Shaw Company Remodeling

Customer Ratings

Google Reviews for Shaw Company Remodeling

Customer ratings shown here come from Google. They are separate from our editorial review above.

Recent Google Reviews

• ”DJDiane Jett1.0

  WARNING: Do Not Hire Shaw Company Remodeling<br>I strongly advise anyone looking for home improvements to avoid Shaw Company Remodeling in San Antonio, TX. They are completely untrustworthy, cut legal corners, and left my home with physical damage and serious safety code violations. They used unlicensed workers to perform state-regulated jobs that legally require specific licensing, completely disregarding safety and quality laws.<br>Their promises of customer service, regular quality checks, and a final walk-through are entirely non-existent. Once you sign the contract, they completely vanish and will not communicate with you unless they are collecting a payment. Requests for site visits and meetings were denied because they couldn’t find the time. Furthermore, they breached their own contract by failing to complete the specified items we agreed upon.<br>When I submitted a list of required post-project corrections, they ignored me entirely. It took multiple follow-ups and a formal intervention from the Better Business Bureau (BBB) just to get a response two months later. To make matters worse, they even made false statements to state and federal agencies during subsequent investigations just to evade legal penalties and reprimands. It has been 4 months since my project and Shaw is still refusing their responsibility. Save yourself the stress, money, and structural damage—do not trust this company with your home.

  October 2026Google
• ”BFBrian Fagan5.0

  Shaw was great to work with from start to finish. They completed our master bathroom remodel in just five weeks, and the entire team was professional, responsive, and a pleasure to work with. The quality of their work was outstanding, and we couldn’t be happier with how everything turned out.<br><br>I would definitely recommend Shaw and will absolutely use them again for future projects.

  September 2026Google
• ”JDJennifer Dorazio4.0

  We had our hallway bathroom remodeled after a water leak into the wall by our shower faucet. We received several quotes from various companies and decided to go with Shaw based on initial contact of salesman, previous customer reviews, and cost. They were not the lowest price, but we liked what we saw on their website, in their presentation, and more importantly, we wanted a local company we felt we could depend on. I had so much fun choosing all of the pieces of my project at their offices. Fabian was the project manager, and he did his best to answer any and all questions when we had them. We had one hiccup in the whole process (wrong tile was delivered) but was taken care of. We appreciated the following workers who were part of our project: Demo-Juan, plumbing-Fernando and Fernando Jr., painting-Joel and Sergio, tile-Danny and Misael, cabinets-Orlando, Javier Fabian Jr., and Sherry (project coordinator (who checked in on the progress via phone calls and email. It took approximately 4 weeks to complete, and we couldn’t be happier. We look forward to doing our next project with Shaw.

  September 2026Google
• ”PKPatrick K5.0

  2026 Project: We couldn’t be happier with our kitchen and laundry room remodel. The entire crew — Jose, Fernando, Fernando Jr, Danny, and Misa — did absolutely beautiful tile work on our kitchen backsplash and laundry room floor and everything in between. Their attention to detail and professionalism really stood out.<br>Roy created custom cabinets for our laundry room and built a wooden range‑hood vent cover that turned out more beautiful than we ever imagined. His craftsmanship completely transformed both spaces.<br>Aubrey, our project designer, was incredible. She had amazing ideas and somehow knew exactly what we wanted. She pulled everything together perfectly and made the whole process easy.<br>Fabian, our project manager, was outstanding — always responsive, always available, and answered every question we had throughout the project. His communication kept everything running smoothly from start to finish.<br>We’re returning customers, and this experience reminded us why. The team consistently delivers high‑quality work, and we’re already excited for our next project with them. Highly recommend!<br><br>2023 Project: We couldn’t be happier with the way our bathroom remodel turned out! From start to finish, everyone at Shaw was so knowledgeable and super helpful. From our initial meeting with Patrick to Audrey helping us pick out our design/materials to Fabian and the whole crew of Javier, Danny, Pedro, Fernando and Zacarias….they all did such professional work and let us know each day what part of the project they would be working on. Any concerns we had were taken care of quickly. I know remodeling can be a scary thought but Shaw made it so easy and way less frightening! We highly recommend Shaw to anyone thinking of a remodel!

