Company Facts
Sinks-N-Sumps at a Glance
The work
- Best for
- kitchen, bath and sump pump repairs in Chicago homes and condos
- Primary service
- Plumbing
Where
- Headquarters
- Chicago, IL
- Service area
- 2 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Sinks-N-Sumps
A 5.0 average across 56 Google reviews is unusual, and the pattern of those reviews, plus testimonials that keep naming the same plumber, points to a genuinely small and consistent operation rather than a marketing veneer. The narrow scope is the whole proposition here, so match the job to it: fixtures, drains and sump pumps yes, sewer replacement and boiler work almost certainly elsewhere. The 1922 founding story is a good one, but it is the company's own account, and the review record is the stronger evidence.
Best for: kitchen, bath and sump pump repairs in Chicago homes and condos
What We Like
- 5.0 rating from 56 reviews on its Google Business Profile as of September 4, 2026
- Narrow specialisation in kitchen, bath and sump pump plumbing
- Company says calls are answered directly by an Illinois licensed plumber
- Advertises 24-hour, seven-day availability including nights and holidays
- Reviews consistently name the same plumber, suggesting continuity from quote to job
- Covers Chicago and suburban areas
Things to Consider
- No sewer rodding, camera work, water heater or boiler service listed on the site
- Small operation, so availability during storm surges may be limited
- After-hours rates are described as reasonable but no figures are published
- Suburban coverage area is not defined, so confirm your town when calling
Google Reviews for Sinks-N-Sumps
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 56 Google reviews
Review data updated September 4, 2026
Rating Distribution
- 5 stars98%
- 4 stars2%
iAbout this distribution
The distribution reflects the 56 Google reviews available when this profile's review data was last refreshed on September 4, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Sinks-N-Sumps Made Our Top 10
It holds position 10 in 10 Best Plumbers in Chicago, IL.
Services Offered
Specialties
- Kitchen plumbing
- Bath plumbing
- Sump pump plumbing
- Rapid response within an hour
- Bathroom plumbing
- Sump pump installation
- Sump pump repair
- Sewage ejector pump installation
Areas Served
Based in Chicago, IL.
- Chicago, IL · HQ
- Lyons, IL
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Sinks-N-Sumps
Chicago basements and Chicago kitchens generate a particular kind of call, and this is a company built around those calls rather than around whole-house contracting. Sinks N Sumps describes its work as kitchen, bath and sump pump plumbing, and it presents that narrowness as deliberate: excellence through specialisation is the phrase the company uses on its own About page, tracing the idea back to founder Vincenzo Gentile in 1922. The practical version of that is a plumber who has replaced a great many garbage disposals, reset a great many toilets, and pulled a great many failed pedestal and submersible pumps out of pits under Chicago bungalows.
What the firm claims is worth separating from what is independently visible. On the verified side, the Google Business Profile showed a 5.0 rating from 56 reviews when it was read on September 4, 2026. That is unanimous, which usually points to a one-plumber or two-plumber operation where the same person does the work, answers the phone and follows up. The published testimonials support that reading. Nearly all of them name Dominic, several describe phone troubleshooting before any visit was booked, and more than one mentions a same-day arrival at a condo. Everything else, the 1922 founding date, the five generations, the sub-hour response, the Illinois licence held by whoever answers, comes from the company's own site and should be treated as its claim rather than as checked fact.
The range suits a specific kind of job. Dripping and seized kitchen faucets, disposals that hum but do not turn, slow sink drains, trap and tailpiece leaks under vanities, running or leaking toilets, tub and shower valve trouble, angle stops that will not close, and the whole sump pump cycle from a pump that runs constantly to one that never kicks on at all. Sump work in this city is not a small category. Older bungalows and two-flats on the North West and South West sides sit on heavy clay with high water tables, spring storms overwhelm a tired pump within an hour, and the difference between a dry basement and a ruined one is often a check valve, a stuck float or a battery backup nobody tested since it was installed. A plumber who names sumps in the business name has probably seen every failure mode.
