Elite Heating & Air Conditioning
August 2017
Researched rankings in 38 cities across the United States and Canada. Re-checked every 90 days.
Company Facts
The work
Where
Money and guarantees
Editorial Review
A 4.9 average from 745 reviews, with customers naming individual technicians for clear communication, is the strongest argument for Elite. The dual HVAC and plumbing licensing is a real convenience, though the priority given to maintenance-plan customers during peak season is worth knowing about upfront.
Best for: Austin homeowners who want a highly rated combined AC and plumbing company
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 745 Google reviews
Review data updated September 20, 2026
The distribution reflects the 745 Google reviews available when this profile's review data was last refreshed on September 20, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
It holds position 3 in 10 Best HVAC Companies in Austin, TX (2026).
Based in Austin, TX.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Elite Air Conditioning and Plumbing has earned a 4.9 rating across 745 Google reviews, and the company holds two separate Texas licenses that back up both sides of its name: a TACLA air conditioning contractor license (TACLA56618C) and a residential master plumber license (RMP-46510). Running both trades under one roof means a single visit can sometimes cover a leaking water heater and a failing condenser without coordinating two separate companies.
Reviews here read differently from the average contractor page. Customers name specific technicians, plumber Zack Padilla among them, and describe walking through a diagnosis step by step rather than being handed a bill with no explanation. That kind of detail in the reviews is a reasonable proxy for how a company trains its people, since it shows up consistently across many different jobs rather than in one or two flattering write-ups.
The company advertises 24/7 AC repair and replacement, though it is upfront that maintenance-plan members and early callers get priority on the busiest days, worth knowing if you are calling mid-heatwave without an existing plan. Elite backs its work with a satisfaction guarantee, and its service area runs from South and North Austin out to Pflugerville, Lakeway, West Lake Hills, Leander, Round Rock, and Dripping Springs, a wide enough territory that response time can vary by neighborhood.
What the company's own materials do not spell out is a founding year, a named owner, or specific financing terms beyond a general mention of a financing option, so those are worth asking about directly during a first call rather than assuming standard terms.
Elite suits an Austin homeowner who wants a highly rated combined AC and plumbing provider and is comfortable booking early in a heatwave rather than waiting for an emergency slot. It suits less well someone who needs a guaranteed same-hour response during peak summer demand, since the company's own site flags that maintenance customers and early callers are served first. Before booking, confirm both the TACLA and RMP license numbers against Texas's public license lookups, ask what the financing terms actually are, and get a written estimate before work starts.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
We show each source separately rather than blending them into a single score, because they measure different things.
4.9/ 5
745 customer reviews
Editorially reviewed
Ranked #3 in Austin hvac, September 2026
What this company publishes about its own pricing.
What Austin homeowners generally pay, independent of this company.
Business-submitted, reviewed by our editors
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Yes. The company holds a TACLA air conditioning contractor license (TACLA56618C) and a residential master plumber license (RMP-46510). Both can be verified through the Texas Department of Licensing and Regulation and the Texas State Board of Plumbing Examiners before booking.
The company advertises 24/7 AC repair and replacement, but notes that maintenance-plan members and early callers are served first on the busiest days. If you need same-day service during a heatwave without an existing plan, call as early as possible.
Elite's stated service area covers South Austin, North Austin, Pflugerville, Lakeway, West Lake Hills, Leander, Round Rock, Dripping Springs, and Cedar Park. Confirm coverage for your specific address when booking, since response times can vary by distance from central Austin.
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
100% satisfaction guarantee (specific coverage terms not published). There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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