Company Facts
The Waterboy Plumbing Services San Antonio at a Glance
The work
- Best for
- water softener installs and camera-diagnosed sewer line repair in San Antonio homes
- Primary service
- Plumbing
Where
- Headquarters
- San Antonio, TX
- Service area
- San Antonio
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on The Waterboy Plumbing Services San Antonio
The combination of water softeners and trenchless sewer work is a sensible pairing for this city, and the camera-first approach to diagnosis is what you want from anyone quoting a line replacement. A 4.9 average across 71 Google reviews suggests the customer experience holds up. Just reconcile the two sets of published hours when you call, and confirm the RMP licence and after-hours pricing before committing.
Best for: water softener installs and camera-diagnosed sewer line repair in San Antonio homes
What We Like
- 4.9 rating from 71 reviews on its Google Business Profile, read September 27, 2026
- Genuine specialism in whole-home water softening, which matters in hard-water San Antonio
- HD sewer camera inspection used to diagnose before recommending a repair
- Trenchless water and sewer line options that can spare yards and driveways
- Family-owned with stated flat-rate quoting before work begins
- After-hours emergency response for burst pipes and sewage backups
Things to Consider
- Google shows open 24 hours daily while the website lists weekday and Saturday hours with 24/7 emergencies only, so confirm when you call
- Licence RMP-46364, insurance, experience figures and the guarantee come from the company's own site and should be verified independently
- Flat-rate pricing means asking upfront what an after-hours or diagnostic fee includes
- A smaller family shop may not suit very large multi-crew commercial projects
Google Reviews for The Waterboy Plumbing Services San Antonio
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 71 Google reviews
Review data updated September 27, 2026
Rating Distribution
- 5 stars99%
- 1 star1%
iAbout this distribution
The distribution reflects the 71 Google reviews available when this profile's review data was last refreshed on September 27, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why The Waterboy Plumbing Services San Antonio Made Our Top 6
It holds position 6 in Best Plumbers in San Antonio, TX.
Services Offered
Areas Served
Based in San Antonio, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About The Waterboy Plumbing Services San Antonio
Water quality is the thread running through much of this company's work. San Antonio sits on limestone, and SAWS water arrives hard enough that scale shows up in kettles, shower glass, fixture cartridges and the heating elements inside water heaters. The Waterboy Plumbing Services San Antonio leads with whole-home softening and filtration, and that focus makes sense here in a way it would not in a soft water city. Softener work also tends to pull other jobs along with it: a homeowner replacing scaled-up supply lines often ends up talking about a partial repipe, or about a tankless unit that needs annual flushing to survive local water.
The second specialty is underground. Sewer camera inspection with an HD head comes before the recommendation, according to the company, which is the right order of operations and worth insisting on anywhere. Older Bexar County laterals include cast iron and clay, and the clay joints are where roots find their way in. Trenchless repair is offered, meaning pipe bursting or lining rather than trenching a front yard, which matters on lots with mature live oaks, established St. Augustine lawns or a driveway sitting over the line. Not every failure suits a trenchless fix. Heavy bellies, collapsed sections and tight bends sometimes still need open cut, and a camera run is what tells you which situation you are in.
Day to day, the rest of the list is standard residential repair and replacement. Leaks, faucets, toilets, garbage disposals and fixture swaps for remodels. Drain cleaning with a cable machine for ordinary stoppages and hydro-jetting for grease and scale build-up. Electronic leak detection, which in this part of Texas usually means hunting a slab leak after a water bill jump or a warm spot on tile. Gas line work. Commercial plumbing for restaurants, offices and managed properties, including maintenance and repipes. Water heaters both tank and tankless, installed, repaired and flushed.
The published claims are worth separating from what can be checked. The company describes itself as family-owned with the same crew on repeat visits, states 25 years in San Antonio and more than 8,000 jobs, and lists a Texas Responsible Master Plumber licence number, RMP-46364, along with bonded and insured status, flat-rate pricing, financing and a satisfaction guarantee. Those come from its own site. What is independently visible is the Google Business Profile: 4.9 from 71 reviews as read on September 27, 2026, a strong average for a shop of this size. Verify the RMP number yourself through the Texas State Board of Plumbing Examiners licence search before a large job. It takes a minute and it is the single most useful check a Texas homeowner can make.
