Canada Plumbing

Company Facts

Canada Plumbing at a Glance

By the numbers

Google rating

5.0out of 5

Customer reviews

176on Google

Rating and review count pulled from Google on September 27, 2026.

What We Like

• A 5 rating from 176 reviews on its Google Business Profile, read on September 27, 2026
• Published hours show 24 hours a day, every day, including holidays
• Named specialisms in drain cleaning and cast iron drain pipe repair, relevant to Ottawa's older housing stock
• Water treatment work including softeners, reverse osmosis and replacement cartridges
• Covers residential, commercial and condominium clients, with an east-end base close to Orleans

Things to Consider

• The 30-minute response time and 24/7 availability are the company's own claims and are not independently verified
• Two phone numbers appear on the website, so confirm which one reaches dispatch
• No pricing, call-out fee or warranty terms are published, so ask before booking

Google rating

5.0

Based on 176 Google reviews

Review data updated September 27, 2026

View on Google Maps →

Rating Distribution

• 5 stars98%
• 4 stars1%
• 1 star1%

Ottawa plumbing splits fairly neatly between two kinds of call. There is the emergency, the burst supply line in a Hintonburg basement in February or the backed-up main in an older Alta Vista bungalow, and there is the planned job, a hot water tank at the end of its life, a bathroom being gutted, a water softener going in because the household is tired of scale on the fixtures. Canada Plumbing presents itself as doing both, with published hours listing 24 hours a day every day of the week, and a service list on its own website that covers leak repairs, burst pipe replacement, unclogging sinks and toilets, tap and shower work, pump installation and repair, pipework replacement, waste and drain work, and hot water tank repair and replacement.

The drain side looks like a real specialism rather than an add-on. The company runs dedicated pages for drain cleaning and for cast iron drain pipe repairs, which matters in a city with a large stock of pre-1970s housing. Cast iron stacks in the older parts of Ottawa, the Glebe, Sandy Hill, Old Ottawa South, Westboro's pre-war streets, rust from the inside out and eventually scale over or crack at the hub joints. A plumber who talks specifically about cast iron is usually one who has cut it out, spliced in PVC with shielded couplings and dealt with the mess that comes with it. Ask how they intend to inspect before quoting. Camera work down the stack or the lateral tells you whether you are looking at a cleaning, a partial replacement or a full line.

Water treatment is the other distinct piece. Softeners, reverse osmosis systems, and replacement filters and cartridges all appear as named services. Much of rural and semi-rural eastern Ontario runs on well water with serious hardness and iron, and even households on city supply sometimes want point-of-use filtration. If that is your reason for calling, ask for a water test result before anyone recommends equipment, and ask what the annual consumable cost looks like once the system is in.

Who does this suit. Anyone who needs same-night attention and does not want to gamble on a voicemail is the obvious fit, and the company markets heavily to that reader, including a claimed 30-minute arrival for commercial calls. Treat that as a claim and not a promise, because traffic on the 417, weather and how many crews are already out will all bear on it. The commercial and institutional side of the pitch, schools, restaurants, medical buildings, condo corporations, suggests comfort with the paperwork and access constraints those jobs bring. Homeowners planning a straightforward daytime replacement will also be served, though anyone shopping purely on lowest price for a scheduled job should collect two or three quotes regardless of who they call.

The review record is the strongest single data point. A 5 rating across 176 reviews on its Google Business Profile, read on September 27, 2026, is a hard thing to sustain in emergency plumbing, where the customer is stressed and the invoice often lands higher than expected. It is worth reading a sample of the recent reviews to see which services they mention, since a profile that clean can reflect a narrow band of work done very consistently.

A few things to settle before the truck arrives. Ask how after-hours pricing is structured, whether there is a call-out or diagnostic fee and whether it is credited against the repair, and whether the quote is flat rate or hourly plus parts. Ask for the licence number of the plumber attending and confirm insurance coverage, which is standard practice in Ontario and something any established shop will provide without fuss. For anything touching a gas-fired water heater, confirm who is certified to do the gas connection. For work that alters drainage or water distribution, ask whether a City of Ottawa plumbing permit is required and who is pulling it, because that responsibility should never be left vague.

Compared with the larger franchised operations in the Ottawa market, a shop like this tends to give you more direct contact with the people doing the work and less in the way of glossy scheduling systems. Compared with a one-truck independent, the 24/7 posture and the commercial client list suggest more capacity when something goes wrong at an awkward hour. The Canotek Road location puts them close to Orleans and the east end, though the company describes service across Kanata, Barrhaven and the wider city.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 27, 2026

Google review data updated

September 27, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship