Company Facts
Environmental Plumbing at a Glance
The work
- Best for
- drain and sewer work in older Ottawa and west end homes
- Primary service
- Plumbing
Where
- Headquarters
- Ottawa, ON
- Service area
- 2 cities
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Environmental Plumbing
The service list here is one of the most detailed we have read for an Ottawa plumber, and the specificity is a good sign: naming polybutylene, lead and cast iron separately is the kind of thing a company does when it actually performs that work. A 4.8 average across 491 Google reviews is a meaningful sample. Get the call-out and after-hours pricing in plain terms up front, since the site leads with an emergency number and a booking discount rather than rates.
Best for: drain and sewer work in older Ottawa and west end homes
What We Like
- 4.8 from 491 reviews on its Google Business Profile as of September 27, 2026
- Dedicated drain capability including hydrojetting and tree root removal
- Lists polybutylene, lead and cast iron pipe replacement, relevant to older Ottawa housing
- Covers basement water risk with backwater valves, backup sump pumps and waterproofing
- Takes small work such as appliance and water line hookups alongside major replacements
- Company says it was founded by a plumber with over 35 years of local experience
Things to Consider
- No pricing, licence or insurance details published in the material reviewed, so confirm directly
- West end base means east end callers should check response times
- Site reads as residential throughout, with no described commercial contracting
Google Reviews for Environmental Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 491 Google reviews
Review data updated September 27, 2026
Rating Distribution
- 5 stars93%
- 4 stars1%
- 3 stars0%
- 2 stars1%
- 1 star4%
iAbout this distribution
The distribution reflects the 491 Google reviews available when this profile's review data was last refreshed on September 27, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Environmental Plumbing Made Our Top 8
It holds position 2 in Best Plumbers in Ottawa, ON.
Services Offered
Areas Served
Based in Ottawa, ON.
- Ottawa, ON · HQ
- Nepean, ON
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Environmental Plumbing
Two things stand out about the way this company presents itself. The first is the sheer breadth of the service menu, which covers installation, repair, replacement and drain work as four distinct streams rather than one generalist offering. The second is the emphasis on drains specifically, with hydrojetting, clogged main drains, tree root removal and emergency drain cleaning all treated as their own service lines. That combination matters in Ottawa, where a large share of plumbing calls start as drainage problems and end up being pipe problems.
On the installation side, the list runs through sump pumps including battery backup units, water heaters both tank and tankless, water lines, faucets, sinks, toilets, shower valves, outdoor hose bibs, backwater valves, shut-off valves and rough-ins for renovation work. Appliance hookups are listed separately, right down to coffee makers and ice makers, which tells you they will take small jobs and not only the big-ticket replacements. Repairs cover leak detection, frozen pipes, sewer repair, drain backups and water heater faults. Replacement work includes polybutylene and lead pipe, cast iron drain pipe and full sewer replacement.
That replacement list is worth pausing on if you live in an older Ottawa neighbourhood. Lead service lines are a live issue in parts of Centretown, the Glebe, Old Ottawa South and Hintonburg, and the city has its own lead pipe replacement programme that homeowners need to coordinate with on the private side of the property line. Cast iron drain stacks in wartime and pre-war homes corrode from the inside and eventually scale shut. Polybutylene shows up in houses built roughly from the late seventies into the mid nineties, which takes in a good chunk of Nepean and Kanata. A firm that lists all three by name is signalling it does the unglamorous repipe work, not just fixture swaps.
Winter shapes the trade here more than in most Canadian cities. Frozen pipe repair appears on the menu for good reason, since Ottawa regularly sits below minus twenty in January and any line running through an uninsulated crawl space or against an exterior wall is at risk. Spring brings the other half of the problem. Snowmelt and heavy rain load up storm and sanitary systems, and homeowners with finished basements in low-lying areas learn quickly why backwater valves and battery backup sump pumps exist. Environmental Plumbing lists both, plus foundation waterproofing, which is a natural adjacency for anyone already dealing with basement water.