One inconsistency is worth knowing. The Google listing shows open 24 hours every day, while the contact page publishes weekday hours of 7am to 7pm, Saturday 8am to 4pm, with emergencies handled around the clock. Read that as normal scheduling during business hours and genuine after-hours dispatch for burst pipes and sewage backups, and ask what the emergency rate is before agreeing to a 2am visit. Flat-rate pricing usually means the quote is per job rather than per hour, so ask whether the after-hours quote includes parts, whether diagnostic or camera fees roll into the repair if you proceed, and what the guarantee actually covers and for how long.
On permits, sewer replacements and gas line work in San Antonio generally require permitting and inspection through the city's development services, and a licensed plumber should handle that rather than leaving it to you. Ask who pulls it. For a softener, ask about grain capacity sized to your household and hardness, drain and loop requirements, and salt use over a year.
The Waterboy Plumbing Services San Antonio is a reasonable shortlist candidate for water treatment, a camera-diagnosed sewer decision, or a same-week repair where you want the price settled first. Households wanting the deepest overnight bench, or a very large commercial contract with multiple crews on site, may find the bigger city-wide operations a closer match. For most single-property jobs, a smaller shop that sends the same plumber back is the more useful arrangement.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
71 customer reviews
TenBestFind
Editorially reviewed
Ranked #6 in San Antonio plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
Similar Plumbers in San Antonio
Premier PROS Plumbing & HVAC
4.9(626 Google reviews)homeowners who want one company for both plumbing and AC, including after hours · San AntonioRanked #4View profile →A&A Plumbing, Heating, and Cooling
4.9(3739 Google reviews)homeowners in Schertz and northeast San Antonio who want plumbing and HVAC from one contractor · San AntonioRanked #5View profile →Reliant Plumbing
4.7(813 Google reviews)licensed 24-hour plumbing plus planned repipes and sewer replacement · San AntonioRanked #1View profile →E L Smith Plumbing
4.7(86 Google reviews)repair-first plumbing in older inner-loop San Antonio homes · San AntonioRanked #2View profile →AAA AUGER Plumbing Services
4.6(763 Google reviews)after-hours emergencies and slab or sewer line diagnostics in San Antonio · San AntonioRanked #3View profile →
The Waterboy Plumbing Services San Antonio FAQs
Is The Water Boy open 24 hours?
Emergency calls are handled around the clock, though the two published sources differ on routine hours. The Google Business Profile lists open 24 hours every day, while the company's contact page gives 7am to 7pm Monday to Friday, 8am to 4pm Saturday, with emergencies 24/7. Call (210) 417-0341 to confirm what is available at the time you need it.
How is the company rated?
Its Google Business Profile shows 4.9 out of 5 from 71 reviews, read on September 27, 2026. The company's own website also refers to reviews on Facebook and Nextdoor, but the Google figure is the one that can be checked directly.
Do they install water softeners, and does San Antonio really need one?
Yes, whole-home softeners and filtration are the company's headline service. Local supply is hard enough that scale commonly shortens the life of water heaters, affects fixture cartridges and leaves deposits on glass and tile. Ask for sizing based on your household size and measured hardness rather than a standard unit, and ask about drain requirements and annual salt cost.
What is trenchless sewer repair and will it work on my line?
Trenchless methods replace or reline a sewer without digging the whole run, which protects lawns, trees and driveways. Whether it suits your property depends on what the camera finds. Root intrusion at clay joints and cracked sections often lend themselves to it, while collapsed pipe, severe bellies or awkward alignment can still require open excavation. The company says it runs an HD camera inspection first, which is how that call should be made.
Do I need a permit for sewer or gas line work in San Antonio?
Usually yes. Sewer replacements and gas line installations in San Antonio generally require a permit and inspection, and a licensed plumber should pull it rather than leaving it with the homeowner. Ask directly who is handling the permit and inspection scheduling when you take the quote.
How do I check the licence?
Search the licence number through the Texas State Board of Plumbing Examiners. The company publishes RMP-46364 as its Responsible Master Plumber licence, and that number can be looked up to confirm status. It is a quick check and sensible before any repipe, sewer replacement or gas work.
What areas does the company cover?
San Antonio and surrounding areas, with the site referring to Bexar County and nearby Hill Country communities. The business address is on Bandera Road on the northwest side, so travel to outlying addresses is worth confirming when you book.
Is The Waterboy Plumbing Services San Antonio licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does The Waterboy Plumbing Services San Antonio serve?
San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does The Waterboy Plumbing Services San Antonio offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn The Waterboy Plumbing Services San Antonio?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 27, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.