  September 2026Google
• ”AMAngus McLeod5.0

  My wife and I heard of Shaw Company Remodeling from some friends at church who recommended them for major renovation work. We had a half bath and master bath renovated by the wonderful team at Shaw Company Remodeling. We both felt that throughout the whole process, the team was focused on our vision and worked to make that vision come true. Our team was led by Audrey, Sherry, and Fabian. Audrey and Sherry were a pleasure to work with and Fabian was an outstanding project manager. Fabian directed many other craftsman and artisans, all of whom seemed to take great pride in their work. They included Jesus and Melvin on demolition, Fernando and Fernando Jr. on plumbing, Sergio, Joel and Jesus on painting, Orlando on cabinets, Danny Melvin and Misael on tile, Stoney on trim, and Javier Sr., Fabian Jr. and Jose on handyman projects. Especially noteworthy were Misael’s tile work and Jose’s all-purpose finishing skills. We can’t say enough about the professionalism of all these artisans. I mention each worker because each one of them was professional, trustworthy and reliable. Above all, Fabian made it all happen. He listened to us, gave us great alternatives if needed but always made sure our vision was the standard his team was working to achieve. He responded to our questions and communicated well with us throughout the project. We would highly recommend Shaw Company Remodeling to any one in need of renovation work!<br>Angus McLeod

  September 2026Google
• ”JOJb Oliver5.0

  We completed a home renovation with Shaw which included kitchen, bathrooms, living and dining rooms. We were very impressed with not only the quality of the work but also Shaw’s skilled workers. The work was started and completed on time. Thanks to Fabian who supervised the project. The demo was complex, thanks to Juan, Juan Jr, and Melvin for their hard work. The electrical, Miguel and Jesus, and plumbing, Pedro, retrofitted and brought up to code which was badly needed. The cabinets, Orlando and Miguel, are beautiful. The bathroom tile work, Pete and Misael, is fantastic. Painting, Joel, Sergio and Jesus, was outstanding. And the finishing details, Jose and Fernando, completed the project. Shaw exceeded our expectations. Highly recommend.

  August 2026Google

View more Google reviews

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

• 10

  Google

  4.6/ 5

  184 customer reviews

• 10

  TenBestFind

  #2Editorially reviewed

  Ranked #2 in San Antonio home remodeling, October 2026

• Shaw Company Remodeling
• Shaw Company Remodeling
• Shaw Company Remodeling
• Shaw Company Remodeling
• Shaw Company Remodeling

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Helpful Remodeling Guides

• Home Remodeling

  Questions to ask a remodeling contractor

  Updated November 2026

Shaw Company Remodeling FAQs

• Is Shaw Company Remodeling BBB accredited?

  Yes, according to the company, which says it has held Better Business Bureau accreditation since December 2006 and shows an A rating on its site. It does not print a contractor licence number. Texas has no state general contractor licence, so check the City of San Antonio contractor registration and permits, and use TDLR for electrical and HVAC trades.

• What are Shaw Company Remodeling's hours and where is the showroom?

  The office and showroom are at 14127 Jones Maltsberger Road, San Antonio, open Monday to Friday from 8 a.m. to 5 p.m. and closed on weekends, according to Google. Call (210) 366-2380 to book a consultation or a showroom visit with a designer.

• Does Shaw Company Remodeling offer financing?

  The company has a financing page on its website, though we did not find rates or terms there, so ask for them in writing. It remodels kitchens and bathrooms, installs flooring, builds home additions and does outdoor living projects across the San Antonio area, including Stone Oak and Shavano Park.

• Is Shaw Company Remodeling licensed and insured?

  We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

• What areas does Shaw Company Remodeling serve?

  San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

• Does Shaw Company Remodeling offer emergency service?

  Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

• What warranty do they offer?

  Warranty terms are not on file. Ask for them in writing before work starts.

• How was this profile built?

  Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

• Can a business pay to improve its profile?

  A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.