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Chapman Drainage & Basement Repair

Waterproofing Company in Columbus, Ohio.

Chapman Drainage & Basement Repair is a waterproofing contractor based in Columbus, OH. Its BBB business profile is reported by the company and not yet verified, so check it with Better Business Bureau before work starts.

4.7on Google · 205 reviews30 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Chapman Drainage & Basement Repair is a family-owned drainage specialist based in Dublin, Ohio, that also handles basement wall repair, waterproofing and sump pumps for Columbus homes. Owner Jeremy Chapman says he founded the company in 1996 and still works as head service technician. The core work is downspout drains in 3, 4 and 6 inch sizes, French drains, camera inspection of buried lines, sump pump replacement and backup pumps, and interior fixes such as crack injection, weep holes, wall sealing and L-beam bracing for bowed walls. It lists free estimates, 24/7 availability and Wisetack financing. Google shows 4.7 from 203 reviews, read October 20, 2026, with reviewers praising fair pricing, clean-up and quick follow-up. The office address is a residential-style street in the Dublin suburb, so expect a crew that travels to you rather than a showroom visit.

  • Best for downspout, french drain and sump pump problems that lead to wet basements
  • 4.7 stars from 203 Google reviews, read October 20, 2026
  • Based in Dublin, a suburb of Columbus, at a residential-style street address rather than a showroom

Company Facts

Chapman Drainage & Basement Repair at a Glance

By the numbers

Google rating
4.7out of 5
Customer reviews
205on Google
In business
30years

Rating and review count pulled from Google on October 28, 2026. Years counted from 1996.

The work

Best for
Downspout, French drain and sump pump problems that lead to wet basements
Primary service
Waterproofing

Where

Headquarters
Columbus, OH
Service area
Columbus
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Yes
Financing
Available
Workmanship warranty
The site says it provides the strongest warranties in the industry but does not publish years, coverage or transfer terms. Ask for the warranty in writing.

Credentials

BBB business profile
BBB business profile (reported by the company, not verified)

Editorial Review

Our Take on Chapman Drainage & Basement Repair

A drainage specialist first, which fits the way most Columbus basements actually get wet. The 4.7 rating over 203 reviews is strong, but most praise is for exterior and pump work, and warranty terms are not published.

Best forDownspout, French drain and sump pump problems that lead to wet basements

What We Like

  • 4.7 stars from 203 Google reviews, read October 20, 2026
  • Downspout drains in 3, 4 and 6 inch sizes, French drains and camera pipe inspection
  • Basement wall work including crack injection, weep holes, wall sealing and L-beam bracing
  • Sump pump replacement and backup pumps, usually replaced same day after purchase
  • Free estimates, 24/7 availability and Wisetack financing, per the company site

Things to Consider

  • Based in Dublin, a suburb of Columbus, at a residential-style street address rather than a showroom
  • Warranty is called strong but no length or transfer terms are published, and the site gives both 1996 and 2010 as start dates
  • Most reviews describe drainage and pump jobs, with fewer detailing full interior waterproofing systems

Customer Ratings

Google Reviews for Chapman Drainage & Basement Repair

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.7

Based on 205 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars91%
  • 4 stars2%
  • 3 stars1%
  • 2 stars1%
  • 1 star4%
iAbout this distribution

The distribution reflects the 205 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Toni Hysell5.0

    I am very happy with my experience with Chapman. They were prompt and communicative and completed the job within a couple of days of the estimate. My job included a multiple pipe repair in my front yard which included them having to dig up the damaged pipes. Chapman repaired my damaged grass and even put down grass seed. I appreciate their work and professionalism and the service they provided for my repair.

    October 2026Google
  • Darby Schaaf5.0

    We asked Chapman Drainage to come out and give us a new downspout and sump pump drainage solution, as a previous contractor had done a poor job. Chapman was able to diagnose the problem and provide us with a working solution. In fact, they took a better and smarter approach than the previous contractor. They brought a good-sized team and got the work done very quickly. They were reasonably priced and did quality work. As I'm sitting listening to the rain outside, I'm resting easy knowing that the water is being sent safely away from my house.

    October 2026Google
  • Cory Lee1.0

    Chapman replaced my downspout drainage system on 8/25 while I was away. After the work was completed, I come home to discover a connection elbow buried less than one inch below the topsoil, which puts it at risk of damage from routine lawn care. Additionally, the crew trenched in unapproved areas without prior communication and left a pile of excavated rocks hidden behind my bushes. When I raised the depth concerns, a company representative stated that this depth was normal, but this was never communicated during the quoting or during the work. I found the rocks after this second visit. My main concern here is setting expectations and communication. If the grading in the yard won't allow installation depth, let me know either before or during so we can come up with a solution. I don't want to have to find this out on my own and then have to spend time and money to fix the issue after refusal to help. I recommend future customers get all details of the installation scope, routing, and depth confirmed in writing beforehand. In response to the owner’s reply: That is a typical lengthy response to my main concern of poor communication and setting expectations. If there are installation hiccups, communication goes a long way. You just attempted to cover it up with dirt. I didn’t say unapproved “routing”. I said unapproved trenching. You called this “discovery” but, again, never communicated you had to do more than you quoted. I had to talk to you through the doorbell camera because talking to you over the phone is impossible. Routine lawn care means over-seeding and core aeration. Core aeration is pulling 2-4” cores out of the lawn. If the pipe is that close to the surface, it’s getting hit. For the debris left behind. You’re telling me that digging directly in that area didn’t produce this debris which was tossed behind bushes? Rocks, a brick, and a rusted section of pipe. I also don’t accept that. If “…soil around the installation had been disturbed…” means, picking out large rocks and grading the soil for additional grass seed that I purchased, yes I did that. If that exposed a pipe at the surface, it’s not buried deep enough. But I had to find that out on my own instead of you communicating that. I didn’t ask for you go against the laws of gravity and physics. I asked for better communication, setting expectations, and doing what you say you’re going to do. No one ever told me “the grade of your lawn is going to leave a pipe exposed at the surface” or “we also have to do more trenching than we expected”.

