Company Facts
Reliant Plumbing - Austin at a Glance
The work
- Best for
- same-day leak repair and emergency plumbing calls
- Primary service
- Plumbing
Where
- Headquarters
- Austin, TX
- Service area
- Austin
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
Editorial Review
Our Take on Reliant Plumbing - Austin
The response-time detail in the reviews, a plumber on site within ninety minutes of a first call about an active leak, is the kind of specific claim that is easy to verify and hard to fake at scale. A decade of operation and a license number published up front give this one enough to check before you call, which is more than most listings offer.
Best for: same-day leak repair and emergency plumbing calls
What We Like
- 4.7 rating from 1,658 Google reviews, read September 18, 2026
- Trading since 2014, founded by Max Hicks, master plumber license RMP-42389 published
- Reviews describe a plumber on site within 90 minutes of a first call about an active leak
- 24-hour emergency plumbing plus a free, no-pressure estimate before work begins
- Active across Facebook, Instagram, YouTube and TikTok
Things to Consider
- Satisfaction guarantee terms are not spelled out, so get specifics in writing
- Financing options are not published on the site
- Operates across Austin, Dallas and San Antonio, so it is set up for volume dispatch rather than one familiar technician
Google Reviews for Reliant Plumbing - Austin
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.7
Based on 1658 Google reviews
Review data updated September 18, 2026
Editorial Ranking
Why Reliant Plumbing - Austin Made Our Top 10
It holds position 4 in 10 Best Plumbers in Austin, TX.
Services Offered
Areas Served
Based in Austin, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Reliant Plumbing - Austin
Reliant Plumbing has operated in Austin since 2014, when Max Hicks founded the company, and it now holds Texas master plumber license RMP-42389. The South Austin base on Menchaca Road puts it within easy reach of the city's central and southern neighborhoods, and the company also serves Dallas and San Antonio under the same brand.
Response speed is what the reviews keep coming back to. One customer discovered a leak behind a washer wall at 9am, called Reliant at 9:15, and had a plumber, Sam, along with an apprentice, on site by 10:45. Another reviewer, dealing with a failing tankless water heater after a recent move, credited a technician named Zach with diagnosing the problem and walking through the fix without any pressure to upsell. That pattern, naming individual technicians and describing the actual work done rather than generic praise, runs through the 1,658 reviews behind the 4.7 average, read on Google on September 18, 2026.
The company advertises 24-hour emergency plumbing, a free, no-pressure estimate before any work begins, and what it calls a 100% satisfaction guarantee, though the specific terms of that guarantee are not spelled out on the site. It maintains an active social presence across Facebook, Instagram, YouTube and TikTok, which is more channels than most local plumbers bother with and suggests a company investing in its public reputation beyond the Google listing itself.
Who this suits: anyone in Austin proper dealing with an active leak, a failed water heater or another problem that cannot wait for a scheduled slot, given the posted 24-hour availability and the reviews describing genuinely fast dispatch. Who might look elsewhere: someone wanting a small, single-technician outfit, since a company running emergency service across three Texas cities is set up for volume and dispatch efficiency rather than boutique attention from one familiar face.
Before booking, confirm the license number RMP-42389 against the Texas State Board of Plumbing Examiners, ask what the free estimate actually covers versus what gets added once work starts, and get the terms of the satisfaction guarantee in writing rather than relying on the phrase alone. Warranty length and financing options are not published, so ask about both directly on the call.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Master plumber licenseTexas · RMP-42389Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.7/ 5
1658 customer reviews
TenBestFind
Editorially reviewed
Ranked #4 in Austin plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
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Reliant Plumbing - Austin FAQs
Is Reliant Plumbing licensed in Texas?
Yes. The company publishes master plumber license RMP-42389 on its site. Confirm it against the Texas State Board of Plumbing Examiners before booking, as with any plumber.
Does Reliant Plumbing offer emergency service in Austin?
Yes, the company advertises 24-hour emergency plumbing, and reviewers describe genuinely fast dispatch, including a plumber on site within about 90 minutes of a first call about an active leak.
Does Reliant Plumbing offer free estimates?
Yes, the company advertises a free, no-pressure estimate before work begins. Financing options and the exact terms of its stated satisfaction guarantee are not published, so ask about both on the call.
Is Reliant Plumbing - Austin licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Reliant Plumbing - Austin serve?
Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Reliant Plumbing - Austin offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Reliant Plumbing - Austin?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 18, 2026
- Google review data updated
- September 18, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.