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City Home Comfort

HVAC Company in Toronto, Ontario. Serving Hamilton, Concord and surrounding areas.

4.7on Google · 742 reviews45 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure →

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards →

City Home Comfort has worked out of Kingston Road in Birch Cliff since 1981 and is still family owned and operated, with coverage across Toronto, York, Peel, Halton and Durham regions plus Hamilton. The company installs and repairs furnaces, boilers, heat pumps, ductless systems and central air, and also handles tank and tankless water heaters, indoor air quality equipment and oil-to-natural-gas conversions. It puts particular weight on dual fuel hybrid systems, which pair a heat pump with a gas furnace so the furnace only takes over in the coldest stretches, a setup that suits older Toronto homes weighing lower bills against giving up gas entirely. Reviewers single out sales rep Shawn for walking customers through equipment options without pressure, and several describe repeat business over the years. The company is TSSA certified, carries an Electrical Safety Authority contractor licence, belongs to HRAI and holds a Google Guaranteed badge, and offers financing, free estimates and 24/7 emergency repair.

  • Best for heat pump and hybrid system replacements with careful equipment advice
  • Family owned and serving the GTA since 1981
  • Rating is slightly lower than several others on this list

Company Facts

City Home Comfort at a Glance

By the numbers

Google rating
4.7out of 5
Customer reviews
742on Google
In business
45years

Rating and review count pulled from Google on September 16, 2026. Years counted from 1981.

The work

Best for
heat pump and hybrid system replacements with careful equipment advice
Primary service
HVAC

Where

Headquarters
Toronto, ON
Service area
7 cities
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Yes
Financing
Available
Workmanship warranty
The company offers parts and labour warranty options on qualifying systems. Ask which plan applies to your quote.

Editorial Review

Our Take on City Home Comfort

With 742 Google reviews at 4.7, read September 16, 2026, and more than four decades in business, City Home Comfort has a deep track record. The reviews credit its sales team with honest, detailed equipment advice, which matters for heat pump decisions. The rating is a touch lower than others here, and a few reviewers mention slow phone response, so allow some time to book.

Best for: heat pump and hybrid system replacements with careful equipment advice

What We Like

  • Family owned and serving the GTA since 1981
  • 4.7 rating from 742 Google reviews, read September 16, 2026
  • Wide brand choice including Lennox, Trane, Bosch, Viessmann and Mitsubishi
  • Experienced with dual fuel hybrid heat pumps and oil-to-gas conversions
  • Financing, free estimates and 24/7 emergency repair

Things to Consider

  • Rating is slightly lower than several others on this list
  • A few reviewers mention the office can take time to reach
  • Warranty coverage varies by system, so compare the options in writing

Google Reviews for City Home Comfort

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.7

Based on 742 Google reviews

Review data updated September 16, 2026

View on Google Maps →

Ranked#9of 10 hvac companies in Toronto, ONre-checked September 2026

Editorial Ranking

Why City Home Comfort Made Our Top 10

It holds position 9 in 10 Best HVAC Companies in Toronto, ON.

See the Full Toronto RankingPositions cannot be bought

Services Offered

Specialties

  • combi boiler systems
  • commercial boilers
  • hybrid heat pumps
  • virtual-first quoting process
  • Furnace installation and replacement
  • Heating system tune-up
  • Boiler installation and replacement
  • Combi boiler systems

Areas Served

Based in Toronto, ON.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards →

About City Home Comfort

Kingston Road through Birch Cliff is one of the older commercial strips on Toronto's east side, and City Home Comfort has an office there. The company describes itself as family owned and operated, says it has served the GTA since 1981, and lists coverage across Toronto plus York, Peel, Halton and Durham regions and Hamilton.

The service list is complete for a residential HVAC firm. It installs and repairs furnaces, boilers, heat pumps, ductless systems and central air. It does tank and tankless water heaters, indoor air quality equipment, system maintenance, commercial boiler service and oil-to-natural-gas conversions. It also highlights dual fuel hybrid heat pumps, which pair a heat pump with a gas furnace so the furnace takes over in the coldest weeks. For a lot of Toronto houses, that is the most practical route to lower heating bills without giving up gas completely.

