Company Facts
United Sewer & Drains, Plumbing Services at a Glance
The work
- Best for
- recurring sewer and drain backups in older Chicago properties
- Primary service
- Plumbing
Where
- Headquarters
- Chicago, IL
- Service area
- 3 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
Editorial Review
Our Take on United Sewer & Drains, Plumbing Services
A specialist profile rather than a generalist one, and that focus is a point in its favour if your problem is a recurring backup rather than a remodel. The 4.7 from 43 Google reviews, read in September 2026, is encouraging without being a large sample, so the review text is worth ten minutes of reading. Verify the licence and insurance claims directly, and pin down after-hours pricing before you call at midnight.
Best for: recurring sewer and drain backups in older Chicago properties
What We Like
- Sewer and drain work is the stated core of the business, not a sideline
- Hydro jetting equipment listed, which suits grease and root-heavy clay lateral lines
- 4.7 rating from 43 Google reviews, read on 4 September 2026
- Flood control systems and sump pumps offered, relevant to Chicago basement backups
- Published hours are 24/7, with two phone lines and an email contact
- Coverage stated across Chicagoland and named suburbs including Oak Lawn, Evanston and Hinsdale
Things to Consider
- 43 reviews is a moderate sample, so read the comments rather than the score alone
- Licensed and insured is the company's own claim; ask for the licence number and a certificate
- No pricing published, and after-hours call-outs typically cost more in this market
- Remodelling, repiping and heating work do not appear on the service list
Google Reviews for United Sewer & Drains, Plumbing Services
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.7
Based on 43 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars91%
- 4 stars2%
- 1 star7%
iAbout this distribution
The distribution reflects the 43 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Ted Campbell5.0We came back from vacation to find clear water pushing through concrete. Jesus and Angel quickly reviewed and identified the issue. They were courteous, respectful of our house (didn't add to the mess we already have to clean up), and knowledgeable. They were able to explain the issue (in a non-plumber way) and provided steps/checks to prevent or get ahead of the issue if happens again. Would absolutely call again if we have another issue.May 2026Google
- rudy villa5.0Gave me a quote within 10 minutes of calling for a water heater replacement, gave me a fair price of 1,450 installed. Came out same day, replaced in 45 minutes, took credit card. I mean they're perfect for the job. I'm now enjoying hot water with a nice new water heater! Highly recommend them!May 2026Google
- benard alvarez5.0We were having drain/sewer issues and I have to say this company does not play around they are very efficient, reliable, knowledgeable and cleaned up after the job was done. Tomas and his crew will find the source to your issue and tackle the problem promptly. Tomas and his crew very detailed and communicated every step of the way which took alot of the stress off of us and questions were always answered. . This is the second time we use this company two different issues and they never failed us. The work was reasonably priced... I strongly recommend them 100 percent!!!!April 2026Google
- Jamille Barnes5.0I needed service immediately when I noticed standing water near a basement drain. My pipes were totally clogged with tree roots United did an excellent job Jesus and Angel worked diligently until the obstruction was clear and everything was flowing fine. And as an extra bonus they cleaned up nicely, all at a fair price.January 2026Google
- perry Pointer5.0They exceeded my expectations. Very knowledgeable, efficient and courteous. Victor Jesus, Angel, Jose, Martin and Gerardo work very well together and they really get the job done right. They had modern technology and tools that showed me images of where the repairs were needed before the work began. I am now a loyal United Sewer & Drains, Plumbing Services customer.December 2025Google
- Jerry Austin5.0My main sewer line was backed up. United Sewer was able to come within an hour, rodded it and got it opened right away. After getting the initial root clogs out, they ran the rod through the line several more times with a larger "scissor cutter" to get all the residual roots they could. Highly recommend!December 2025Google
Editorial Ranking
Why United Sewer & Drains, Plumbing Services Made Our Top 10
It holds position 4 in 10 Best Plumbers in Chicago, IL.
Services Offered
Specialties
- Sewer and drain work
- Hydrojetting
- Sewer and drain services
- Pumping and hydrojetting
- Flood control system installation
- Sump pumps
- Appliance installation and replacement
- Maintenance and inspections
Areas Served
Based in Chicago, IL.
- Chicago, IL · HQ
- Lyons, IL
- Evanston, IL
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About United Sewer & Drains, Plumbing Services
Sewer and drain work in Chicago is its own trade within plumbing, and this is a company that leads with it. The service list starts with sewer and drain cleaning, hydro jetting and pumping, then broadens into general plumbing repair, flood control system installation, sump pumps, appliance and fixture replacement, and scheduled maintenance and inspections. That order tells you something about where the day-to-day volume sits. If your problem is a slow floor drain in the basement, a kitchen line that backs up every few months, or a catch basin that has not been pumped in a decade, this is the sort of outfit set up for it.
The base address, 3824 W 63rd St, puts the business in Chicago Lawn on the Southwest Side, surrounded by bungalows, two flats and small commercial strips built anywhere from the 1910s to the postwar years. Clay tile sewer laterals are common in that housing stock, and clay tile means root intrusion from parkway trees, offset joints where the ground has shifted, and grease that clings to rough interior walls. High pressure water jetting is the right tool for most of that, because a cable will cut a channel through roots while jetting strips the pipe wall back toward its original diameter. What jetting cannot do is fix a collapsed or badly offset line, which is why a camera inspection after the cleaning matters more than most homeowners realise. Ask whether the inspection is included, whether you get the footage, and what the locate marks mean if a dig is recommended.
