Hers & His Plumbing Services

Company Facts

Hers & His Plumbing Services at a Glance

By the numbers

Google rating

4.7out of 5

Customer reviews

2100on Google

Rating and review count pulled from Google on September 27, 2026.

What We Like

• 4.7 rating from about 2,100 Google reviews as of September 27, 2026, an unusually large sample
• Published hours list 24 hours a day, seven days a week
• Florida licence CFC1433070 published on its own website
• Wide range covering drains, repipes, sewer lines, water heaters and water treatment
• Says it accepts home warranty and utility partnership referrals
• Financing offered subject to credit approval

Things to Consider

• Multi-market operation, so you may not get the same technician on repeat visits
• After-hours and diagnostic fee structure is not published; confirm before dispatch
• Flat-rate pricing on small repairs can exceed a local independent's hourly charge
• Guarantee, discount and financing terms come from the company's own website and should be confirmed in writing

Google rating

4.7

Based on 2100 Google reviews

Review data updated September 27, 2026

View on Google Maps →

Rating Distribution

• 5 stars91%
• 4 stars2%
• 3 stars1%
• 2 stars1%
• 1 star6%

Hers his plumbing services operates out of a Kirkman Road address in southwest Orlando and covers the metro area with a fairly broad residential and light commercial menu. The core is what most people call a plumber for: a drain that will not clear, a toilet that keeps running, a water heater that has gone cold or started weeping at the base, a faucet that drips no matter how hard you crank it. Beyond that sit the larger jobs, including pipe repair, repiping an entire house, sewer line installation and replacement, hydro jetting and leak detection. The company also sells and services water treatment equipment, listing softeners, reverse osmosis drinking systems, sediment filtration and whole-house filters, with brand names such as A. O. Smith, Bradford White and HALO named on its website.

Central Florida gives plumbers a particular workload. Slab-on-grade construction is the norm here, which means a leak under the floor is not a simple matter of pulling up floorboards. Detection equipment matters, and so does the conversation about whether to spot-repair through the slab or reroute the line overhead. Older neighbourhoods around College Park, Colonialtown and parts of Pine Hills carry galvanised steel or early copper that has been sitting in acidic, mineral-heavy groundwater for decades. Newer subdivisions in Lake Nona and Horizon West are more likely to have CPVC or PEX, where the issues tend to be fittings and water quality rather than the pipe itself. Municipal water in the region is hard, which is why softeners come up so often in quotes, and why water heater elements and anode rods here rarely reach the lifespan printed on the box.

A rating of 4.7 from roughly 2,100 reviews, read on the Google Business Profile in September 2026, is worth pausing on. Volume that size usually means a multi-truck operation with dispatchers, scheduled arrival windows and technicians who work to a price book rather than an hourly figure quoted at the kerb. That is a real advantage when you need someone at two in the morning and a one-van outfit is not answering. The trade-off is familiar: you may not see the same technician twice, and flat-rate pricing on a straightforward job can read higher than what an independent would charge. Neither is a fault, it is just a different model, and it is worth knowing which one you are buying.

The published hours say open 24 hours every day of the week. Ask what that actually means in practice before you assume it is free to call late. Overnight and weekend work in Florida plumbing typically carries a dispatch or after-hours fee, and the sensible question is whether that fee applies on top of the repair price or is credited against it. Ask, too, whether the diagnostic visit is charged separately, and get the quoted figure confirmed in writing before any work starts.

Hers his plumbing services says it handles residential work through home warranty and utility company partnerships, which is unusual enough to flag. If you hold a warranty policy and this company is in the network, your out-of-pocket cost may be limited to the deductible. The catch with any warranty-routed job is that the insurer, not you, decides scope, so clarify up front what is covered and what you would be paying for yourself. The website also mentions financing subject to credit approval and a ten percent discount for first responders, active military and veterans, neither of which the company has published detailed terms for, so treat both as things to confirm on the call.

On licensing, CFC1433070 is published on the company site. That is a Florida certified plumbing contractor number, and you can check its status yourself through the state's DBPR licence lookup, which takes a minute and is worth doing for any plumber, not just this one. Ask separately about liability insurance and workers' compensation coverage, about permits for sewer replacement and repiping work since Orange County and the City of Orlando both require them, and about who pulls the permit and schedules inspection.

Who it suits: households that want a contractor reachable at any hour, people managing multiple rental properties who need consistent dispatch, and anyone facing a sewer or repipe job where a larger crew and financing options help. Who it suits less: someone wanting a single owner-operator they can text directly, or a price-first shopper on a small repair, where a smaller local shop may come in cheaper. As always, get two quotes on anything over a few thousand dollars.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 27, 2026

Google review data updated

September 27, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Issuing authorities, Google Business Profile, Company website

Sponsorship status

No commercial relationship