Roto-Rooter Plumbing & Water Cleanup video
Embedded on the company's website
Researched rankings in 38 cities across the United States and Canada. Re-checked every 90 days.
Company Facts
The work
Where
Money and guarantees
Editorial Review
Roto-Rooter's scale is the story here: 5,866 reviews and a 4.8 rating, both well beyond any other Minneapolis plumber in this ranking, backed by real 24-hour capacity. The cost of that scale is a rotating cast of technicians rather than one familiar face.
Best for: urgent plumbing and water cleanup at any hour
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 5866 Google reviews
Review data updated September 17, 2026
The distribution reflects the 5866 Google reviews available when this profile's review data was last refreshed on September 17, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
It holds position 7 in 10 Best Plumbers in Minneapolis, MN.
Based in Minneapolis, MN.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Roto-Rooter Plumbing & Water Cleanup's Minneapolis location, on Hennepin Avenue, holds a 4.8 rating across 5,866 Google reviews, read September 17, 2026, the largest review base of any plumber covered in this ranking by a wide margin.
Being a national brand with a large local team shows up in the reviews as speed: one customer called in the morning and had a new water heater installed, with the old one hauled away, within three hours. Reviewers name several different technicians, Chris, Jordan, Andrew and Gabriel among them, each praised for explaining the job clearly and, in one case, for walking a customer through why a price increased mid-job once more work turned out to be needed. The company's mobile app includes coupons customers say they've used to reduce the bill.
Because Roto-Rooter is a large, multi-technician operation, the specific person who arrives varies by call, unlike some smaller shops on this list where the same one or two names appear in every review. That tradeoff comes with real capacity: 24-hour, seven-day service backed by a company large enough to handle water cleanup and restoration alongside standard plumbing repairs.
Roto-Rooter does not publish local license numbers or warranty terms on the pages reviewed for this profile; national plumbing brands typically operate under a mix of company and franchise licensing that varies by market, so confirming Minnesota-specific credentials directly is worth doing.
Who it suits: anyone with an overnight or weekend plumbing emergency who wants a large company with app-based coupons and broad capacity. Who it suits less well: someone who prefers the same familiar technician on every visit.
Before booking, ask which Minnesota Department of Labor and Industry license number applies to the technician being dispatched, confirm any coupon or app discount before work starts, and ask what the workmanship warranty covers.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
We show each source separately rather than blending them into a single score, because they measure different things.
4.8/ 5
5866 customer reviews
Editorially reviewed
Ranked #7 in Minneapolis plumbers, September 2026
What this company publishes about its own pricing.
Business-submitted, reviewed by our editors
From the company's own channel and website. Loads only when you press play.
Roto-Rooter's Minneapolis location publishes a Minnesota master plumber license (PM058657) and a plumbing contractor bond (PC644621) on its site.
Yes, Roto-Rooter runs 24-hour, seven-day service, and reviewers describe fast turnarounds, including a water heater replaced within three hours of the first call.
Roto-Rooter offers financing through a Synchrony Bank partnership and periodically runs coupons, such as a discount off plumbing or drain cleaning, that reviewers say reduced their bill. Ask what is currently available when you call.
We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
Minneapolis. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
Warranty terms are not on file. Ask for them in writing before work starts.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.