Company Facts
Reliance Superior Heating, Air Conditioning & Plumbing at a Glance
The work
- Best for
- Homeowners who want a national company's guarantees and protection plans
- Primary service
- HVAC
- Team size
- Over 2,700 across Canada
Where
- Headquarters
- Winnipeg, MB
- Service area
- Winnipeg
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
- Workmanship warranty
- 100% money-back guarantee on every piece of equipment installed, per the company. Protection plans available for heating, cooling and plumbing.
Editorial Review
Our Take on Reliance Superior Heating, Air Conditioning & Plumbing
Reliance brings national-scale guarantees and a nearly 6,000-review track record to Winnipeg, and install reviews are strong. The weak spot is communication through sales advisors, so get one named contact for the whole job.
Best for: Homeowners who want a national company's guarantees and protection plans
What We Like
- 5,936 Google reviews at a 4.7 average, the largest review base in Winnipeg HVAC
- Phone support 24 hours a day, 365 days a year
- 100% money-back guarantee on installed equipment
- Member of HRAI and the Better Business Bureau, per the company
- Heating, cooling, plumbing and electrical under one company
Things to Consider
- Some reviewers report slow communication from sales advisors
- Protection plans are part of the offer, so confirm whether a quote is a purchase, rental or plan
- The branch phone number on the website differs from the one on Google
Google Reviews for Reliance Superior Heating, Air Conditioning & Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.7
Based on 5936 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars88%
- 4 stars4%
- 3 stars1%
- 2 stars1%
- 1 star6%
iAbout this distribution
The distribution reflects the 5936 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Jan Ouellette5.0Timely response to yrly furnace maintenance, as before. 10/10. All goodSeptember 2026Google
- Mirella Pittarelli5.0Dustin was thorough with everything. Very happy with his work.September 2026Google
- Edwin Villota5.0Excellent Customer Service. Jose is knowledgeable in his work and easy to relate with and able to answer and explain all our queries. 👍September 2026Google
- Jared5.0These folks came by the day after I called, and installed everything in an hour. I asked them to come by at a particular time and they obliged. All and all quite professional. I could maybe have gotten it cheaper if I went with a handyman but I'd have waited all week.September 2026Google
- Tracy Smith5.0The technician was knowledgeable and friendly. Fixed my issue right away. Highly recommendSeptember 2026Google
- jasjeet purba5.0I had a great experience working with Jason. I purchased a reverse osmosis (RO) system, chlorine filter, and water softener through him. He was very knowledgeable, professional, and patient in explaining the different options and helping me choose the right system for my home. Jason answered all of my questions clearly and made the whole process easy and straightforward. I really appreciated his friendly approach and customer service. I would definitely recommend Jason to anyone looking for water filtration or water treatment equipment. Thanks, Jason, for the excellent service!September 2026Google
Editorial Ranking
Why Reliance Superior Heating, Air Conditioning & Plumbing Made Our Top 10
It holds position 6 in 10 Best HVAC Companies in Winnipeg, MB (2026).
Services Offered
Works in HVAC, Plumbing and Electrical.
Areas Served
Based in Winnipeg, MB.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Reliance Superior Heating, Air Conditioning & Plumbing
Reliance Superior Heating, Air Conditioning & Plumbing is the one national name in this ranking. It is the Winnipeg branch of Reliance Home Comfort, which says it has more than 60 years in the trade, over 2,700 team members and 28 branches across Canada. The local office is in Building E at 96 Terracon Place in the St. Boniface industrial area, and Google shows 5,936 reviews at a 4.7 average, read September 24, 2026.
The branch sells, installs and repairs furnaces, central air conditioners, heat pumps, boilers and water heaters, and it also covers plumbing, electrical work, water purification, indoor air quality, smart thermostats and EV chargers. Brands listed on the Reliance site include Carrier, Trane, Lennox, Goodman, Amana, Bosch, Viessmann, Rinnai and Mitsubishi. The company says it is a member of HRAI and the Better Business Bureau, and it was certified as a Great Place to Work in 2024.
Phone support runs 24 hours a day, 365 days a year, and Google lists the branch as open around the clock. Reliance backs each installation with a 100% money-back guarantee on installed equipment and sells heating, cooling and plumbing protection plans alongside regular tune-ups. The site does not list financing terms for the Winnipeg branch.
Most recent reviews are about installs. One customer said a furnace and AC job quoted at seven to eight hours was done in four. Another praised advisor Herbert for arranging an AC install quickly and following up afterward, and a third thanked sales rep Jenny and installers Jason and Don. The complaints are about coordination rather than workmanship: one two-star reviewer said their advisor, Martin, went quiet for days during a heat pump project, and another noted a scheduling mix-up that delayed a water heater start.
Reliance suits a homeowner who values a large company's guarantees, 24-hour phone line and protection plans, and who is comfortable dealing with an advisor rather than an owner. It suits less well someone who wants a single local contact from quote to cleanup. Ask whether the quote is a purchase or a rental or protection plan, get the name of the advisor who will manage the job, and confirm the installer's Manitoba gas fitter licence.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- HRAI memberHeating, Refrigeration and Air Conditioning Institute of CanadaReported
- Better Business Bureau memberBetter Business BureauReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.7/ 5
5936 customer reviews
TenBestFind
Editorially reviewed
Ranked #6 in Winnipeg hvac, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Emergency callout
- Available 24/7
- Workmanship warranty
- 100% money-back guarantee on every piece of equipment installed, per the company. Protection plans available for heating, cooling and plumbing.
Local Market Pricing
What Winnipeg homeowners generally pay, independent of this company.
- AC replacement, existing ductwork
- $5,500–$9,500
- Heat pump replacement
- $7,500–$13,800
- Furnace replacement
- $3,500–$7,500
- Repair call
- $150–$600
Project Photos
Business-submitted, reviewed by our editors
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Reliance Superior Heating, Air Conditioning & Plumbing FAQs
Is Reliance Superior in Winnipeg part of Reliance Home Comfort?
Yes. The Reliance Home Comfort website lists Reliance Superior Heating & Air Conditioning at 96 Terracon Place as its Winnipeg branch. The company says it is an HRAI and Better Business Bureau member with more than 60 years in business and 28 branches in Canada.
Does Reliance offer 24-hour service in Winnipeg?
Yes. Reliance says its phone support runs 24 hours a day, 365 days a year, and Google lists the Winnipeg branch as open 24 hours.
What guarantee does Reliance give on a new furnace or AC?
Reliance says it offers a 100% money-back guarantee on every piece of equipment it installs, and it sells protection plans for heating, cooling and plumbing. Ask whether your quote is a purchase or a plan before you sign.
Is Reliance Superior Heating, Air Conditioning & Plumbing licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Reliance Superior Heating, Air Conditioning & Plumbing serve?
Winnipeg. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Reliance Superior Heating, Air Conditioning & Plumbing offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
100% money-back guarantee on every piece of equipment installed, per the company. Protection plans available for heating, cooling and plumbing.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship