East Philly plumbing & heating llc

Company Facts

East Philly plumbing & heating llc at a Glance

By the numbers

Google rating

5.0out of 5

Customer reviews

276on Google

Rating and review count pulled from Google on September 27, 2026.

What We Like

• 5.0 rating from 276 reviews on its Google Business Profile, read 27 September 2026
• Phone line published as staffed 24 hours a day, seven days a week
• Covers excavation, curb traps and underground water and sewer lines, not just fixture work
• Plumbing, heating and HVAC handled by one team across the seasons
• Reviewers name individual technicians, pointing to a consistent small crew
• Text-based contact option alongside phone

Things to Consider

• Licensed and insured is the company's own claim; ask for the licence number and certificate before work starts
• Published material does not list pricing, call-out fees or labour warranty terms
• Service area is focused on Philadelphia and Bensalem, so outlying suburbs may fall outside it

Google rating

5.0

Based on 276 Google reviews

Review data updated September 27, 2026

View on Google Maps →

Rating Distribution

• 5 stars98%
• 4 stars1%
• 3 stars0%
• 2 stars0%
• 1 star0%

Kensington row homes, many of them a century old, tend to hide their plumbing behind plaster and under concrete, and that shapes the kind of work a local plumber ends up doing. East Philly Plumbing & Heating operates from 3245 Amber Street and takes on both the quick fixes and the difficult excavation jobs that older Philadelphia properties eventually demand. The published service list covers drain cleaning, leak detection and repair, water heater installation, boiler installation and heating diagnostics, HVAC service and installation, gas lines, hose bibs, faucets, rough-ins, sump and sewage pumps, water lines, curb traps and dig-ups.

That combination matters here. A great many South Philadelphia and river ward houses still run water in through lead or galvanised service lines, and when one fails the repair is not a fixture swap, it is a trench in the sidewalk, a permit, and coordination with the water department. A company that lists curb traps and underground utility work alongside everyday service calls is telling you it owns or can get the equipment for that, rather than subcontracting it out. Homeowners who have been quoted for a lateral replacement should ask directly about spoil removal, sidewalk restoration and who pulls the permit, because those line items are where excavation quotes diverge most.

Heating is the other half of the business, and in a city where hydronic boilers and radiators are still common in pre-war housing, that is a useful pairing. Gas boiler installation, heating diagnostics and no-heat calls sit on the same list as air conditioning, so a household can deal with one contractor across the seasons. Anyone replacing a boiler should ask about the combustion venting arrangement, whether the existing chimney liner is still suitable, and how the new unit will be sized against the radiator load, since oversizing an old system is a common and expensive mistake.

The Google Business Profile carries a 5.0 rating from 276 reviews as read on 27 September 2026, which is a substantial volume to hold at that level. Reviews quoted on the company's own site name specific people, James, Mike, Tim and Bobby among them, and describe overnight burst pipe response, an emergency leak resolved within the hour, and clean-up after the work. Named-technician reviews of that kind usually indicate a crew small enough that the same faces return, which suits people who dislike a rotating cast of contractors. Treat the licensed and insured claim as the company's own statement and ask for the Philadelphia plumbing licence number and a certificate of insurance before work begins, as you would with anyone.

Published hours show the line open 24 hours a day, every day. East Philly Plumbing & Heating leans on that availability in its marketing, and emergency plumbing is genuinely where after-hours matters, because a live leak in a rowhome shares walls with a neighbour's property. Ask what an after-hours visit costs before dispatch, whether the call-out fee is credited against the repair, and whether overnight work is billed at a different rate. Reputable firms answer that straight. The company also offers a text-based route into scheduling, which is handy when you are standing in a wet basement and would rather send a photo than describe a fitting over the phone.

Who it suits: owners of older Philadelphia housing who want one team for plumbing, heating and the occasional dig; landlords and realtors who need quick turnaround on a vacancy or a settlement deadline; and anyone facing an urgent failure at an awkward hour. Who it suits less: households shopping purely on the lowest hourly rate, or anyone who wants a large firm with a fleet and a formal dispatch system. The company presents as a local operation, and the published material does not list financing terms, labour warranty length or flat-rate pricing, so those are worth raising on the call.

Compared with the wider Philadelphia market, east philly plumbing heating llc sits between the one-van independent and the regional franchise. The service range is broader than most small shops, particularly on excavation and heating, while the review pattern reads like a company still handling jobs personally. For a straightforward drain clearing or a water heater changeout you will find plenty of alternatives across the city; for underground work combined with a boiler replacement, fewer. When comparing quotes from east philly plumbing heating llc against others, get the scope written down, confirm the permit responsibility, and ask what happens if the excavation uncovers something unexpected, because in a neighbourhood this old, it sometimes does.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 27, 2026

Google review data updated

September 27, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship