Built To Last Roofing

Company Facts

Built To Last Roofing at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

271on Google

In business

10years

Rating and review count pulled from Google on September 18, 2026. Years counted from 2016.

What We Like

• 4.9 rating from 271 Google reviews as of September 18, 2026
• Insurance claim handling from inspection through adjuster communication
• Emergency tarping and same-day storm response advertised
• Wide material range including impact-resistant shingles, metal, tile, slate and flat systems
• Multi-family and HOA work alongside single-family roofing
• Trading since 2016 with a fixed Dallas office address

Things to Consider

• Sunday closed and Saturday hours end at 1 PM, so non-emergency scheduling is limited
• The listed service area stretches to Austin and San Antonio, so ask who supervises your job locally
• Claims of licensing, insurance and warranty coverage come from the company's own site and should be verified in writing

Google rating

4.9

Based on 271 Google reviews

Review data updated September 18, 2026

View on Google Maps →

Rating Distribution

• 5 stars97%
• 4 stars1%
• 3 stars0%
• 1 star1%

Roofing in Dallas is driven by weather more than anything else. Spring hail rolls across Collin and Dallas counties most years, summer heat cooks asphalt shingles until granules shed, and the occasional straight-line wind event peels ridge caps and lifts flashing. Most of the work a Dallas roofer does is therefore reactive, and much of it is paid for by an insurance carrier rather than out of pocket. That shapes how firms like this one operate.

Built To Last Roofing presents itself as a storm-response and insurance-claims specialist first. Its website describes emergency tarping to stop water getting in, a photo-documented inspection, then claim support that runs through to direct conversations with the adjuster. For a homeowner who has never filed a roof claim, that hand-holding is often the deciding factor. The company also states it does not upsell during that process, which is a claim rather than something a directory can verify, so treat it as the standard you hold them to rather than a guarantee.

The range of work goes wider than storm repair. Residential replacements are the core, and the material list covers asphalt shingles, standing seam and other metal systems, concrete and clay tile, slate, and flat or low-slope membranes including TPO. Impact-resistant shingles come up specifically, which matters in North Texas because many carriers offer a premium discount for a Class 4 rated product, and the payback can be reasonable in a hail corridor. Multi-family work is listed too, aimed at HOAs, townhome boards and apartment complexes where crews have to keep walkways clear and residents informed. Fencing rounds out the list, which makes sense given hail and wind tend to take out a fence at the same time as a roof.

The Google Business Profile shows a 4.9 rating from 271 reviews as of September 18, 2026. Reviews quoted on the company's own site repeatedly mention named staff attending inspections and explaining findings, tarping and nail clean-up, and help dealing with carriers. Published hours are 8 AM to 7 PM Monday to Friday and 9 AM to 1 PM on Saturday, with Sunday closed, though the site advertises 24/7 emergency availability, so after-hours contact is presumably by phone rather than at the office.

Who it suits: a Dallas or suburban homeowner with fresh hail or wind damage who wants documentation and claim handling as part of the package, or a property manager needing a multi-family roof replaced on a schedule. Who it may suit less well: someone who wants a small, cash-price repair with no insurance involvement at all, or an owner outside the listed service areas. The stated coverage runs across the Metroplex and down into Central Texas, which is broad, so ask which crew would actually be on your roof and how far the supervisor travels.

Before signing anything, ask for the workmanship warranty in writing and how long it runs, and ask separately about the manufacturer warranty, since the enhanced versions usually require a certified installer and specific accessory components. Ask whether the price is a firm scope or a contingency tied to what the carrier approves, and get the supplement process explained. Ask about the City of Dallas permit and who pulls it, about decking replacement rates per sheet if rotten boards turn up, and about ice and water shield at valleys and penetrations. Confirm general liability and workers' compensation coverage directly with the certificate holder. If the roof is tile or slate, ask specifically how many of those the crew completes in a year, because they are a different skill from a three-tab tear-off.

Compared with the wider Dallas market, Built To Last Roofing sits between the national storm-chasing outfits that appear after a hail event and the small owner-operator crews that work on referral alone. It has a fixed office address, a decade of trading behind it, a visible review record, and a material range most small crews do not carry. What it shares with many claim-focused contractors is that the value depends heavily on how well your particular claim is handled, so keep your own copies of every inspection photo and every piece of adjuster correspondence.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 18, 2026

Google review data updated

September 18, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship