Company Facts
Rescue Plumbing at a Glance
The work
- Best for
- 24/7 emergency drain, sewer and water heater call-outs across Chicago
- Primary service
- Plumbing
Where
- Headquarters
- Chicago, IL
- Service area
- 2 cities
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Rescue Plumbing
A 4.9 average across more than 1,500 Google reviews is hard to fake and hard to sustain, and the recurring technician names in those reviews suggest low staff churn, which usually shows up in the quality of the work. The website language is louder than we would write it, with self-awarded rankings that no reader should take as verified. Judge it on the emergency response and the drain and sewer capability, and get the after-hours pricing in plain terms before the van is dispatched.
Best for: 24/7 emergency drain, sewer and water heater call-outs across Chicago
What We Like
- 4.9 rating from 1,553 reviews on its Google Business Profile, read 4 September 2026
- Genuine 24-hour published hours, seven days a week
- Three licence numbers published openly on its website
- Camera inspection and hydro jetting for recurring Chicago sewer and drain problems
- Repeat technician names in reviews, pointing to a stable crew
- Free in-person verbal estimates advertised weekdays and Saturdays, 9am to 5pm
Things to Consider
- Website marketing uses self-declared rankings that are not independently verified
- Emergency and after-hours pricing is not published, so confirm call-out rates by phone
- More a repair and emergency service firm than a remodel or boiler design specialist
- Financing terms advertised on the site will depend on approval, so check the detail
Google Reviews for Rescue Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 1553 Google reviews
Review data updated September 4, 2026
Rating Distribution
- 5 stars95%
- 4 stars1%
- 3 stars1%
- 2 stars1%
- 1 star3%
iAbout this distribution
The distribution reflects the 1553 Google reviews available when this profile's review data was last refreshed on September 4, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Rescue Plumbing Made Our Top 10
It holds position 6 in 10 Best Plumbers in Chicago, IL.
Services Offered
Areas Served
Based in Chicago, IL.
- Chicago, IL · HQ
- Lyons, IL
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Rescue Plumbing
A Webster Avenue address puts this company within a short drive of Lincoln Park, Bucktown, Wicker Park, Old Town and the near North Side, and the published service area stretches out into the wider Chicagoland region. That matters more than it sounds. Emergency plumbing is a logistics business as much as a trade, and a company promising same-day arrival in a city where a February call-out might mean a burst supply line in an unheated back porch has to be able to physically get there. Published hours show 24 hours a day, seven days a week.
The range of work advertised is broad but recognisably that of a service and repair firm rather than a new-construction contractor. On the residential side: clogged sewer lines, drain cleaning, leak repair, sewer line repair, sump pump repair, water heater repair and installation, toilet, shower, sink and faucet repair, garbage disposals, dishwasher installation and water purification. Commercially, the listed services lean toward hydro jetting, sewer camera inspection, storm drain cleaning and mechanical rooms and boilers. The intake form on the site also asks about gas lines and ejector pumps, which suggests basement work in two-flats and garden units is common. In a city with this much below-grade living space, ejector pit and overhead sewer questions come up constantly.
Chicago's housing stock explains most of what a plumber here spends the day doing. Clay tile sewer laterals under mature parkway trees crack and fill with roots, so rodding and jetting are recurring rather than one-off jobs, and a camera inspection is the honest way to tell a homeowner whether they need another cleaning or a spot repair. Older bungalows and brick two-flats still hold galvanised supply and cast iron waste stacks. Winter brings frozen and split pipes in exterior walls and unheated porches, and summer storms bring backups that test whether a house has a working check valve or overhead sewer conversion. Any plumber working the city also has to work inside Chicago's own plumbing code and permit process, which is stricter than much of the country and requires licensed work on most alterations.
On credentials, three licence numbers appear on the company website: 2924, PC21-0009 and 055-044523. Ask which number applies to your specific job and confirm it yourself with the city or the Illinois Department of Public Health, since that is straightforward to do and worth doing for any sewer or water service work. The site also claims more than 150 years of combined experience among staff and a minimum experience threshold for technicians, which is a claim rather than something an outside reader can verify.
The review record is the strongest evidence available. On 4 September 2026 the Google Business Profile showed 4.9 from 1,553 reviews, a volume that points to a high job count over several years rather than a handful of enthusiastic neighbours. What stands out in the individual comments is consistency of personnel: the same technician names recur, often working in pairs, sometimes a father and son. Customers mention phone calls before arrival and explanations of what caused the problem, which tends to be what separates a good drain visit from a repeat one.
Who is this a good fit for? Homeowners, landlords and building managers with a problem that cannot wait until Monday, and anyone who would rather pay for a fast diagnosis than shop three quotes over a fortnight. Condo boards and small commercial buildings with recurring drain trouble should also find the jetting and camera capability useful. It is less obviously the choice for a fully designed kitchen or bathroom remodel, or for radiant and boiler system design work, where a specialist heating contractor may be a better match.
