Company Facts
Texas Family Roofing at a Glance
The work
- Best for
- Seamless gutter installation or replacement alongside hail and storm roof work
- Primary service
- Roofing
- Team size
- 10 to 20 named team members on the website
Where
- Headquarters
- San Antonio, TX
- Service area
- San Antonio
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
- Workmanship warranty
- Lifetime material and workmanship warranty, as stated on the company's service area page. Warranty requests go through an online service request form, and submitting one does not automatically mean the issue is covered.
Credentials
- BBB A+ rating
- BBB A+ rating (reported by the company, not verified)
Editorial Review
Our Take on Texas Family Roofing
Texas Family Roofing is a strong pick when storm damage means both the roof and the gutters, and it explains the insurance process in writing. The 4.8 rating across 931 reviews is solid for this volume, but a recent complaint about office follow-up is worth raising when you ask who handles warranty calls.
Best forSeamless gutter installation or replacement alongside hail and storm roof work
What We Like
- Seamless gutter page describing custom colors, sizes and shapes mapped to each home
- Website lays out a step-by-step insurance claim process, with a representative meeting the adjuster at the home
- Google rating of 4.8 from 931 reviews, read November 10, 2026
- Emergency tarping and storm restoration, and Google lists the business as open 24 hours
- Financing through GoodLeap, free inspections and a stated lifetime material and workmanship warranty
Things to Consider
- A one-star review from two months ago describes a leak that returned after repair and unreturned calls to the office
- The website does not publish insurance policy details or contractor association membership, so ask for proof of general liability and workers' compensation coverage
- The lifetime warranty has no terms posted on the site, and the warranty page says submitting a request does not guarantee coverage
Customer Ratings
Google Reviews for Texas Family Roofing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars95%
- 4 stars0%
- 3 stars1%
- 2 stars0%
- 1 star3%
iAbout this distribution
The distribution reflects the 931 Google reviews available when this profile's review data was last refreshed on November 10, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Texas Family Roofing Made Our Top 10
It holds position 6 in 10 Best Roofing Companies in San Antonio, TX (2026).
What They Do
Services Offered
Areas Served
Based in San Antonio, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Texas Family Roofing
Texas Family Roofing handles hail and storm roof work in San Antonio, and its website also sells seamless gutters, so one visit can cover both. The site puts the insurance claim process front and center, with a claims FAQ and a written step-by-step process for working with your adjuster.
The company works from 3623 E Evans Rd, Suite 111, in the 78259 area on the north side, and lists a second San Antonio West office on West Loop 1604 South. The site calls it family-owned and operated, says it has served the San Antonio area for 17 years, and lists service areas that include Stone Oak, Alamo Heights, Olmos Park, Castle Hills, Shavano Park, Helotes, Boerne, Bulverde, New Braunfels, Schertz, Cibolo and Universal City. It also serves Austin.
The gutter page describes seamless gutters in customized colors, sizes and shapes chosen to blend with stucco, fascia and roof, and says the team inspects the house and maps out the gutter layout before installing, with downspouts included. Google also lists gutter service as a category for the business. The page does not publish materials, prices or a gutter-specific warranty, so ask for those in a written quote. On claims, the site says the company works for the homeowner and not the insurer, that you do not have to collect three estimates, and that a project manager can attend a re-inspection if an adjuster denies a claim. A reviewer who had a full replacement said Travis walked through the insurance process and helped resolve problems that came up. Another reviewer credited Travis Kelly with spotting attic venting issues that other bidders missed.
Beyond gutters and storm work, the site lists residential, commercial and multi-family roofing and emergency tarping. Financing runs through GoodLeap, and the site advertises a lifetime material and workmanship warranty and an A+ BBB rating. Free estimates and inspections are offered.
Reviews are not all glowing. A one-star review from two months ago describes a late repair crew, a leak that kept returning, and office calls that were not returned. Google shows 4.8 from 931 reviews, read November 10, 2026.
It suits homeowners with hail or wind damage who want gutters and roof handled together, with help on the claim. It suits less well anyone whose main worry is reaching a manager quickly after a repair, or who wants a gutter-only shop. Before booking, ask for a written scope that names gutter size, material and downspout count, what the lifetime warranty excludes, who answers warranty calls, and proof of general liability insurance and workers' compensation. Texas does not issue a state licence for gutter or roofing work, so do not expect a licence number. Ask how permits are handled with the City of San Antonio and check the BBB profile the site cites.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Financing
- Available
- Emergency callout
- Available 24/7
- Workmanship warranty
- Lifetime material and workmanship warranty, as stated on the company's service area page. Warranty requests go through an online service request form, and submitting one does not automatically mean the issue is covered.
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Texas Family Roofing FAQs
Is Texas Family Roofing licensed and insured in San Antonio?
Texas does not issue a state roofing license, so there is no license number to look up. Texas Family Roofing's website cites an A+ BBB rating but does not publish insurance details, so ask for proof of general liability insurance and workers' compensation before signing. Also ask how permits are handled with the City of San Antonio and whether the company holds Roofing Contractors Association of Texas membership.
Does Texas Family Roofing offer emergency roof tarping in San Antonio?
Yes, the company's website lists an emergency tarping service, and Google shows the business as open 24 hours every day. For a storm leak, call (210) 749-1313 and confirm how quickly a crew can come out. The site also offers free, no-obligation roof inspections after storms.
What warranty and financing does Texas Family Roofing offer?
The company advertises a lifetime material and workmanship warranty and financing through GoodLeap, which uses a soft credit check until funding. The warranty page says a service request does not automatically mean the issue is covered, so ask for the written warranty terms and exclusions. The company serves San Antonio and Austin, including Stone Oak, Alamo Heights, Boerne and New Braunfels.
Is Texas Family Roofing licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Texas Family Roofing serve?
San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Texas Family Roofing offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Lifetime material and workmanship warranty, as stated on the company's service area page. Warranty requests go through an online service request form, and submitting one does not automatically mean the issue is covered.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- November 11, 2026
- Google review data updated
- November 10, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- BBB A+ rating (reported only), insurance
- Sponsorship status
- No commercial relationship