Who it may not suit is equally clear. There is no sign on the site of sewer rodding, camera inspection, catch basin work, water heater or boiler service, gas piping, or full repipes. A Chicago house with recurring main line backups, a lead service line replacement on the city's programme, or a gut rehab needing rough-in and inspections is a different job requiring a licensed plumbing contractor pulling permits with the Department of Buildings. Ask about that directly if your work touches the sewer or the water service. Ask also about after-hours pricing. The company advertises 24-hour availability and says night, weekend and holiday rates are reasonable, but reasonable is not a number, so get the call-out figure and the hourly or flat rate before anyone drives out. In a condo or a two-flat, confirm who is responsible for the shutoff and whether building management needs notice.
Compared with the larger Chicago plumbing companies that run branded fleets and dispatch through a call centre, the trade-off here is familiar. You lose the guarantee of a crew available at any hour on any day and the wider service menu. You gain continuity, since the person diagnosing on the phone is likely the person at your door, and small operators tend to be more willing to tell you that nothing is wrong. One published Yelp testimonial describes exactly that, tests run and no work sold. Sinks N Sumps also lists suburban coverage alongside the city, though the profile does not spell out how far out that extends, so confirm your town when you call.
Before booking, ask for the licence number and confirm insurance, ask whether the quote is flat or hourly and what it covers, ask what warranty applies to a new pump or disposal and whether it is the manufacturer's or the plumber's, and ask what happens if the fix does not hold. Those questions take two minutes and tell you most of what you need to know about any plumber, including this one.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Illinois Licensed PlumberReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
5.0/ 5
56 customer reviews
TenBestFind
Editorially reviewed
Ranked #10 in Chicago plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
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Sinks-N-Sumps FAQs
What does Sinks-N-Sumps actually work on?
Kitchen plumbing, bathroom plumbing and sump pumps, which is the range the company sets out on its own site. In practice that covers faucets, garbage disposals, sink and vanity leaks, toilets, tub and shower valves and the full sump pump cycle from failed floats to pumps that will not shut off. Broader work such as sewer replacement or boiler service is not listed.
Is it really available 24 hours?
The company advertises 24-hour service, seven days a week, including nights, weekends and holidays. It also says it can often be on site within an hour of the call. Both are its own claims, so if the job is urgent it is worth asking on the phone what the realistic arrival window is that day.
How much does after-hours work cost?
No prices are published. The site says night, weekend and holiday rates are reasonable, but that is a description rather than a figure, so ask for the call-out charge and whether the job is quoted flat or hourly before the plumber is dispatched. Several published testimonials mention being quoted a price over the phone.
What is the rating and how reliable is it?
Its Google Business Profile showed 5.0 from 56 reviews when read on September 4, 2026. That is a clean record, though 56 is a moderate sample compared with the large Chicago plumbing outfits, and unanimous ratings are more common with small operators where one person does most of the work.
Does Sinks N Sumps cover the suburbs as well as the city?
The company says it serves Chicago and suburban Chicago, but it does not spell out which towns or how far the service area reaches. If you are outside the city limits, name your suburb on the call and confirm before booking.
Should I call them for a sewer backup?
Probably not as a first call. Nothing on the site mentions rodding, camera inspection or catch basin work, and a main line backup in a Chicago house needs a plumber equipped for sewer work. Fixture drains, traps and sump pits are more clearly within this company's stated scope.
How old is the business?
The company says it was founded in 1922 by Vincenzo Gentile on Taylor Street and has run through five generations of the same family. That history comes from its own About page rather than an independent source, though the longevity claim is consistent with how it presents itself throughout the site.
Is Sinks-N-Sumps licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Sinks-N-Sumps serve?
Chicago, Lyons. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Sinks-N-Sumps offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Sinks-N-Sumps?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 18, 2026
- Google review data updated
- September 4, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.