The west end base at 500 Edgeworth Avenue puts the company close to Nepean, Barrhaven and Kanata, the areas its own site names first. If you are calling from Orleans or Cumberland, ask about travel and response time before assuming same-day availability. Drive times across Ottawa are long, and a firm anchored on the west side will generally get to Bells Corners faster than to the far east end.
Who it suits: homeowners who would rather deal with one company for a clogged kitchen sink this month and a sewer line next year, and anyone who wants the drain-camera-and-jetter capability that a smaller one-van operation may not carry. Who it suits less well: large commercial or multi-residential clients, since the site reads as residential throughout and does not describe commercial contracting.
Before you book, ask how the pricing works. Find out whether you are quoted flat rate per job or charged hourly, whether there is a diagnostic or call-out fee and whether it is credited against the repair, and what after-hours and weekend rates look like, since the site promotes an emergency line. For anything involving the sewer lateral, the water service or a backwater valve, ask who pulls the City of Ottawa permit and whether inspection and restoration are inside the quote. Ask for a camera recording of the drain before and after, particularly on root intrusion, because that is your evidence the blockage is actually cleared rather than punched through. And confirm the warranty terms in writing on parts as well as labour.
Against the Ottawa alternatives, environmental plumbing sits between the very small independent plumbers and the large franchise operations. The 4.8 rating from 491 reviews on the Google Business Profile, read on September 27, 2026, is a bigger sample than most local independents accumulate, and the linked Facebook, YouTube, Instagram and BBB profiles suggest a company that expects to be checked. Independents may quote lower on a simple fixture job. Franchises may have more trucks on the road at three in the morning. What environmental plumbing offers is drain equipment plus repipe experience under one roof, which is the combination older Ottawa housing tends to demand.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.8/ 5
491 customer reviews
TenBestFind
Editorially reviewed
Ranked #2 in Ottawa plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Environmental Plumbing FAQs
What areas around Ottawa does Environmental Plumbing cover?
Ottawa plus Nepean, Barrhaven, Kanata and communities toward Ontario West, according to its own site. The business address is on Edgeworth Avenue in the west end, so west and central calls are likely to be reached fastest. If you are in Orleans, Cumberland or the rural east, ask about response time when you book.
How is Environmental Plumbing rated?
Its Google Business Profile showed 4.8 out of 5 from 491 reviews when read on September 27, 2026. That is a large review count for a local plumbing company. The site also links to a Better Business Bureau listing and to Facebook, YouTube and Instagram profiles.
Do they handle emergencies?
Yes, the site promotes an emergency plumber line along with emergency drain cleaning, emergency leak repair and emergency sump pump repair. Published after-hours rates were not listed in the material reviewed, so ask what the call-out charge is and whether it differs on evenings, weekends and holidays before dispatch.
Can they clear tree roots from a main drain?
Yes, tree root removal from pipes and hydrojetting are both listed services. Root intrusion is common in older Ottawa neighbourhoods with mature silver maples and elms over clay or cast iron laterals. Ask for a camera inspection afterwards so you can see whether the line is genuinely clear or whether a section needs relining or replacement.
Do they do lead and polybutylene pipe replacement?
Both are named on the service list, along with cast iron drain pipe and full sewer replacement. Lead service lines appear in older central Ottawa homes and the city runs its own replacement programme for the public portion, so confirm how the private side coordinates with that. Polybutylene turns up in many houses built from the late seventies to the mid nineties.
What should I ask before booking?
Start with pricing structure: flat rate or hourly, whether a diagnostic fee applies and whether it is credited toward the repair. Then ask about permits and inspection for sewer, water service or backwater valve work, who handles restoration, and what the parts and labour warranty covers. The site mentions a discount for booking online, so ask how that is applied to your quote.
Will they install a backwater valve or backup sump pump?
Yes, backwater valve installation and battery backup sump pump installation are both on the list, as is foundation waterproofing. These matter in Ottawa during spring melt and summer downpours, particularly for finished basements. Ask whether your property qualifies for any City of Ottawa protective plumbing subsidy before the work goes ahead.
Is Environmental Plumbing licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Environmental Plumbing serve?
Ottawa, Nepean. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Environmental Plumbing offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 27, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.