    October 2026Google
  • Thomas Harmon5.0

    Exceptional crew, challenging situation but Chapman Team was up to the task. Worked hard to repair brick patio. Very well done!

    October 2026Google
  • Raimund Goerler5.0

    Excellent work at a cost less than I expected. Had next day service and a competent technician. Will use again

    September 2026Google
  • Terry Ziegler5.0

    Excellent work and very professional. They fixed our drainage issue and the yard looks great!

    September 2026Google

View more Google reviews

Ranked#8of 10 waterproofing companies in Columbus, OHre-checked October 2026

Editorial Ranking

Why Chapman Drainage & Basement Repair Made Our Top 10

It holds position 8 in 10 Best Waterproofing Companies in Columbus, OH (2026).

See the Full Columbus RankingPositions cannot be bought

Areas Served

Based in Columbus, OH.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Chapman Drainage & Basement Repair

Chapman Drainage & Basement Repair starts from the outside of the house, where most wet basements begin. The family-owned company works from Dublin, Ohio, and serves Columbus and Central Ohio with downspout drain systems, French drains, culvert and catch basin work, sump pumps and basement wall repair. Owner Jeremy Chapman says he founded the business in 1996 and works as its head service technician; he studied yard design and build at Columbus State and site architecture at Ohio State. Some pages of the site say "since 2010", so ask which date applies if tenure matters to you.

On the waterproofing side the site lists proofing paint, weep hole installation, poured wall crack injection, wall sealing, mold treatment, support beams and L-beams for bowed walls. A reviewer named Blake had a sump pump replaced, an existing waterproofing system reset, five I-beams reset and cracked block walls sealed with Tamoseal. Other reviewers describe replacement downspouts, new drain lines tied into existing ones, and a repeat visit when a customer named Kelly saw wet soil around a downspout; Kyle came out the next day. Another reviewer, Jennifer, found the company a little tricky to reach at first.

Chapman Drainage & Basement Repair offers free estimates, financing through Wisetack, and says it is available 24/7. Warranty terms are described only as strong, with no years or transfer rules published. Google shows 4.7 from 203 Google reviews, read October 20, 2026. The Google profile is open 24 hours every day.

It suits homeowners whose water problem looks like gutters, downspouts, grading, a failing sump pump or a cracked block wall, and who want one family-run crew for both the yard and the basement. It suits less well anyone who wants a full interior system with published warranty paperwork up front. Before booking, ask for the warranty in writing, who will be on site, and whether the job needs a permit. Ohio has no statewide licence for waterproofing contractors, so there is no trade licence to look up. Check the company with the Ohio Attorney General consumer complaint search, the Ohio Secretary of State business search, and the City of Columbus Building and Zoning Services permit lookup.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • BBB business profileBetter Business BureauReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.7/ 5

    205 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #8 in Columbus waterproofing, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Financing
Available
Emergency callout
Available 24/7
Workmanship warranty
The site says it provides the strongest warranties in the industry but does not publish years, coverage or transfer terms. Ask for the warranty in writing.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Chapman Drainage & Basement RepairChapman Drainage & Basement Repair
  • Chapman Drainage & Basement RepairChapman Drainage & Basement Repair
  • Chapman Drainage & Basement RepairChapman Drainage & Basement Repair
  • Chapman Drainage & Basement RepairChapman Drainage & Basement Repair
  • Chapman Drainage & Basement RepairChapman Drainage & Basement Repair
  • Chapman Drainage & Basement RepairChapman Drainage & Basement Repair

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Chapman Drainage & Basement Repair FAQs

  • Is Chapman Drainage & Basement Repair licensed in Ohio?

    Ohio has no statewide licence for waterproofing contractors, and Chapman Drainage & Basement Repair does not publish a trade licence number. The company links a Better Business Bureau profile on its site. Check complaints with the Ohio Attorney General consumer complaint search, confirm the business with the Ohio Secretary of State business search, and use the City of Columbus Building and Zoning Services permit lookup if your job needs a permit.

  • Does Chapman Drainage & Basement Repair offer emergency service?

    Yes, the company says it is available 24/7, and its Google profile lists open 24 hours every day. A reviewer reported that the crew fit in an emergency sump pump install. The site says sump pump replacements are usually done the same day after purchase, and backup pump installs usually within 2 to 4 business days. Call 614-273-0429.

  • What warranty and financing does Chapman Drainage & Basement Repair offer in Columbus?

    The company offers free estimates and financing through Wisetack. It says it provides the strongest warranties in the industry but does not publish years, coverage or transfer terms, so ask for the warranty in writing. It is based in Dublin and serves Columbus and Central Ohio.

  • Is Chapman Drainage & Basement Repair licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Chapman Drainage & Basement Repair serve?

    Columbus. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Chapman Drainage & Basement Repair offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    The site says it provides the strongest warranties in the industry but does not publish years, coverage or transfer terms. Ask for the warranty in writing.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
November 11, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
BBB business profile (reported only), insurance
Sponsorship status
No commercial relationship
Chapman Drainage & Basement Repair4.7 on Google · Columbus, OHVisit Website