Company Facts
Roto-Rooter Plumbing & Water Cleanup at a Glance
The work
- Best for
- 24/7 emergency plumbing and water damage cleanup in downtown Detroit
- Primary service
- Plumbing
Where
- Headquarters
- Detroit, MI
- Service area
- 2 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
Editorial Review
Our Take on Roto-Rooter Plumbing & Water Cleanup
Ninety years of national operating history and two published, checkable Michigan license numbers put this well ahead of most listings on documentation alone. The review spread, mostly strong with some sharp complaints, is what you would expect at this scale, and worth weighing against the specific, positive detail in reviews like the one naming supervisor Anthony Abdaal.
Best for: 24/7 emergency plumbing and water damage cleanup in downtown Detroit
What We Like
- 4.5 rating from 1,272 Google reviews, read September 18, 2026
- National chain trading since 1935
- Michigan Contractor license 80-03747 and Plumbing License MP 81-12014 published
- 24 hours a day, seven days a week, 365 days a year availability
- Financing through a Synchrony Bank partnership, plus on-site estimates
Things to Consider
- Large call volume means more review variation than a small independent shop
- Specific warranty terms are not detailed publicly
- A national franchise rather than a locally owned operator
Google Reviews for Roto-Rooter Plumbing & Water Cleanup
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.5
Based on 1272 Google reviews
Review data updated September 18, 2026
Editorial Ranking
Why Roto-Rooter Plumbing & Water Cleanup Made Our Top 10
It holds position 9 in 10 Best Plumbers in Detroit, MI.
Services Offered
Specialties
- Drain cleaning
- Water damage cleanup and water removal
- 24/7 emergency plumbing
- Water heater installation
- Leak repair
- Garbage disposal repair and replacement
- Toilet repair and replacement
- Shower and bathtub plumbing
Areas Served
Based in Detroit, MI.
- Detroit, MI · HQ
- Oak Park, MI
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup operates a Detroit branch, at 422 W Congress St downtown, of the national chain that has traded since 1935. That kind of institutional longevity is unusual in a trade dominated by small, local operators.
A 4.5 average from 1,272 Google reviews, read on September 18, 2026, reflects both the scale of the operation and the reality of a large call volume: most reviews are strongly positive, and a smaller number are sharply critical, which is typical for any company handling this many jobs. One reviewer described an emergency repair guided by supervisor Anthony Abdaal, praising the confidence and clarity he brought to a stressful situation. Read a spread of recent reviews before booking, since a company at this scale will show more variation than a smaller independent shop.
Licensing is a genuine strength here: the company publishes Michigan Contractor license 80-03747 and Plumbing License MP 81-12014, both checkable against the state registry, and states membership in the Apartment Association and Property Management Association, which points to commercial and multi-unit experience alongside residential work. Hours are posted as 24 hours a day, seven days a week, 365 days a year, and the company offers on-site estimates before work begins, financing through a Synchrony Bank partnership, and states it stands behind its work with clear warranties, though specific terms are not detailed publicly.
Who this suits: Detroit residents with a genuine plumbing emergency at any hour, or property managers needing a company experienced with multi-unit buildings. Who might look elsewhere: anyone who prefers a small, single-crew operator over a national franchise, or anyone who wants to read only five-star reviews before booking, since a company this size will always carry some negative ones.
Before booking, confirm both license numbers against the Michigan licensing board, get the on-site estimate in writing, and ask what the stated warranty specifically covers for your job.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Michigan Contractor licenseMichigan · 80-03747Reported
- Plumbing LicenseMichigan · MP 81-12014Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.5/ 5
1272 customer reviews
TenBestFind
Editorially reviewed
Ranked #9 in Detroit plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Inspection fee
- Free onsite estimates
- Financing
- Available
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
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Roto-Rooter Plumbing & Water Cleanup FAQs
Is the Detroit Roto-Rooter branch licensed?
Yes. It publishes Michigan Contractor license 80-03747 and Plumbing License MP 81-12014. Confirm both against the Michigan licensing board before booking.
Does Roto-Rooter offer 24/7 emergency plumbing in Detroit?
Yes, hours are posted as 24 hours a day, seven days a week, 365 days a year. The company also offers on-site estimates before work begins.
Why do Roto-Rooter reviews vary more than smaller Detroit plumbers?
At over a thousand reviews, a large national franchise will naturally show more variation than a small independent shop handling far fewer jobs. Read a spread of recent reviews rather than relying on the average alone.
Is Roto-Rooter Plumbing & Water Cleanup licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Roto-Rooter Plumbing & Water Cleanup serve?
Detroit, Oak Park. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Roto-Rooter Plumbing & Water Cleanup offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Roto-Rooter Plumbing & Water Cleanup?
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 18, 2026
- Google review data updated
- September 18, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.