Flood control is the other genuinely local specialism on the list. Plenty of Chicago basements sit below the level of the sewer main, and heavy summer storms push combined sewage back up through floor drains. Overhead sewers, backwater valves and ejector pits are the usual remedies, and the City of Chicago has run a rebate programme for qualifying flood control work in the past. Worth asking about eligibility and paperwork before signing anything, along with whether the plumber pulls the permit. Chicago requires licensed plumbers for most drain and sewer work inside a building, and permits are typically needed for underground and sewer repair. The company describes itself as licensed and insured, which is a claim rather than something confirmed here, so ask for the licence number and a certificate of insurance naming your address.
On reputation, Google showed a 4.7 rating from 43 reviews when read on 4 September 2026. That is a good average, though 43 reviews is a moderate sample for a Chicago plumbing business, so read the text of the reviews rather than resting on the number. Published hours are 24 hours a day across all seven days, and the website lists two phone lines plus an email address. Emergency availability is genuinely useful when a main line backs up at 11pm, but overnight and weekend call-outs almost always carry a premium in this market. Get the after-hours rate, the trip charge and the minimum before anyone is dispatched.
Who this suits: owners and landlords of older brick properties on the South and West Sides, small commercial kitchens fighting grease lines, and anyone whose basement floods in the same spot every August. Property managers with a scattered portfolio across Chicagoland and the near suburbs may also find the coverage area helpful, since the site names Oak Lawn, Evanston, Hammond, Bedford Park, Oak Park, Melrose Park, Tinley Park and Hinsdale. Who it suits less: someone planning a full bathroom gut, a whole-house repipe, or new boiler and heating work. Nothing in the material points to that being the focus, and a general remodelling plumber or a licensed heating contractor would be a better first call.
Compared with the larger Chicago plumbing operations that run branded fleets and flat-rate books, united sewer drains plumbing services reads as a smaller, sewer-first outfit where you are more likely to speak to someone directly. That usually means better pricing on drain work and less rigid scheduling, with the trade-off being fewer trucks on the road at peak times. Free quotes are offered through the website form. For anything beyond a straightforward rodding, get the scope in writing: the length of line jetted, the access point used, what the camera showed, and whether the visit carries any warranty. Ask a company like united sewer drains plumbing services the same questions you would ask any contractor about to open a trench in your front yard, and compare at least one other bid on excavation work.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.7/ 5
43 customer reviews
TenBestFind
Editorially reviewed
Ranked #4 in Chicago plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
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United Sewer & Drains, Plumbing Services FAQs
What areas of Chicago does United Sewer & Drains cover?
The company says it serves residential and commercial property across Chicago and beyond. Its website names Chicagoland and the suburbs generally, with Oak Lawn, Evanston, Hammond, Bedford Park, Oak Park, Melrose Park, Tinley Park and Hinsdale listed specifically. The base address is 3824 W 63rd St in Chicago Lawn on the Southwest Side, so travel time to nearby South and West Side neighbourhoods should be short. For anything at the edge of that range, confirm coverage and any travel charge on the call.
Are they really open 24 hours?
Published hours on the Google profile show open 24 hours, seven days a week, and the website repeats a 24/7 contact line with two numbers. That is the stated availability rather than something tested here. As with most plumbing firms, expect overnight, weekend and holiday work to carry a premium, so ask for the call-out rate, any minimum charge and the hourly or flat-rate structure before a van is sent.
What is hydro jetting and do I need it instead of rodding?
Hydro jetting uses high pressure water to scour the inside of a drain line, while a rodding cable cuts a hole through the blockage. For grease-lined kitchen waste, heavy root growth in clay laterals or years of scale, jetting restores far more of the pipe's original capacity and buys longer before the next backup. Rodding is cheaper and often enough for a one-off clog. This company lists both pumping and hydro jetting equipment among its services, so ask which they recommend after seeing the line.
Will they camera the line after clearing it?
Inspections are on the service list, though whether a camera run is included with a cleaning is not stated. It is worth asking up front. A camera tells you whether the blockage was grease, roots or a structural fault such as an offset joint or a collapsed section, and that difference decides whether you need annual maintenance or an excavation. Ask for the footage or a copy of the report either way.
Can they help with a basement that floods during storms?
Flood control systems and sump pumps appear on their service list. In Chicago, basements below the level of the sewer main can back up through floor drains during heavy rain, and the usual fixes are a backwater valve, an overhead sewer conversion or an ejector pit. Ask whether the work needs a permit, who pulls it, and whether the job qualifies for any city rebate programme currently running.
How good are their reviews?
Google showed a 4.7 rating from 43 reviews when read on 4 September 2026. That is a strong average for a plumbing business, though 43 is a moderate number of reviews, so the individual comments carry more weight than the headline score. Look for mentions of response time on emergency calls, whether quoted prices held, and how excavation jobs were handled.
Do they do bathroom remodels or whole-house repiping?
Nothing in the available material suggests remodelling or repiping is a focus. The listed work centres on sewers, drains, hydro jetting, flood control, general repairs and appliance or fixture replacement. For a full bathroom rebuild or a copper-to-PEX repipe, a plumber who does that work regularly is a better first call, though it costs nothing to ask.
How do I get a price?
The website offers a free quote through a contact form, and two phone numbers are published along with an email address. No prices are listed publicly. For drain work, ask what the cleaning covers, how many feet of line are jetted, which access point is used and whether a follow-up visit is included if the line backs up again within a set period.
Is United Sewer & Drains, Plumbing Services licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does United Sewer & Drains, Plumbing Services serve?
Chicago, Lyons, Evanston. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does United Sewer & Drains, Plumbing Services offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.