The brand range is unusually wide, covering Lennox, Trane, Rheem, Bosch, Amana, Viessmann, Rinnai, Mitsubishi, Panasonic and GREE. That gives the company room to match equipment to the house instead of pushing one line.

The reviews focus heavily on the buying process. A sales rep named Shawn comes up again and again for walking customers through specs, options and trade-offs without pressure, and one reviewer called him a tech nerd in the best sense. People describe replacing furnaces, heat pumps and tankless water heaters, and one homeowner mentions the company helping arrange a gas meter setup. Several are repeat customers who say pricing was competitive and transparent. A few note that reaching the office can take a moment, but the service afterward is strong.

City Home Comfort offers financing, free estimates and 24/7 emergency repair, and the website says its technicians are licensed, bonded and insured, with TSSA registration. It mentions parts and labour warranty options on qualifying systems, so ask which plan applies to your quote.

Who it suits: homeowners weighing a heat pump, a hybrid system or a full equipment replacement who want clear advice and a broad brand choice. Who it suits less well: someone looking for a specialist in boilers or heritage homes, where a smaller firm may go deeper.

Before signing, compare the warranty options side by side, ask which rebates the recommended system qualifies for, and confirm the installation timeline.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards →

Credentials

  • TSSA registered, with TSSA-certified techniciansTechnical Standards and Safety AuthorityReported
  • Licensed, bonded and insuredReported
  • Electrical contractor licenceElectrical Safety Authority · 7017956Reported
  • HRAI Verified Member CompanyHeating, Refrigeration and Air Conditioning Institute of CanadaReported
  • Google GuaranteedGoogleReported
  • HVAC licence1985818 Ontario Inc.Reported
  • TSSA-certified techniciansReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards →

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.7/ 5

    742 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #9 in Toronto hvac, September 2026

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Inspection fee
Free estimate
Financing
Available
Emergency callout
Available 24/7
Workmanship warranty
The company offers parts and labour warranty options on qualifying systems. Ask which plan applies to your quote.

Local Market Pricing

What Toronto homeowners generally pay, independent of this company.

AC replacement, existing ductwork
$5,500–$9,500
Heat pump replacement
$7,500–$13,800
Furnace replacement
$3,500–$7,500
Repair call
$150–$600

How much does HVAC replacement cost? →

Project Photos

Business-submitted, reviewed by our editors

  • City Home ComfortCity Home Comfort
  • City Home ComfortCity Home Comfort
  • The Amaircare Airwash Whisper Central HEPA Air Cleaner is a rectangular, metallic unit with the brand name "Amaircare" displayed vertically on the side. It includes two circular air inlets or outlets on its surfaces and features various labels and stickers that provide information and specifications, similar to other advanced HEPA Air Cleaner models.The Amaircare Airwash Whisper Central HEPA Air Cleaner is a rectangular, metallic unit with the brand name "Amaircare" displayed vertically on the side. It includes two circular air inlets or outlets on its surfaces and features various labels and stickers that provide information and specifications, similar to other advanced HEPA Air Cleaner models.

Similar HVAC companies in Toronto

City Home Comfort FAQs

  • What is a dual fuel hybrid heat pump from City Home Comfort?

    A dual fuel system pairs an electric heat pump with a gas furnace. The heat pump handles most of the heating season, and the furnace takes over in the coldest weeks. City Home Comfort lists these systems among its main services.

  • Does City Home Comfort offer financing and free estimates?

    Yes to both. The company offers financing and free estimates, along with 24/7 emergency repair. It also mentions parts and labour warranty options on qualifying systems.

  • How long has City Home Comfort been in business?

    The company says it has served the Greater Toronto Area since 1981 and describes itself as family owned and operated.

  • Is City Home Comfort licensed and insured?

    We checked 0 of 7 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does City Home Comfort serve?

    Toronto, Hamilton, Concord, North York, Etobicoke, Scarborough, East York. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does City Home Comfort offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    The company offers parts and labour warranty options on qualifying systems. Ask which plan applies to your quote.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

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About This Business Profile

Last reviewed
September 2026
Profile last updated
September 18, 2026
Google review data updated
September 16, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Sponsorship status
No commercial relationship