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Dial Appliance Service

Appliance repair Company in New York, New York.

Dial Appliance Service is an appliance repair company based in New York, NY. Its listed services include refrigerator repair, washer and dryer repair, oven and range repair and dishwasher repair. Its Licensed and insured (company statement, no licence number published) is reported by the company and not yet verified, so check it with Stated by the company before work starts.

4.8on Google · 878 reviews34 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Dial Appliance Service is a family-owned appliance repair company in Sheepshead Bay, Brooklyn, rated 4.8 from 878 Google reviews, read 2026-10-26. Reviewers often mention prompt arrival and fast diagnoses on refrigerators, stoves and washers. The company says it began in 1992, is factory authorized for brands such as GE, Samsung, LG and Viking, and covers all five boroughs plus Nassau County, with offices in Brooklyn, Staten Island, Queens and the Bronx. Hours on Google run 8 AM to 8 PM on weekdays and 8 AM to 1 PM on Saturday, with Sunday closed, although its website advertises 24/7 availability. Dial also handles rental building accounts. It lists no extra charge for evenings, weekends or travel across neighborhoods, but it does not publish its diagnostic fee, so ask for it when you call.

  • Best for fast turnaround on fridges, stoves and washers across nyc
  • 878 Google reviews at 4.8, with reviewers repeatedly noting prompt arrival
  • Diagnostic fee and warranty length are not published, so confirm both before booking

Company Facts

Dial Appliance Service at a Glance

By the numbers

Google rating
4.8out of 5
Customer reviews
878on Google
In business
34years

Rating and review count pulled from Google on October 28, 2026. Years counted from 1992.

The work

Best for
Fast turnaround on fridges, stoves and washers across NYC
Primary service
Appliance repair

Where

Headquarters
New York, NY
Service area
New York
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised
Workmanship warranty
Company states all labor and parts are guaranteed; the length is not published.

Credentials

Licensed and insured (company statement, no licence number published)
Licensed and insured (company statement, no licence number published) (reported by the company, not verified)

Editorial Review

Our Take on Dial Appliance Service

Dial earns its place on review volume and steady praise for prompt, knowledgeable technicians. It is a large multi-borough dispatch operation rather than a one-person shop, so ask about fees and warranty length up front.

Best forFast turnaround on fridges, stoves and washers across NYC

What We Like

  • 878 Google reviews at 4.8, with reviewers repeatedly noting prompt arrival
  • In business since 1992, family owned, based on Coyle Street in Sheepshead Bay
  • Offices in Brooklyn, Staten Island, Queens and the Bronx, serving all five boroughs
  • Says it is factory authorized for GE, Samsung, LG, Frigidaire, Viking and others
  • States no extra charge for travel, evenings or weekends, and guarantees labor and parts

Things to Consider

  • Diagnostic fee and warranty length are not published, so confirm both before booking
  • One reviewer reported a wrong repair timeline that let food spoil, and a part left behind
  • Google lists Sunday closed and Saturday to 1 PM, while the website advertises 24/7

Customer Ratings

Google Reviews for Dial Appliance Service

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.8

Based on 878 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars90%
  • 4 stars6%
  • 3 stars0%
  • 2 stars0%
  • 1 star3%
iAbout this distribution

The distribution reflects the 878 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • avrohom m5.0

    Follow up was excellent. Tech was very friendly.

    October 2026Google
  • yuval cohen5.0

    The technician was professional and had ordered the right part ahead of time. The entire fix took under 10 minutes. Showed up exactly on time. Highly recommended!

    October 2026Google
  • Sarah Hallock5.0

    Dial appliance is what my landlord uses and they have been great to work with as a tenant. Their techs are knowledgeable and respectful. They get the job done. I have had a good experience talking with customer service to schedule.

    October 2026Google
  • Seth5.0

    The technician did a good evaluation of both equipments.

    October 2026Google
  • Meri Ott5.0

    Technician fixed the issue with refrigerator quickly and now is as good as new!

    October 2026Google
  • Sehad Cekic5.0

    Excellent service very professional AAA+ service.

    October 2026Google

View more Google reviews

Ranked#2of 10 appliance repair in New York, NYre-checked October 2026

Editorial Ranking

Why Dial Appliance Service Made Our Top 10

It holds position 2 in 10 Best Appliance Repair Companies in New York, NY (2026).

See the Full New York RankingPositions cannot be bought

Areas Served

Based in New York, NY.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Dial Appliance Service

Dial Appliance Service has 878 Google reviews and a 4.8 rating, and many of them describe the same thing: a technician who showed up promptly and finished the job fast. One reviewer called the repairman "so fast" with her stove, and another said the technician identified the refrigerator problem right after hearing the symptoms. The family-owned company works out of 2156 Coyle Street in Sheepshead Bay, Brooklyn, and says it started in 1992 with a couple of technicians. It also lists offices on Colony Avenue in Staten Island, Roosevelt Avenue in Woodside, Queens, and Crescent Avenue in the Bronx, and serves Manhattan and Nassau County.

The work covers refrigerators, ice makers, washers, dryers, ovens, stoves, cooktops, dishwashers and microwaves, plus coin-operated laundry equipment and rental buildings managed by property companies. The company says it is factory authorized for brands including GE, Samsung, LG, Frigidaire, Electrolux, Viking, Speed Queen and Blue Star, and that its field team has 5 to 22 years of experience, with background checks and drug tests. It lists no extra charge for travel, evenings or weekends, and says labor and parts are guaranteed, though the site gives no warranty length.

Reviews are not all glowing about logistics. One customer whose refrigerator was repaired said a wrong timeline let more food spoil, and disliked that the technician tried to leave the old part behind after the fees were paid. Another, whose technician Max could not save a refrigerator after taking the whole unit apart, still left five stars, although she covered the service fee and a tip.

Dial suits renters, landlords and homeowners in any of the five boroughs who want a large local outfit that handles warranty work and mainstream brands. It suits less well anyone who wants a flat price quoted over the phone, since the site publishes no fee schedule. Before booking, ask what the diagnostic fee is and whether it is credited toward the repair, what warranty applies to parts and to labor, and for a written quote before work starts. The company says it is licensed and insured but publishes no licence number, so check it on the NYC Department of Consumer and Worker Protection licence search for Electronic and Home Appliance Service Dealers. The listing shows 4.8 from 878 Google reviews, read 2026-10-26.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Licensed and insured (company statement, no licence number published)Stated by the companyReported
  • Factory authorized service for GE, Samsung, LG, Frigidaire, Viking and other brandsAppliance manufacturers, as stated by the companyReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.8/ 5

    878 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #2 in New York appliance repair, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Emergency callout
Available 24/7
Workmanship warranty
Company states all labor and parts are guaranteed; the length is not published.

Gallery

Project Photos

Business-submitted, reviewed by our editors

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  • Dial Appliance ServiceDial Appliance Service

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Dial Appliance Service FAQs

  • Is Dial Appliance Service licensed in New York?

    The company says its technicians are fully licensed and insured and have passed background checks, but its website publishes no licence number. Appliance service dealers in New York City are checked through the NYC Department of Consumer and Worker Protection licence search, so ask for the number and look it up before booking. Dial also says it is factory authorized for brands such as GE, Samsung, LG, Viking and Frigidaire.

  • What are Dial Appliance Service hours, and do they offer emergency service?

    Google lists hours as 8 AM to 8 PM Monday to Friday and 8 AM to 1 PM Saturday, closed Sunday. The company website advertises 24/7 and same-day or emergency service, with priority booking for calls before noon, and says there is no extra charge for after-hours or weekend calls. Call 718-368-1512 to confirm what is available for your appliance.

  • Does Dial Appliance Service guarantee repairs, and where does it work?

    Dial says all labor and parts are guaranteed, but it does not publish how long the warranty lasts, so ask for it in writing. It serves Brooklyn, Queens, the Bronx, Manhattan and Staten Island, plus Nassau County, from offices in Brooklyn, Staten Island, Queens and the Bronx. The website does not mention financing.

  • Is Dial Appliance Service licensed and insured?

    We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Dial Appliance Service serve?

    New York. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Dial Appliance Service offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Company states all labor and parts are guaranteed; the length is not published.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
November 11, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Licensed and insured (company statement, no licence number published) (reported only)
Sponsorship status
No commercial relationship
Dial Appliance Service4.8 on Google · New York, NYVisit Website