Company Facts
Priority Roofing at a Glance
The work
- Best for
- Insurance claim help and roofs backed by a labor warranty
- Primary service
- Roofing
Where
- Headquarters
- Austin, TX
- Service area
- 4 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
- Workmanship warranty
- 5 to 20 year labor warranty and a no leak guarantee, as stated on the company site.
Credentials
- GAF Master Elite contractor
- GAF Master Elite contractor (reported by the company, not verified)
Editorial Review
Our Take on Priority Roofing
Priority Roofing has the highest review count in this ranking, 1,094 at 5.0, and detailed claims stories behind it. As a 30 location company it feels less personal than an owner run shop, so ask who will manage your crew.
Best forInsurance claim help and roofs backed by a labor warranty
What We Like
- 5.0 stars from 1,094 Google reviews, read October 5, 2026
- Says it is a GAF Master Elite and Owens Corning Preferred contractor
- Advertises a 5 to 20 year labor warranty and a no leak guarantee
- Site lists NRCA, UASRC and OSHA certifications
- Reviewers describe detailed help with insurance claims
Things to Consider
- It is a 30 location company, so ask who will supervise your crew
- The site's 24/7 number differs from the local number Google lists
- Weekend hours are closed, so urgent weekend leaks may go through the regional line
Customer Ratings
Google Reviews for Priority Roofing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars99%
- 4 stars0%
- 3 stars0%
- 1 star1%
iAbout this distribution
The distribution reflects the 1094 Google reviews available when this profile's review data was last refreshed on October 5, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Priority Roofing Made Our Top 10
It holds position 10 in 10 Best Roofing Companies in Austin, TX (2026).
What They Do
Services Offered
Specialties
- insurance claim handling
- storm and weather damage restoration
- Roof installation
- Residential roofing
- Commercial roofing
- Insurance claim assistance
- Storm damage restoration
Areas Served
Based in Austin, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Priority Roofing
Priority Roofing runs its Austin location from 12303 Technology Boulevard in the McNeil area of north Austin, and it belongs to a family owned company with more than 30 locations. Google shows 5.0 stars from 1,094 reviews for the Austin office, read October 5, 2026, the largest review count in this ranking. The company says it has more than nine years of service.
The company's pages say Priority is insured and bonded, a GAF Master Elite and Owens Corning Preferred contractor, and holds NRCA, UASRC and OSHA certifications. It advertises a 5 to 20 year labor warranty, a no leak guarantee, and membership in the Good Contractors List with a $10,000 guarantee on each job. It also offers emergency tarping and roof leak repair. The reviews are heavy on insurance claims. Tyler called Anthony Beltrez a lifesaver through a nine month claim, and Paula said Neil Simon negotiated with her insurer after she had been offered only a partial repair. Alicia praised Jeremiah and Paco for honest advice and for reviewing other roofing offers, and Karen said Jeremiah kept her updated through the installation.
Because Priority is a multi-state company, the website's 24/7 line is a regional number, (469) 615-8193, while Google lists (512) 884-1287 for the Austin office. Use the local number for scheduling, and ask who will supervise your crew. Google shows weekday hours of 9 AM to 5 PM with weekends closed.
Priority suits homeowners facing a disputed insurance claim and those who want a written labor warranty from a larger company. It suits less well anyone who prefers a single owner run shop. Before booking, ask for proof of insurance, the warranty terms in writing and the city of Austin permit, because Texas does not license roofers at the state level.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Inspection fee
- Free inspection
- Emergency callout
- Available 24/7
- Workmanship warranty
- 5 to 20 year labor warranty and a no leak guarantee, as stated on the company site.
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Priority Roofing FAQs
Is Priority Roofing licensed and insured in Austin?
Priority says it is insured and bonded, a GAF Master Elite and Owens Corning Preferred contractor, and holds NRCA, UASRC and OSHA certifications. Texas does not license roofers statewide, so ask for proof of insurance and the city of Austin permit.
Does Priority Roofing offer emergency roof repair in Austin?
The site lists emergency leak repair and tarping and shows a 24/7 line, (469) 615-8193, which is a regional number. Google lists the Austin office at (512) 884-1287 with weekday hours of 9 AM to 5 PM.
What warranty does Priority Roofing offer?
The site advertises a 5 to 20 year labor warranty and a no leak guarantee, plus manufacturer warranties. Ask which term applies to your roof and get it in writing.
Is Priority Roofing licensed and insured?
We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Priority Roofing serve?
Dallas, Houston, Austin, San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Priority Roofing offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
5 to 20 year labor warranty and a no leak guarantee, as stated on the company site.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Priority Roofing?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- October 5, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- GAF Master Elite contractor (reported only)
- Sponsorship status
- No commercial relationship