Company Facts
Terrapin Electric at a Glance
The work
- Best for
- tracking down stubborn faults and panel or EV charger upgrades in Austin homes
- Primary service
- Electrical
Where
- Headquarters
- Austin, TX
- Service area
- Austin
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Terrapin Electric
The diagnostic emphasis is the part worth taking seriously, because most residential electrical complaints in Austin are chasing a fault rather than installing something new, and that is where an hourly bill can quietly balloon. A 4.9 average across 330 Google reviews suggests the fieldwork is consistent. The mismatched phone numbers between the Google listing and the website are a small untidiness, and we would confirm after-hours arrangements before relying on the late published weekday hours.
Best for: tracking down stubborn faults and panel or EV charger upgrades in Austin homes
What We Like
- 4.9 from 330 reviews on the Google Business Profile as read on September 28, 2026
- Handles both residential service calls and commercial lighting, build-outs and maintenance
- Published weekday hours to 8 PM plus Saturday and Sunday coverage
- States it is licensed and insured, displaying TECL 37755 and the required TDLR notice
- Second location near San Antonio, so coverage extends along the I-35 corridor
Things to Consider
- The Google profile number differs from the Austin number published on the website
- No stated 24-hour emergency line or published after-hours rates
- Diagnostic or trip fees and warranty terms are not published, so ask when booking
Google Reviews for Terrapin Electric
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 330 Google reviews
Review data updated September 30, 2026
Rating Distribution
- 5 stars98%
- 3 stars0%
- 2 stars1%
- 1 star1%
iAbout this distribution
The distribution reflects the 330 Google reviews available when this profile's review data was last refreshed on September 30, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Terrapin Electric Made Our Top 6
It holds position 3 in Best Electricians in Austin, TX.
Areas Served
Based in Austin, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Terrapin Electric
Austin's housing stock makes diagnostic skill worth paying for. A bungalow in Govalle or Cherrywood may have been wired in the 1940s, remodelled twice, and had a garage apartment added with circuits nobody documented. Further out, in Circle C or Wells Branch, the panels are newer but often close to full, which turns a simple request like an EV charger or a hot tub into a load calculation and possibly a service upgrade. Terrapin Electric works across both kinds of property, and the way it presents itself leans hard on troubleshooting: find the actual fault, explain it, then fix it. Reviews on its own site echo that, describing outlets and junctions as the real culprit where the customer assumed the fixture was to blame.
Residential jobs listed include wiring installation and repair, fixture and recessed lighting installation, breaker box replacement, generator installation, surge protection, outlet diagnostics, electrical remodels and safety inspections. That last one matters more in Austin than people expect. Home inspections here regularly flag Federal Pacific and Zinsco panels, aluminium branch wiring in mid-1970s builds, and ungrounded two-prong receptacles, and buyers under contract often need a licensed electrician to assess and quote quickly. Generator interest rose noticeably after the February 2021 grid failure, and standby installs bring in their own coordination work with gas, the utility and the permit office.
Commercial and light industrial work is the other half. The company advertises high bay lighting, parking lot lighting, LED retrofits, panel replacement, tenant build-out and scheduled maintenance for facilities managers. For a warehouse off Ed Bluestein or a restaurant fit-out on East Sixth, the practical questions are whether the contractor can work around your trading hours, whether they can handle inspection sign-off with the City of Austin, and whether they will still answer the phone for a ballast or a breaker six months later. A firm that does both service calls and build-outs tends to be more useful to a small business than one that only chases projects.
It is a two-city operation. Terrapin Electric lists an Austin address at 1514 Ed Bluestein Blvd, Suite 301, and a second location in Schertz serving San Antonio, with separate phone numbers for each. Worth noting that the number on the Google profile, (512) 548-2587, is not the same as the Austin number published on the website, so if one rings out, try the other. The site states the team is fully licensed and insured and displays TECL 37755 along with the Texas Department of Licensing and Regulation notice that Texas electrical contractors are required to post. Treat that as the company's own claim and verify the licence number on the TDLR site before signing anything, which takes about a minute and is sensible practice with any electrician.
Published hours are 7 AM to 8 PM Monday through Friday and 8 AM to 5 PM on both Saturday and Sunday. Long evening availability is genuinely useful if you cannot take a day off work, though it is not the same as a 24-hour emergency line, and the profile does not describe overnight call-outs or list what after-hours pricing looks like. Ask about that directly. Ask also whether the visit carries a diagnostic or trip fee and whether it is credited against the repair, whether the quote is flat rate or hourly, who pulls the permit and schedules inspection on panel and service work, and what warranty covers both labour and the parts supplied.
Who it suits: homeowners with an intermittent fault nobody has managed to pin down, people adding load to a full panel, and small commercial clients who want one contractor for lighting, maintenance and the occasional emergency. Who it may not suit: anyone hunting the cheapest possible price on a straightforward fixture swap, or a large developer needing a dedicated project crew, since this reads as a service-and-projects company rather than a heavy new-construction house.
Austin has no shortage of electricians, from one-van operators to franchise outfits with flat-rate books and aggressive membership plans. The rating of 4.9 from 330 reviews on the Google Business Profile, read on September 28, 2026, places this firm among the better-reviewed independents rather than the largest. As with any trade here, get a second quote on anything involving a service upgrade, because the utility coordination and permit costs vary enough that two honest bids can differ by a lot.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
330 customer reviews
TenBestFind
Editorially reviewed
Ranked #3 in Austin electricians, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Terrapin Electric FAQs
Is Terrapin Electric licensed in Texas?
The company states it is fully licensed and insured, and its website displays TECL 37755 together with the Texas Department of Licensing and Regulation notice that electrical contractors must post. That is the company's own published claim. Licence status can be checked free on the TDLR website, and it is reasonable to do that before authorising any panel or service work.
Which phone number should I call?
Try the Google listing number, (512) 548-2587, and if that does not connect, the website publishes (512) 253-7820 for Austin and (210) 528-1805 for San Antonio. The discrepancy between the listing and the site is worth knowing about rather than worrying about, as tracking numbers and line changes are common.
Do they work evenings and weekends?
Published hours are 7 AM to 8 PM Monday through Friday and 8 AM to 5 PM on Saturday and Sunday. That is wider than a standard trade schedule and helps if you cannot be home during the day. The profile does not state whether overnight emergency call-outs are offered or what after-hours pricing applies, so confirm both when you book.
Can they upgrade my panel for an EV charger?
Yes, panel and breaker box replacement is listed alongside vehicle charger installation. In many Austin homes the charger itself is the easy part and the panel capacity is the constraint, so expect a load calculation first. Ask who handles the permit and the inspection, since panel and service work in Austin normally requires both.
Do they do commercial work as well as houses?
They do. The commercial list covers high bay lighting, parking lot lighting, LED retrofits, panel replacement, electrical troubleshooting, tenant build-out and ongoing facilities maintenance. That mix suits small business owners who would rather keep one electrician for both routine maintenance and the occasional urgent fault.
How well reviewed is terrapin electric?
Its Google Business Profile showed a 4.9 rating from 330 reviews when read on September 28, 2026. That is a healthy volume for an independent contractor, and the review themes on the company's own site centre on quick diagnosis, tidy work and fair pricing on awkward jobs such as fixtures on high ceilings.
Do they serve San Antonio too?
Yes. Alongside the Austin office on Ed Bluestein Boulevard, the website lists a location in Schertz, just north east of San Antonio, with its own phone number and a matching set of residential, commercial and industrial services.
Is Terrapin Electric licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Terrapin Electric serve?
Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Terrapin Electric offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 30, 2026
- Google review data updated
- September 30, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship