installs
- Primary service
- Flooring
Where
- Headquarters
- Austin, TX
- Service area
- Austin
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
Credentials
- Best of Houzz 2022, Service
- Best of Houzz 2022, Service (reported by the company, not verified)
Editorial Review
Our Take on Total Pro Flooring
A family-run appointment-only shop with large review volume and praise for communication. It lacks weekend hours and spells out no warranty terms, so ask for them up front.
Best forOne-on-one appointments for carpet, wood and tile installs
What We Like
- Family-owned and serving Central Texas for more than 30 years, per its site
- Certified installers and an upfront cost estimate on every job, per the site
- Best of Houzz 2022 service award cited on the company website
- Handles carpet, hardwood, vinyl, laminate and tile, plus hardwood refinishing
- Reviewers praise Chad and Simon for clear communication and quick scheduling
Things to Consider
- Appointment only, and closed on Saturday and Sunday
- The phone number on the website differs from the one on Google
- Warranty terms are praised on the site but never spelled out
Customer Ratings
Google Reviews for Total Pro Flooring
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars94%
- 4 stars1%
- 3 stars1%
- 1 star5%
iAbout this distribution
The distribution reflects the 163 Google reviews available when this profile's review data was last refreshed on November 1, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Total Pro Flooring Made Our Top 9
It holds position 3 in 9 Best Flooring Companies in Austin, TX (2026).
Areas Served
Based in Austin, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Total Pro Flooring
Total Pro Flooring sells and installs floors through an appointment-only model, working from an office on North Ranch to Market 620 in northwest Austin with a second location in Round Rock. The site calls it a local family-owned business that has served Central Texas for more than 30 years, and it lists Chad as the company's president.
The company covers carpet, hardwood, vinyl, laminate and tile, and it refinishes hardwood. Its installation page promises an upfront cost estimate, certified labor, a finished job and a clean site. Reviewers back that up with specifics. One owner had Chad's crew install wood floors over cracked, dated concrete and said the house now gets compliments. Another needed carpet replaced in a hurry and had the whole job done fast. A third praised a team that demoed old tile and wood and installed new floors, and a buyer said Simon explained prices clearly.
Total Pro earns 4.8 stars from 163 Google reviews, read November 1, 2026. The site cites a Best of Houzz 2022 service award and a Community Choice Awards Austin recognition. The office is open Monday through Friday from 8 a.m. to 5 p.m., closed weekends. The phone number on the website differs from the one on Google, so use the Google number or confirm which line reaches the Austin office. No licence number or warranty term is published, though the site says its warranties are among the best in the business.
Total Pro suits homeowners who want a scheduled one-on-one appointment rather than a walk-in showroom. It suits weekend shoppers less well. Ask for the warranty in writing, the installer certification, and a quote that includes removal and subfloor work.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
Gallery
Project Photos
Business-submitted, reviewed by our editors
Compare
Similar Flooring companies in Austin
Floor Masters ATX
4.9(152 Google reviews)Fast whole-house installs from a family-owned crew · AustinRanked #1View profileDoor To Door Flooring Austin
4.9(69 Google reviews)Choosing floors at home with samples brought to you · AustinRanked #5View profileH & H Hardwood Floors Austin
4.9(63 Google reviews)Hardwood installs and refinishing run by the owner · AustinRanked #7View profileCastle Flooring, LLC
4.8(152 Google reviews)Design help plus installation for tile, wood and bath projects · AustinRanked #2View profileButler Floors
4.8(143 Google reviews)Matching existing floors with owners on the job · AustinRanked #4View profileLanders Premier Flooring
4.8(136 Google reviews)Showroom shopping with a published lifetime install warranty · AustinRanked #6View profile
Total Pro Flooring FAQs
Is Total Pro Flooring licensed and certified?
Total Pro Flooring says it uses certified installers but names no certifying body and publishes no licence number. Texas does not issue a state licence for flooring installers. Ask for the installers' certifications and a certificate of insurance before you sign.
Do I need an appointment at Total Pro Flooring?
Yes. Total Pro Flooring is appointment only, open Monday through Friday from 8 a.m. to 5 p.m. and closed weekends. The Austin office is at 8300 N Ranch to Market 620, Suite M-300. The phone number on its website differs from the one on Google, so confirm which line reaches the Austin office.
What flooring does Total Pro Flooring install and where?
It installs carpet, hardwood, vinyl, laminate and tile, and refinishes hardwood, for homeowners, builders and realtors in Austin and Round Rock. The site promises an upfront estimate and says it has financing, and it calls its warranties among the best but gives no terms. Ask for the warranty in writing.
Is Total Pro Flooring licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Total Pro Flooring serve?
Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Total Pro Flooring offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Total Pro Flooring?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- November 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- November 1, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- Best of Houzz 2022, Service (reported only), insurance, founding year
- Sponsorship status
- No commercial relationship