Before booking, ask a few plain questions. What is the after-hours or weekend call-out rate, and is a diagnostic fee credited against the repair? Is the estimate a flat price for the job or an hourly rate plus parts? For drain work, will a camera inspection be included after rodding and will you get the footage? For a water heater, which brand and warranty, who pulls the permit, and does the price include expansion tank and venting corrections that Chicago inspectors look for? On sewer replacement, ask about restoration of parkway and sidewalk. The company advertises free in-person verbal estimates on weekdays and Saturdays from 9am to 5pm and financing including a 0% interest term, so confirm what qualifies and how the financing is underwritten.
Compared with the alternatives, the Chicago market splits between large franchise operations selling memberships and one-van independents who may not answer at 2am. Rescue Plumbing sits in the middle: enough crews to run a genuine night rota, a strong social and video presence, and a review history long enough to judge. If your shortlist needs a name for after-hours emergencies, rescue plumbing belongs on it alongside two local comparisons.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing licence2924Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
1553 customer reviews
TenBestFind
Editorially reviewed
Ranked #6 in Chicago plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
Similar Plumbers in Chicago
Sinks-N-Sumps
5.0(56 Google reviews)kitchen, bath and sump pump repairs in Chicago homes and condos · ChicagoRanked #10View profile →The Plumbing Department Inc.
4.9(82 Google reviews)planned sewer, water heater and remodel plumbing in Chicago's north and northwest neighbourhoods · ChicagoRanked #3View profile →J Sewer & Plumbing
4.9(348 Google reviews)sewer and drain emergencies in older North Side Chicago homes · ChicagoRanked #8View profile →Vanguard Plumbing and Sewer, Inc.
4.9(376 Google reviews)planned residential plumbing and sewer work in Chicago's Northwest Side bungalows and two-flats · ChicagoView profile →Goode Plumbing
4.8(2676 Google reviews)emergency plumbing and Chicago basement sewer, sump and drain work · ChicagoRanked #1View profile →Zuniga's Plumbing Inc.
4.8(135 Google reviews)South Side homeowners and small commercial buildings needing sewer and drain work · ChicagoRanked #2View profile →
Rescue Plumbing FAQs
Is Rescue Plumbing really available 24 hours?
Published hours on its Google profile show open 24 hours every day of the week, and the company markets itself on 24/7 emergency dispatch. As with any emergency plumber, the practical question is arrival time rather than whether someone answers, so state clearly on the call that water is actively leaking and ask for an estimated window.
What does Rescue Plumbing charge for a call-out?
Pricing is not published, so you need to ask. The website advertises upfront pricing and free in-person verbal estimates from 9am to 5pm Monday through Saturday, which implies a different arrangement for nights and Sundays. Ask whether there is a separate emergency or diagnostic fee, whether it is credited against the repair, and whether the quote is flat-rate or hourly plus parts.
How good are the reviews?
The Google Business Profile showed 4.9 from 1,553 reviews when read on 4 September 2026. That is a large sample for a company trading since 2018. Individual comments frequently mention punctuality, a call before arrival, and technicians explaining the cause of the problem, and the same technician names appear repeatedly.
Do they handle sewer backups and root intrusion?
Yes, sewer and drain work is a core part of the service list, including clogged sewer lines, sewer line repair, hydro jetting and camera inspection. Root intrusion into old clay laterals is one of the most common causes of backups in Chicago's older neighbourhoods, and a camera inspection after rodding is the sensible way to tell whether you need maintenance or a repair.
Are they licensed in Chicago?
Three licence numbers are published on the company website: 2924, PC21-0009 and 055-044523. Plumbing in Chicago is regulated and most alterations require licensed work and permits, so ask which number covers your job and verify it with the city or the state before major work such as a sewer or water service replacement.
Do they do commercial work as well as homes?
Both. The site lists a commercial section covering hydro jetting, drain clogs, storm drain cleaning, sewer camera inspection and mechanical rooms and boilers, and the intake form asks whether the job is residential or commercial. Small commercial buildings, condo associations and landlords with recurring drain trouble are a natural fit.
Where does Rescue Plumbing work from?
The business address is 1137 W Webster Ave in Lincoln Park, Chicago, IL 60614, with a stated service area covering Chicago and surrounding suburbs. Confirm coverage for your specific neighbourhood or suburb when you call, particularly for an overnight emergency.
Is Rescue Plumbing licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Rescue Plumbing serve?
Chicago, Lyons. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Rescue Plumbing offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Rescue Plumbing?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 17, 2026
- Google review data updated
- September 4, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.