Company Facts
Clarke Kent Plumbing at a Glance
The work
- Best for
- drain and sewer work in older central Austin homes, plus after-hours emergencies
- Primary service
- Plumbing
Where
- Headquarters
- Austin, TX
- Service area
- Austin
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Clarke Kent Plumbing
A long-running independent with a service list that goes further into commercial territory than most Austin plumbers bother with, which is what makes it worth a call for boiler and lift station work as well as a blocked main. The 4.5 from 613 Google reviews as of September 27, 2026 reflects a lot of jobs over a lot of years rather than a curated handful. Pricing is not published anywhere, so settle the call-out and diagnostic charges on the phone.
Best for: drain and sewer work in older central Austin homes, plus after-hours emergencies
What We Like
- Locally owned and trading since 1986, per its own website
- 4.5 rating from 613 Google reviews, read September 27, 2026
- Published hours of 24 hours a day, seven days a week, with a stated live answering service
- Deep drain and sewer capability including camera inspection, line locating and hydro-jetting
- Commercial work most residential plumbers skip, such as boilers and lift station pumps
- Financing available and two printed service coupons advertised
Things to Consider
- No rates, call-out fees or hourly pricing published, so ask on the phone
- Manufacturer training and factory certification are the company's own claims, not shown on an independent register
- South Austin base may mean longer drive times to far north or Hays County addresses
Google Reviews for Clarke Kent Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.5
Based on 613 Google reviews
Review data updated September 27, 2026
Rating Distribution
- 5 stars85%
- 4 stars2%
- 3 stars1%
- 2 stars2%
- 1 star10%
iAbout this distribution
The distribution reflects the 613 Google reviews available when this profile's review data was last refreshed on September 27, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Clarke Kent Plumbing Made Our Top 10
It holds position 8 in 10 Best Plumbers in Austin, TX.
Areas Served
Based in Austin, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Clarke Kent Plumbing
Plumbing in Austin splits fairly neatly into two sorts of problem. There is the house built before 1970 with cast iron or clay drain lines under a slab or a pier and beam crawlspace, where roots and bellies cause the same stoppage every spring. Then there is the commercial building with a boiler, a grease interceptor and a lift station, where the plumber needs to be gone before the lunch rush. Clarke Kent Plumbing puts itself forward for both, and the service list backs that up: drain and sewer clearing, camera inspections and line locating, hydro-jetting, sewer line repair and replacement, sewer pumps, odour detection, alongside water heaters, toilets, faucets, sinks, gas leaks and gas lines, and water conditioning and filtration.
The address sits on West Ben White Boulevard in 78704, which matters more than it might sound. From there a truck can reach Bouldin, Travis Heights, South Lamar, Zilker and the older streets off South Congress quickly, and get north or east on MoPac and I-35 without crossing the whole city. Those central neighbourhoods are exactly where the 1940s and 1950s housing stock lives, and where main line stoppages, failing cast iron and slab leaks turn up most often. The company's own testimonials lean that way too, including a customer describing repeat visits over a weekend to clear a main line in a 1950s house.
Hours published on the Google profile show the phones open 24 hours a day, every day of the week, and the site repeats the same emergency promise. The company says you will always reach a real person rather than a machine, which is the part worth testing when you call at two in the morning. One reviewer on the company's own site describes ringing four other plumbers one evening and this being the firm that turned up the next morning, a Saturday. Treat that as a customer's account rather than a guarantee, but it fits the pattern of a shop set up for after hours dispatch rather than one that simply forwards calls.
On the commercial side the range is unusual for a mid-sized local outfit. Boiler start-ups, water heater replacement at scale and lift station pump repair are all listed, and the company says manufacturers have trained and factory certified its technicians for some of that work, including commercial boilers and residential digital shower installs. That claim comes from the company, not from an independent register, so ask which manufacturers and for what equipment if the job hangs on it. Austin has plenty of plumbers who will happily replace a 50 gallon tank but far fewer who want to look at a boiler in a downtown building or a pump station at an apartment complex.
The Google Business Profile carried a 4.5 rating from 613 reviews when it was read on September 27, 2026. That is a healthy volume for an Austin plumber and a rating consistent with a company that has been at it a long time, with the spread of opinion you would expect at that scale rather than a suspiciously perfect score. Financing is offered through the website, and two printed coupons are advertised, ten dollars off invoices over ninety five and twenty off invoices over one fifty, both restricted to cash on delivery orders and one per visit. They must be mentioned when you book.
Before hiring, ask a few specific things. Get the after hours call-out charge in plain numbers, because weekend and overnight rates are where Austin plumbing bills diverge most. Ask whether a diagnostic fee is credited against the repair. For sewer work, ask whether a camera inspection is included or billed separately, and ask for the video and the locate marks afterwards, since that footage is what you will need if the line has to be replaced later. If the job involves a repipe, water heater relocation, gas line or sewer replacement, confirm who pulls the City of Austin permit and who arranges inspection, and check the state licence number for the responsible master plumber on the Texas State Board of Plumbing Examiners register. None of that is a slight on this firm; it is what any Austin homeowner should do.
Who it suits: owners of older central and south Austin homes with drain and sewer trouble, people who need someone overnight, and commercial property managers with boiler or pump equipment. Who it may not suit: anyone shopping purely on the lowest hourly rate, or a homeowner who wants a fixed online price before a technician looks at the job, since the profile does not publish rates. Compared with the national franchise brands operating in Austin, clarke kent plumbing reads as an independent, locally owned shop with decades in the same market, and compared with a one-truck operator it carries a broader commercial capability and a genuine dispatch desk. Between those two poles, clarke kent plumbing is the middle option, and for most sewer and emergency work that is the useful place to be.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.5/ 5
613 customer reviews
TenBestFind
Editorially reviewed
Ranked #8 in Austin plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Clarke Kent Plumbing FAQs
Is Clarke Kent Plumbing open 24 hours?
Published hours on its Google profile show open 24 hours, seven days a week, and the company advertises 24-hour emergency service on its own site. It also says a caller will always reach a real person rather than an answering machine. Overnight and weekend work usually carries a higher call-out rate in the Austin market, so ask what that charge is when you ring.
How is Clarke Kent Plumbing rated?
Its Google Business Profile showed 4.5 out of 5 from 613 reviews when read on September 27, 2026. That is a substantial review count for an Austin plumber, and the rating reflects a normal spread of feedback across many years of jobs rather than a small sample.
Where is the company based and what areas does it cover?
The shop is at 1408 W Ben White Blvd, Austin, TX 78704, and the company describes itself as serving the Austin area for both homeowners and businesses. That South Austin location puts Bouldin, Travis Heights, South Lamar, Zilker and the South Congress corridor close by, with MoPac and I-35 handy for runs further out. Confirm coverage if your address is well north of the river or outside Travis County.
Does it handle commercial plumbing as well as houses?
Yes. The company lists commercial boiler and water heater repairs and replacements, hydro-jetting, gas line repair and replacement, and lift station pump work, and it says its commercial plumbers focus on getting in and out quickly. That equipment range is narrower ground than most residential-only plumbers cover.
What should I ask before booking a sewer job?
Ask whether the camera inspection is included or billed separately, and request the footage and the locate marks. Ask if the diagnostic fee is credited against the repair, and for any line replacement, confirm who pulls the City of Austin permit and arranges inspection. It is also fair to ask for the licence number of the responsible master plumber, which you can check against the Texas State Board of Plumbing Examiners register.
Are there discounts or financing?
The website advertises financing and two printed coupons: ten dollars off an invoice over ninety five dollars, and twenty dollars off an invoice over one hundred and fifty. Both are limited to cash on delivery orders, one per visit, and must be mentioned when you schedule the work.
How long has clarke kent plumbing been in business?
Since 1986, according to its own website, and it describes itself as locally owned. That puts roughly four decades of work in the same city, which matters with Austin's older housing stock where a plumber may have seen the same street's drain problems before.
Is Clarke Kent Plumbing licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Clarke Kent Plumbing serve?
Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Clarke Kent Plumbing offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 27, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.