Company Facts
Uptown Appliance Repair at a Glance
The work
- Best for
- Sub-Zero, Wolf, Thermador and other premium kitchen appliances
- Primary service
- Appliance repair
Where
- Headquarters
- Houston, TX
- Service area
- Houston
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
- Workmanship warranty
- 2-year parts and labor warranty on completed repairs; the company returns at no charge if the same issue recurs within two years.
Credentials
- License number
- Not published
Editorial Review
Our Take on Uptown Appliance Repair
Uptown Appliance Repair earns its place with a 4.9 rating across more than 2,000 reviews and a 2-year parts and labor warranty that is longer than most. Technicians such as Oscar are praised by name for clear explanations. The trade-off is a $145 diagnostic fee and a premium-brand focus, so check the numbers on older, cheaper appliances.
Best forSub-Zero, Wolf, Thermador and other premium kitchen appliances
What We Like
- 4.9 Google rating from 2,126 reviews, read October 26, 2026
- 2-year parts and labor warranty on completed repairs
- $145 diagnostic fee waived when you proceed with the repair
- Services Sub-Zero, Wolf, Thermador, Miele, Viking, Bosch and other premium brands
- Commercial clients named on its site include DaVita, Landry's and Rice University
Things to Consider
- Mobile in-home service from an office suite in a shared building, with no public showroom
- $145 diagnostic fee applies up front and is only waived if you approve the repair
- Open Monday to Friday 8 am to 5 pm and Saturday 8 am to 11 am, closed Sunday
Customer Ratings
Google Reviews for Uptown Appliance Repair
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars96%
- 4 stars2%
- 3 stars0%
- 2 stars0%
- 1 star1%
iAbout this distribution
The distribution reflects the 2131 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Uptown Appliance Repair Made Our Top 6
It holds position 5 in 6 Best Appliance Repair Companies in Houston, TX (2026).
What They Do
Services Offered
Areas Served
Based in Houston, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Uptown Appliance Repair
Uptown Appliance Repair is a Memorial and Katy Freeway option for homeowners whose Sub-Zero stops cooling or whose Thermador oven misbehaves. The company keeps its Houston office at 9225 Katy Freeway, Suite 311, and sends technicians from there to River Oaks, Memorial, the Galleria, Tanglewood, Bellaire, West University Place, Meyerland, Katy, Sugar Land, The Woodlands and Clear Lake, among other areas.
The founder, Bobby, grew up helping his family sell appliances at the Traders Village market and left a law firm job after six months to return to appliance work. The company says it has served more than 4,000 homes and businesses, including DaVita dialysis centers, Landry's and Rice University, and describes 15 or more years of experience in premium appliance repair. It repairs refrigerators, freezers, ice makers, washers, dryers, ranges, ovens, cooktops and dishwashers. Brands include Sub-Zero, Wolf, Thermador, Miele, Viking, Bosch, Gaggenau, Dacor and KitchenAid. It also says it uses factory-certified or manufacturer parts rather than aftermarket substitutes.
Reviews give the work a human face. Kevin fixed a washing machine and explained the problem first, and Alberto handled a washer that would not drain. Oscar is named repeatedly, including for an ice maker repair and for knowing a customer's Thermador appliances. Uptown Appliance Repair holds 4.9 from 2,126 Google reviews, read October 26, 2026.
The price structure is simple. The diagnostic visit costs $145 and is waived if you approve the repair. Completed repairs carry a 2-year parts and labor warranty, and the company says it returns at no charge if the same issue recurs in that time. Hours are Monday to Friday 8 am to 5 pm and Saturday 8 am to 11 am, so a Sunday breakdown has to wait.
This suits owners of high-end kitchens who want a specialist and a long warranty. It suits budget buyers with a ten-year-old basic dishwasher less well, since the diagnostic fee and premium focus can outweigh a cheap fix. The office is a suite in a shared building, not a showroom, so expect service at your home. Before booking, ask whether the $145 is credited toward the repair, what the parts and labor warranty covers, and for a written quote before work. Texas has no state licence for appliance repair, so ask whether the company is registered as a Texas business (Texas Secretary of State or Comptroller lookup), carries general liability insurance, and does gas work only with a licensed plumber or gas fitter.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Emergency callout
- Available 24/7
- Workmanship warranty
- 2-year parts and labor warranty on completed repairs; the company returns at no charge if the same issue recurs within two years.
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Uptown Appliance Repair FAQs
Is Uptown Appliance Repair licensed in Houston?
Texas has no state licence for appliance repair, so there is no licence number to look up. Ask Uptown Appliance Repair whether it is registered as a Texas business (Texas Secretary of State or Comptroller lookup), carries general liability insurance, and does gas work only with a licensed plumber or gas fitter. The company's site describes factory-trained, screened technicians and genuine manufacturer parts but does not publish a registration or insurance number.
What are Uptown Appliance Repair's hours and do they offer same-day service in Houston?
The Houston office answers Monday to Friday 8 am to 5 pm and Saturday 8 am to 11 am, and is closed Sunday. Same-day emergency service is available on request, depending on technician availability in your area. The company says it responds within the hour during business hours, so calling (281) 758-9978 is the fastest way to get a window.
What warranty and diagnostic fee does Uptown Appliance Repair charge in Houston?
Completed repairs carry a 2-year parts and labor warranty, and the company says it returns at no charge if the same issue recurs in that time. The diagnostic visit costs $145 and is waived when you proceed with the repair, with a flat-price quote given before work starts. Service covers River Oaks, Memorial, the Galleria, Bellaire, West University Place, Katy, Sugar Land and The Woodlands. The site does not mention financing.
Is Uptown Appliance Repair licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Uptown Appliance Repair serve?
Houston. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Uptown Appliance Repair offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
2-year parts and labor warranty on completed repairs; the company returns at no charge if the same issue recurs within two years.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- October 28, 2026
- Sources checked
- Google Business Profile, Company website
- Could not verify
- License (none published), insurance, founding year
- Sponsorship status
- No commercial relationship






