Researched rankings in 38 cities across the United States and Canada, each with a last-reviewed date.

TenBestFindThe best, verified
Add Your Business

Renco Home Improvements

Waterproofing Company in Ottawa, Ontario.

Renco Home Improvements is a waterproofing contractor based in Ottawa, ON. Its BBB business profile is reported by the company and not yet verified, so check it with Better Business Bureau before work starts.

4.9on Google · 55 reviews24 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Renco Home Improvements is an Ottawa contractor founded in 2002, run by owner Terry Fraser, who quotes the work and signs the transferable warranty after the final walk-through. Waterproofing is one of several services next to foundation crack repair, inspections, radon testing and renovations. The listed work covers exterior and interior basement waterproofing, BlueSkin membrane, sump pumps, backwater valves and mould removal. Renco says it has repaired more than 250 foundation cracks. Google shows 4.9 from 55 reviews, read October 21, 2026. Reviewers praise clear explanations and fair, no-upsell pricing. Ask for the warranty terms in writing, since the site quotes lifetime, 10 year and 25 year coverage for different jobs.

  • Best for homeowners who want to deal with the owner directly
  • Owner Terry Fraser quotes the work and signs the warranty after the final walk-through
  • Waterproofing is one service among renovations, radon testing and crack repair, not the only trade

Company Facts

Renco Home Improvements at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
55on Google
In business
24years

Rating and review count pulled from Google on October 28, 2026. Years counted from 2002.

The work

Best for
Homeowners who want to deal with the owner directly
Primary service
Waterproofing

Where

Headquarters
Ottawa, ON
Service area
Ottawa
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
Transferable warranty signed off by the owner at final walk-through. The waterproofing page cites a lifetime transferable warranty; the crack repair page cites 10 years on interior epoxy injection and 25 years on exterior repairs.

Credentials

BBB business profile
Profile 0117-40716 (reported by the company, not verified)

Editorial Review

Our Take on Renco Home Improvements

Renco is a renovation and foundation contractor that does real waterproofing work, led by an owner who stays involved from quote to warranty sign-off. Reviews are consistently warm and mention fair pricing without upselling. Confirm which warranty period applies to your specific job before signing.

Best forHomeowners who want to deal with the owner directly

What We Like

  • Owner Terry Fraser quotes the work and signs the warranty after the final walk-through
  • Operating in Ottawa since 2002, with a BBB profile and a HomeStars page
  • Services include exterior and interior waterproofing, BlueSkin membrane, sump pumps and backwater valves
  • Says it has repaired more than 250 foundation cracks for Ottawa homeowners
  • Transferable warranty passes to the next owner if the home is sold

Things to Consider

  • Waterproofing is one service among renovations, radon testing and crack repair, not the only trade
  • Warranty terms vary by page (lifetime, 10 year, 25 year), so get the exact term in writing
  • No 24 hour emergency dispatch, crew size or financing is stated on the site

Customer Ratings

Google Reviews for Renco Home Improvements

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 55 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars98%
  • 1 star2%
iAbout this distribution

The distribution reflects the 55 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Raymond None5.0

    An absolutely positive experience. Renco were professional, knowledgeable, and delivered a great job in a timely manner. Starting with the installation of a Radon reduction system that dropped very high numbers down to almost zero, and then professionally sealing a foundation crack from the inside with no foundation disturbance. Thank you to Terry and team!

    September 2026Google
  • Linda Cocco5.0

    Renco did a wonderful job repairing my basement foundation. Both Terry and Lindsay explained the work clearly from start to finish. I would highly recommend them for any foundation work you need.

    September 2026Google
  • Rima ElChamaa5.0

    I highly recommend Terry’s team at RENCO! They were professional, efficient, and provided outstanding service from the initial estimate through the repair and cleanup. Their pricing was very fair compared with the other quotes I received, and they went above and beyond to prioritize our job and fit us in sooner. Excellent service from start to finish.

    August 2026Google
  • Roger Cousineau5.0

    I highly recommend Renco. Terry gave us a fair quote without any pressure or upselling. His worker was fast, efficient and did a fantastic job.

    August 2026Google
  • Johanna Muus5.0

    Terry the owner is an amazing person. Honest, no upselling, beautiful personality. His worker was amazing. Courteous, efficient, knowledgeable, and made sure the area was impecable and the cracks were sealed to his liking before leaving. Highly reccomend!

    August 2026Google
  • Gary Voellmecke5.0

    I’m very pleased with the professional work done repairing the cracks in my basement. Renco Home Improvement was extremely accommodating and understood that I had an urgent requirement because I was leaving for vacation. They responded quickly, worked efficiently, and made sure the repairs were completed before I left, giving me great peace of mind. The quality of the work was excellent, and the team was professional, knowledgeable, and courteous throughout. I really appreciate them going the extra mile to accommodate my timeline. I would highly recommend their services to anyone needing basement crack repairs. Great job and thank you!

