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About Town Lock & Key

Locksmith Company in Hamilton, Ontario.

About Town Lock & Key is a locksmith based in Hamilton, ON. Its listed services include emergency lockout, rekeying and lock installation. Its Member, The Association of Ontario Locksmiths (TAOL) is reported by the company and not yet verified, so check it with The Association of Ontario Locksmiths before work starts.

4.5on Google · 118 reviews32 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

About Town Lock & Key runs a brick storefront at 393 Cannon Street East, with a showroom of door hardware and two mobile units for lockouts. The family-owned company has worked in Hamilton and Stoney Creek since 1994, and its site lists lock installation, rekeying, transponder keys and fobs, padlocks, door closers, exit bars, safe combination changes and high security locks. It is also the area's Abloy dealer and handles motorcycle, boat and heavy equipment keys. Members of The Association of Ontario Locksmiths and ALOA. It holds 4.5 stars from 118 Google reviews, read 2026-10-28. The showroom is open weekdays from 10 AM to 4 PM and closed on weekends, so it suits planned work and weekday lockouts better than late-night calls.

  • Best for home, business and vehicle keys from a real storefront
  • Family-owned since 1994 with a showroom at 393 Cannon Street East
  • Showroom hours are Monday to Friday, 10 AM to 4 PM, with weekends closed

Company Facts

About Town Lock & Key at a Glance

By the numbers

Google rating
4.5out of 5
Customer reviews
118on Google
In business
32years

Rating and review count pulled from Google on October 28, 2026. Years counted from 1994.

The work

Best for
Home, business and vehicle keys from a real storefront
Primary service
Locksmith

Where

Headquarters
Hamilton, ON
Service area
Hamilton
Emergency service
Not advertised

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Credentials

Member, The Association of Ontario Locksmiths (TAOL)
Member, The Association of Ontario Locksmiths (TAOL) (reported by the company, not verified)

Editorial Review

Our Take on About Town Lock & Key

A genuine 30 year old family shop with a showroom on Cannon Street East, strongest on vehicle keys, hardware and rekeying. Weekday-only hours are the trade-off for anyone needing after-hours help.

Best forHome, business and vehicle keys from a real storefront

What We Like

  • Family-owned since 1994 with a showroom at 393 Cannon Street East
  • Hamilton area Abloy dealer carrying Assa Abloy high security hardware
  • Handles motorcycle, boat, RV, ATV and heavy equipment keys as well as cars
  • Two mobile units for lockouts at homes, businesses and vehicles
  • Member of The Association of Ontario Locksmiths and ALOA

Things to Consider

  • Showroom hours are Monday to Friday, 10 AM to 4 PM, with weekends closed
  • Lockout service is listed as five days a week, so no stated after-hours emergency line
  • A reviewer says the shop is busy and suggests calling back if nobody answers

Customer Ratings

Google Reviews for About Town Lock & Key

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.5

Based on 118 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars84%
  • 4 stars4%
  • 3 stars2%
  • 2 stars2%
  • 1 star8%
iAbout this distribution

The distribution reflects the 118 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • A. Ben Harsevoort5.0

    Excellent, professional service. Richard is great!

    September 2026Google
  • sumit nair5.0

    Richard is your guy! After multiple people turned me down because I had accidentally put the wrong key in my motorcycle, I honestly thought there was no hope left. Richard came through and managed to get the key out for me. He was definitely hard to get a hold of and it took some effort to get his time, but once he came, he was a lifesaver. He put in a lot of effort and got the job done when everyone else had said no. Really appreciate the work and would definitely recommend Richard if you’re in a similar situation!

    August 2026Google

View more Google reviews

Ranked#2of 5 locksmiths in Hamilton, ONre-checked October 2026

Editorial Ranking

Why About Town Lock & Key Made Our Top 5

It holds position 2 in 5 Best Locksmiths in Hamilton, ON (2026).

