Company Facts
Goode Plumbing at a Glance
The work
- Best for
- emergency plumbing and Chicago basement sewer, sump and drain work
- Primary service
- Plumbing
Where
- Headquarters
- Chicago, IL
- Service area
- 10 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Available
- Workmanship warranty
- Lifetime warranty against defects in
Editorial Review
Our Take on Goode Plumbing
The review count is the standout here, 2,652 at a 4.8 average as of early September 2026, and it is backed by a service list that reads like it was written for Chicago basements rather than copied from a national template. Round-the-clock availability and financing put it in the convenience-and-capacity tier rather than the bargain tier, which is a reasonable trade when water is coming up through the floor drain. Get the scope, the permit responsibility and the warranty terms on paper before a sewer or overhead conversion job starts.
Best for: emergency plumbing and Chicago basement sewer, sump and drain work
What We Like
- 4.8 stars from 2,652 Google reviews as of September 4, 2026, an unusually large sample for a city plumber
- Published hours show 24 hours a day, every day, with advertised emergency response
- Deep Chicago-specific drainage work including overhead sewer conversion, catch basins, drain tile and ejector pumps
- Covers both residential and commercial plumbing, plus HVAC and gas lines
- Online booking, financing, a maintenance plan and rotating seasonal discounts
- Advertises a lifetime warranty against defects in its own workmanship
Things to Consider
- Dispatch-model companies of this size usually price above an independent plumber on small repairs
- Two different phone numbers appear across the Google listing and the website
- Advertised coupons carry expiry dates and residential-only conditions, so terms need checking
- The warranty and any licensing details are the company's own claims and should be confirmed in writing
Google Reviews for Goode Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 2676 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars91%
- 4 stars4%
- 3 stars1%
- 2 stars1%
- 1 star4%
iAbout this distribution
The distribution reflects the 2676 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Collin Fernandez5.0Joey was incredibly helpful in diagnosing the issue with my water heater and presented multiple options to solve the problem— making sure I understood the differences between each option. Would definitely recommend Goode.September 2026Google
- Amy M5.0Caleb was great - on time, friendly, and efficient.September 2026Google
- John Martin5.0Jon help me think through a few items that I need to take care of with my shower plumbing. He also solved two other problems very quickly!September 2026Google
- Genie B5.0Frank Maldonado was fantastic. Quick. Courteous and kind in an emergency situation.September 2026Google
- James Webb5.0Great service and professionalism from the first call, follow up, and repair.September 2026Google
- Dee-Jai Cowles5.0Caleb helped fix our toilets. The city is replacing our pipes on our street and in doing so there was a lot more sediment in our plumping causing our water to be constantly running in our toilets. Caleb replaced the parts that need to be replaced and replaced an old toilet too. He was great, very knowledgeable and professionalSeptember 2026Google
Editorial Ranking
Why Goode Plumbing Made Our Top 10
It took first place in 10 Best Plumbers in Chicago, IL.
Services Offered
Specialties
- Emergency plumbing
- Flood control and sump pumps
- Sewer and drain work
- Residential plumbing
- Commercial plumbing
- Pipe repair
- Frozen pipe repair
- Pipe replacement
Areas Served
Based in Chicago, IL.
- Chicago, IL · HQ
- Lyons, IL
- Elgin, IL
- Buffalo Grove, IL
- Barrington, IL
- Park Ridge, IL
- Arlington Heights, IL
- Glenview, IL
- Highland Park, IL
- Lake Forest, IL
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Goode Plumbing
Chicago plumbing problems tend to arrive in two flavours. There is the sudden kind, a burst supply line in a February cold snap or a basement floor drain backing up during a summer downpour, and there is the slow kind, a clay sewer lateral filling with tree roots year after year until it finally gives up. Goode Plumbing is set up for both. The published hours show the phones open around the clock every day, and the company advertises 24/7 emergency response alongside a fuller menu of planned work.
The range is broad for a plumbing company. On the water side there is leak detection, pipe repair and replacement, frozen pipe work, fixtures, toilets, kitchen and bathroom plumbing, garbage disposals, water treatment and filtration, and lead water service replacement, which matters a great deal in a city with a very large number of remaining lead service lines. Water heaters get their own section, covering repair and installation for tank, electric and tankless units. On the drainage side the list includes drain cleaning, hydro jetting, catch basin repair, drain tile, sewer line excavation, ejector pumps, sump pumps and battery backups, and overhead sewer conversion. Gas line installation and repair appear too, as does HVAC, so a single visit can sometimes cover a furnace and a water heater in the same basement.
That drainage list is the tell that this is a Chicago company rather than a generic franchise. Overhead sewer conversion, where the building's drains are rerouted above the basement floor and pumped up to the city main via an ejector pit, is a specifically local answer to a specifically local problem: combined sewers that surcharge in heavy rain and push water back into low fixtures. It is expensive, disruptive work that involves permits, a licensed plumber of record and often a plumbing inspection from the City of Chicago. If that is the conversation you are having, ask for a scope in writing, ask who pulls the permit, and ask what happens to the existing floor drains and the catch basin.
Who it suits. Anyone who needs a plumber at an awkward hour and would rather call a dispatched operation than leave a voicemail with a solo tradesperson. Owners of two-flats, bungalows and older frame houses on the Northwest Side facing sewer, sump or lead service work, since those jobs need crews, equipment and excavation experience rather than a van with a plunger. Property managers and small commercial landlords, given the commercial side of the business. Less obviously a fit if you want the lowest possible price on a small repair, or if you prefer a single named tradesperson who returns to your house every time. Bigger companies with flat-rate pricing and financing generally cost more per job than an independent, and they trade that for availability, warranty backing and the ability to send a second crew when a repair turns into an excavation.
The reputation record is substantial. On September 4, 2026 the Google Business Profile showed a 4.8 rating from 2,652 reviews, a volume most local plumbers never reach, which points to a company doing a lot of calls rather than a handful of showpiece projects. Read the recent reviews rather than the average, and pay attention to what people say about quoted versus final price, since that is where dispatch-model plumbing companies most often draw criticism.
Practical notes before you book. There are two phone numbers in circulation, (773) 280-8496 on the Google listing and 773-930-3451 on the website, and either should reach dispatch. Online scheduling is offered, along with financing, a maintenance plan and rotating seasonal coupons on drain cleaning, sump pumps, battery backups and filtration systems, all with expiry dates and residential-only conditions attached, so check the terms rather than assuming a discount applies. The company advertises a lifetime warranty covering defects in its own workmanship, which is a claim worth asking to see in writing, including what it does not cover and whether it survives a change of homeowner.
Questions worth asking on the phone: whether there is a diagnostic or trip charge and whether it is credited to the repair, whether after-hours rates differ from daytime rates, whether the price is flat-rate per job or hourly, who holds the plumbing licence for permitted work, and whether a camera inspection is included before anyone quotes a sewer replacement. With Goode Plumbing, as with any operation of this size, the crew that arrives matters as much as the brand on the truck, so it is fair to ask how long the assigned technician has been doing that particular type of work.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing licenceChicago #J194994Reported
- Plumbing licenceIL #055-042574Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.8/ 5
2676 customer reviews
TenBestFind
Editorially reviewed
Ranked #1 in Chicago plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Financing
- Available
- Emergency callout
- Available 24/7
- Workmanship warranty
- Lifetime warranty against defects in workmanship
Project Photos
Business-submitted, reviewed by our editors
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Goode Plumbing FAQs
Is Goode Plumbing open 24 hours?
Published hours show it open 24 hours a day, seven days a week, and the company advertises 24/7 emergency service. Two numbers are listed, (773) 280-8496 on the Google profile and 773-930-3451 on the website. As with any plumber, confirm on the call whether overnight and weekend visits are billed at a different rate than a scheduled daytime appointment.
What do people say in the reviews?
The Google Business Profile showed a 4.8 rating from 2,652 reviews when read on September 4, 2026. That is a large sample by local plumbing standards. Averages hide a lot, so read the most recent reviews and look specifically at comments about quoted price versus final invoice, and about how repeat visits or warranty callbacks were handled.
Do they do overhead sewer conversions?
Yes, overhead sewer conversion is listed among the sewer services, along with sewer line excavation, ejector pumps, catch basin repair and drain tile work. Conversions reroute basement drainage above the floor and pump waste up to the city main, which protects low fixtures when combined sewers surcharge in heavy rain. Expect permits, city inspection and a multi-day job.
Do they handle lead water service lines?
Lead water services appear on the company's own service list, alongside water supply work, filtration and water treatment. Chicago has a very large number of remaining lead service lines, and replacement usually involves coordination with the city water department. Ask what the quote covers on the street side versus inside the building, and whether restoration of the parkway or floor is included.
Is there financing or any discount available?
The website advertises financing, a maintenance plan and rotating seasonal offers, including money off drain cleaning, sump pump and battery backup installs, and water filtration systems. Those coupons carry expiry dates, are marked residential only and cannot be combined, so check whether the offer is still live and whether your job qualifies before assuming it applies.
Do they work on commercial buildings as well as homes?
Both. The company presents residential and commercial plumbing as separate service lines, and its booking form lets you select commercial work, drain cleaning or HVAC. That makes it a plausible option for small landlords, two-flat owners and property managers who want one number for building drains, water heaters and heating equipment.
What should I ask before booking a plumber in Chicago?
Ask about the diagnostic or trip charge and whether it is credited against the repair, whether pricing is flat-rate or hourly, and whether after-hours rates differ. For sewer or excavation work, ask who pulls the permit and holds the plumbing licence, whether a camera inspection happens before the quote, and exactly what the workmanship warranty covers and for how long.
Is Goode Plumbing licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Goode Plumbing serve?
Chicago, Lyons, Elgin, Buffalo Grove, Barrington, Park Ridge, Arlington Heights, Glenview, Highland Park, Lake Forest. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Goode Plumbing offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Lifetime warranty against defects in workmanship. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.