    August 2026Google

View more Google reviews

Ranked#4of 4 waterproofing companies in Ottawa, ONre-checked October 2026

Editorial Ranking

Why Renco Home Improvements Made Our Top 4

It holds position 4 in 4 Best Waterproofing Companies in Ottawa, ON (2026).

See the Full Ottawa RankingPositions cannot be bought

Areas Served

Based in Ottawa, ON.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Renco Home Improvements

Renco Home Improvements puts the owner's signature on the job. After the final walk-through, Terry Fraser signs a transferable warranty certificate with the homeowner, and the company says the same person quotes the work and takes the calls. Renco works from 1178 Checkers Road in Ottawa, in the Bel Air Heights and Braemar Park area, and has operated since 2002. Terry describes more than 25 years in the renovation trade.

Waterproofing sits alongside foundation crack repair, inspections, radon testing and renovations on the service list. The waterproofing page names exterior basement waterproofing, interior leak repair, BlueSkin membrane installation, sump pump installation and repair, backwater valve installation, crack repair and removal of mould and mildew. Renco says it has repaired more than 250 foundation cracks for Ottawa homeowners, using epoxy injection and methods for vertical, slab and block step cracks.

Reviews dwell on how the work is explained. Linda writes that Terry and Lindsay explained the job clearly from start to finish, and Johanna calls Terry honest with no upselling. Older reviews on the company's own site name the technicians Ty and Blair, and Max L describes two bowing basement walls where Terry worked with an engineer on a practical fix. Rima says the price was fair against other quotes and that the crew fit her job in sooner.

Renco Home Improvements holds 4.9 from 55 Google reviews, read October 21, 2026. The one note of friction we found is timing, since an older reviewer on the company's site mentioned a slight delay before work started. Phones are staffed 8 am to 8 pm on weekdays and 9 am to 5 pm on weekends, and the site links a BBB profile and a HomeStars page.

It suits homeowners with a leaking crack, a damp wall or a sump pump question who want the owner involved from quote to sign-off. It suits less well anyone who wants a company that does nothing but waterproofing, a published crew size, or round-the-clock emergency dispatch, which the site does not promise. Before booking, ask for the warranty in writing, because the site cites a lifetime transferable warranty on waterproofing but 10 years on interior epoxy injections and 25 years on exterior crack work. Ontario has no waterproofing-specific licence, so ask for a WSIB clearance certificate, proof of liability insurance and a written plan for any City of Ottawa permit, and check the company on the Ontario Business Registry.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • BBB business profileBetter Business Bureau · Profile 0117-40716Reported
  • HomeStars company profileHomeStars · 2768797Reported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    55 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #4 in Ottawa waterproofing, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Workmanship warranty
Transferable warranty signed off by the owner at final walk-through. The waterproofing page cites a lifetime transferable warranty; the crack repair page cites 10 years on interior epoxy injection and 25 years on exterior repairs.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Renco Home ImprovementsRenco Home Improvements
  • Renco Home ImprovementsRenco Home Improvements
  • Renco Home ImprovementsRenco Home Improvements
  • Renco Home ImprovementsRenco Home Improvements
  • Renco Home ImprovementsRenco Home Improvements

Compare

Similar Waterproofing companies in Ottawa

Renco Home Improvements FAQs

  • Is Renco Home Improvements licensed for waterproofing in Ottawa?

    Ontario has no waterproofing-specific licence, so there is no trade licence number to look up for Renco Home Improvements. The site does not publish a licence or insurance certificate. Ask for a WSIB clearance certificate, proof of liability insurance and a written plan for any City of Ottawa permit, and check the company on the Ontario Business Registry before you sign.

  • What are Renco Home Improvements' hours, and do they do emergency waterproofing?

    Google lists Renco as open 8 am to 8 pm Monday to Friday and 9 am to 5 pm on Saturday and Sunday. The site does not advertise 24 hour emergency dispatch. It says owner Terry Fraser replies to quote requests within 24 hours, and you can text 613-859-9006 with photos of the problem.

  • What warranty does Renco give on basement waterproofing in Ottawa?

    Renco's waterproofing page describes a transferable lifetime warranty, while its crack repair page lists 10 years for interior epoxy injection and 25 years for exterior repairs. Because the terms differ by job, ask for the exact period in writing. Renco works in Ottawa from 1178 Checkers Road, and the site does not mention financing.

  • Is Renco Home Improvements licensed and insured?

    We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Renco Home Improvements serve?

    Ottawa. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Renco Home Improvements offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Transferable warranty signed off by the owner at final walk-through. The waterproofing page cites a lifetime transferable warranty; the crack repair page cites 10 years on interior epoxy injection and 25 years on exterior repairs.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

Suggest an Update

Own Renco Home Improvements?

Claim your profile to verify and maintain your business information, services and service area.

Claim This Business
iWhat claiming does

Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
October 31, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
BBB business profile (reported only), insurance
Sponsorship status
No commercial relationship
Renco Home Improvements4.9 on Google · Ottawa, ONVisit Website