See the Full Hamilton RankingPositions cannot be bought

What They Do

Services Offered

Areas Served

Based in Hamilton, ON.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About About Town Lock & Key

About Town Lock & Key has worked out of a brick storefront at 393 Cannon Street East in Hamilton Centre since 1994. The family-owned company runs a showroom that stocks door hardware, padlocks and security accessories, plus two mobile units that handle lockouts for homes, businesses and vehicles across Hamilton, Stoney Creek and the wider Golden Horseshoe.

The work list on the company site is broad. It covers lock installation, rekeying and re-coding, keyless entry systems, door closers, exit bars, key-in-knob and lever locks, safe combination changes, and high security locks and doors. It is the Hamilton area's Abloy dealer and carries Assa Abloy products, and it also sells Unican combination locks. On the vehicle side it cuts and programs transponder keys and remote fobs, and handles motorcycle, boat, RV, ATV and heavy equipment keys. One customer said it repaired a motorcycle key another locksmith had botched and cut two new copies. Another credited it with classic car cylinders and keys nobody else would touch.

Richard is the technician reviewers name most often. One described him arriving with the parts in the company truck and finishing a car key job in about an hour, after offering two price options up front. The company belongs to The Association of Ontario Locksmiths, ALOA and the Canadian Federation of Independent Business.

About Town Lock & Key has 4.5 stars from 118 Google reviews, read 2026-10-28. The main fair concern is hours. The showroom runs Monday to Friday, 10 AM to 4 PM, and the site describes lockout service as available five days a week, so weekend and evening emergencies need another plan. One reviewer also notes the shop is busy and suggests calling back if nobody picks up.

It suits homeowners and small businesses wanting rekeying, hardware or vehicle keys from a shop with a street presence. It suits less well anyone who needs a locksmith on a Sunday night. Before booking, ask for the service call fee and a quote in advance, ask the technician for ID and look for a marked vehicle, confirm whether a lockout will be opened without damaging the lock, ask what warranty covers parts and labour, and check the locksmith's membership with The Association of Ontario Locksmiths.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Member, The Association of Ontario Locksmiths (TAOL)The Association of Ontario LocksmithsReported
  • Member, Associated Locksmiths of America (ALOA)Associated Locksmiths of AmericaReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.5/ 5

    118 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #2 in Hamilton locksmiths, October 2026

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • About Town Lock & KeyAbout Town Lock & Key
  • About Town Lock & KeyAbout Town Lock & Key
  • About Town Lock & KeyAbout Town Lock & Key
  • About Town Lock & KeyAbout Town Lock & Key
  • About Town Lock & KeyAbout Town Lock & Key

Compare

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About Town Lock & Key FAQs

  • Is About Town Lock & Key a licensed locksmith in Hamilton?

    The company says it is a member of The Association of Ontario Locksmiths, ALOA and the Canadian Federation of Independent Business, and it has operated since 1994. Its site does not publish a licence number, so ask the technician for ID and confirm the membership with the association before booking.

  • What are About Town Lock & Key's hours and do they do emergency lockouts?

    The showroom at 393 Cannon Street East is open Monday to Friday, 10 AM to 4 PM, and closed on weekends. The site says lockout service for homes, businesses and autos is available five days a week, and it does not advertise a 24 hour emergency line. Call 905-525-5564 for same-day availability.

  • Where does About Town Lock & Key work and what does it cover?

    It serves Hamilton, Stoney Creek and the wider Golden Horseshoe with two mobile units, and customers can also visit the showroom. Services listed include lock installation, rekeying, transponder keys and fobs, padlocks, door closers, exit bars, safe combination changes and high security locks. The site does not state a warranty or financing terms, so ask about warranty on parts and labour.

  • Is About Town Lock & Key licensed and insured?

    We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does About Town Lock & Key serve?

    Hamilton. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does About Town Lock & Key offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
October 31, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Member, The Association of Ontario Locksmiths (TAOL) (reported only), insurance
Sponsorship status
No commercial relationship
About Town Lock & Key4.5 on Google · Hamilton, ONVisit Website