Company Facts
Capital Plumbing & Heating at a Glance
The work
- Best for
- Homeowners who want a yearly inspection plan with a service guarantee
- Primary service
- Plumbing
Where
- Headquarters
- Edmonton, AB
- Service area
- Edmonton
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
- Workmanship warranty
- Capital Club members get a three-year service guarantee: if a problem recurs in that period, the company returns to fix it.
Editorial Review
Our Take on Capital Plumbing & Heating
Capital pairs a 4.8 across nearly 1,700 reviews with an owner who came up through the company and a Club plan that includes a three-year service guarantee. The best perks go to members, so weigh the plan before booking.
Best for: Homeowners who want a yearly inspection plan with a service guarantee
What We Like
- Edmonton company since 2001, owned by its former general manager
- Capital Club includes a three-year service guarantee
- Free estimates and financing
- A+ BBB rating; staff background checked, licensed and bonded
- Handles boilers, radiant heat and septic as well as plumbing
Things to Consider
- 24-hour emergency service is listed as a Club member benefit
- No licence numbers published
- Heating and plumbing only, with no electrical division
Google Reviews for Capital Plumbing & Heating
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 1699 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars90%
- 4 stars6%
- 3 stars1%
- 2 stars1%
- 1 star3%
iAbout this distribution
The distribution reflects the 1699 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Luci Strathern5.0We recently had to replace our furnace and hot water tank, the team at capital plumbing and heating did a phenomenal job! We also enjoyed how professional their team was. And how willing they were to let our son follow them around and ask questions. Overall, an excellent experience for the whole familySeptember 2026Google
- Leverage chiropractic5.0Ryan was prompt, friendly and professional. We will most definitely be calling him again for our future needs.September 2026Google
- Stacey Disotell5.0A huge thank you to Sergio for coming after hours and dealing with a sewer backup . Thank you to Ryan for taking my call after hours and confirming I am still a lifetime member with Capital and connecting me with Sergio. Professional and exceptional Service as always! Thanks Capital!September 2026Google
- Nathan Fraser5.0Great communication and service. Thank youSeptember 2026Google
- Amanda P5.0Dave is fantastic. We appreciate his knowledge and thoroughness - and willingness to patiently answer our many questions! Our boiler system is not for the faint of heart and we are happy to have Dave looking after it. He also did a great job installing our new AC unit this summer. Highly recommend.September 2026Google
- David Odegard5.0David did our annual inspection of the plumbing and heating in our home. He is an outstanding technician. He explained the pros and cons regarding the upgrades that were required and as a result we were very comfortable with our choices that had to be made.September 2026Google
Editorial Ranking
Why Capital Plumbing & Heating Made Our Top 10
It holds position 2 in 10 Best Plumbers in Edmonton, AB (2026).
Services Offered
- Emergency plumbing
- Drain cleaning
- Water heater repair
- Sewer line repair
- Leak detection
- Fixture installation
Specialties
- 24/7 emergency plumbing and HVAC for Capital Club members
- Plumbing inspection
- Water treatment
- Water heater setup and repair
- Leaking pipe repair
- Main water shut-off valve replacement
- Frozen pipe repair
- Water line repair
Areas Served
Based in Edmonton, AB.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Capital Plumbing & Heating
Capital Plumbing & Heating has been an Edmonton company since 2001, working from a shop at 14843 118 Avenue NW in the northwest. Wendy Ellis ran it as general manager for more than ten years before buying it in 2019, and the website says she did so to keep the staff together and keep serving the same customers. Google shows 1,699 reviews at a 4.8 average, read September 24, 2026.
The service list covers plumbing repair and inspection, drain cleaning, water treatment and softeners, water heater setup and repair, leaking and frozen pipe repair, water lines, sump pumps, sewer repair and septic work. Heating and cooling crews handle furnaces, boilers, radiant heat, garage heaters and air conditioning. Capital says its people are background checked, licensed, insured and bonded, and it holds an A+ rating with the BBB. Estimates are free and financing is available.
The Capital Club is the centre of the business model. Members get annual furnace service, a yearly plumbing and heating inspection, 24-hour emergency service and a three-year service guarantee that brings a technician back if the same problem returns. Google lists the office as open 24 hours. The company also funds three scholarships for local high school students in the Registered Apprenticeship Program.
Many reviewers are repeat customers. Deborah said Capital has been to her home six times in five years, and on the latest visit Ryan did a full safety inspection, replaced a furnace humidifier and swapped out worn washing machine hoses. Amanda trusts Dave with a boiler system she called not for the faint of heart. Muzna praised Carlos for explaining a hot water tank problem, and Susan, a Club member, said David replaced a sump pump that failed during heavy rain.
Capital suits a northwest or west Edmonton homeowner who wants a long-term company with yearly checkups and a written guarantee, especially for older homes with boilers. It suits less well someone who wants a one-off repair without joining a plan. Ask for the journeyperson certificate of the plumber sent and confirm who pulls the City of Edmonton permit.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- BBB A+ ratingBetter Business BureauReported
- Licensed, insured and bonded, per the companyReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.8/ 5
1699 customer reviews
TenBestFind
Editorially reviewed
Ranked #2 in Edmonton plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Financing
- Available
- Emergency callout
- Available 24/7
- Workmanship warranty
- Capital Club members get a three-year service guarantee: if a problem recurs in that period, the company returns to fix it.
Project Photos
Business-submitted, reviewed by our editors
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Capital Plumbing & Heating FAQs
Who owns Capital Plumbing & Heating?
Wendy Ellis, who was the company's general manager for more than ten years, bought Capital Plumbing & Heating in 2019. It was founded in Edmonton in 2001.
What is the Capital Club?
It is Capital's membership plan. It includes annual furnace service, a yearly plumbing and heating inspection, 24-hour emergency service and a three-year service guarantee.
Does Capital Plumbing give free estimates?
Yes. The website says Capital provides free estimates with upfront pricing, and financing is available.
Is Capital Plumbing & Heating licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Capital Plumbing & Heating serve?
Edmonton. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Capital Plumbing & Heating offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Capital Club members get a three-year service guarantee: if a problem recurs in that period, the company returns to fix it.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 24, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship