Atlantis Plumbing video
Embedded on the company's website
Company Facts
Atlantis Plumbing at a Glance
The work
- Best for
- polybutylene repipes and sewer line work on older Atlanta homes
- Primary service
- Plumbing
Where
- Headquarters
- Atlanta, GA
- Service area
- 2 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Available
Editorial Review
Our Take on Atlantis Plumbing
The polybutylene and sewer focus is the interesting part here, because it is exactly the work that separates a genuine specialist from a general service plumber, and Atlanta has an enormous stock of houses that need it. A 4.9 average across 2,817 Google reviews is a lot of consistency to sustain. We would still ask for the camera footage and a written scope before committing to a trenchless job, as you should with any excavation contractor.
Best for: polybutylene repipes and sewer line work on older Atlanta homes
What We Like
- 4.9 rating from 2,817 Google reviews as read on September 4, 2026, an unusually deep review record
- Polybutylene replacement is a stated specialty, relevant to a large share of metro Atlanta housing
- Trading since 1963 per its own website, family owned and locally based
- Published hours are 24 hours a day, seven days a week, with the company saying live operators answer
- Trenchless sewer replacement offered as an alternative to open trenching across yards and driveways
- Handles residential, commercial and property management accounts
Things to Consider
- Licence, insurance, BBB rating and award claims come from the company's own site and should be verified directly
- Round the clock availability often means after-hours call-outs are priced above standard daytime rates
- A firm geared toward repipes and excavation may not be the cheapest choice for small fixture repairs
- Trenchless is not suitable for every line, so ask why a given method is proposed
Google Reviews for Atlantis Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 2822 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars94%
- 4 stars3%
- 3 stars1%
- 2 stars0%
- 1 star2%
iAbout this distribution
The distribution reflects the 2822 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Glenn Hendrix5.0We had same-day service from Atlantis (Tim Robinson). The job turned out to be much more complicated and time-consuming than anticipated because the toilet had been installed improperly by the builder, but Atlantis stuck with the flat fee they originally quoted us. I would use them again.September 2026Google
- Sarah Marek5.0John Henry is the best! We had our tankless water heater leak shortly after moving homes. Called Atlantis and they sent John Henry out. He’s very knowledgeable and super nice. Highly recommend.September 2026Google
- Tara Bargioni5.0I had a great experience with Atlanta Plumbing. I especially want to give a shout out to Bo and Allen. Bo came to the house to inspect the issue and was out the next day with Allen to fix the problem and get us back up and running with very little downtime. We have a 105 yr old house and unfortunately have to deal with some extensive issues at times - while this one came as a surprise, it completely made sense and what could have been a frustrating situation, actually felt stress free. Bo and Allen were prompt, professional, knowledgable and all around super nice guys. I felt very comfortable with them in my home and appreciated how polite they were and how much care they put into their work. When they left I felt confident in their work and very relieved that the issue had been properly taken care of. I would highly recommend Atlantis and will call them for any future issues.September 2026Google
- Austin Stewart5.0Bryan Haygood came out to my future home to address some concerns my home inspector brought up. After review, it was clear that there was no real work that needed to be done. He looked me in the eye and said, "You don't need me." He told me wanted to get the job but he couldn't just take my money. This company has some honest plumbing techs. I will use them when work actually needs to be done. Thank you again Bryan for taking the time!September 2026Google
- Deborah Sorgel5.0Brian Miller has once again saved me many dollars by offering guidance on things I can do on my own before I determine that I need a pro like him. As a landlord, this is critical to my business. I appreciated his guidance on preventative and cost- saving measures. He has won a loyal customer in me for the services I have received over the last couple of years.September 2026Google
- Michael Martin5.0Tim showed up promptly and got my drains up and running again.September 2026Google
Ranked#2of 10 plumbers in Atlanta, GAre-checked September 2026
Editorial Ranking
Why Atlantis Plumbing Made Our Top 10
It holds position 2 in 10 Best Plumbers in Atlanta, GA.
See the Full Atlanta RankingResearched by Dana Whitfield · positions cannot be bought
Services Offered
Specialties
- polybutylene pipe replacement
- sewer repair and replacement
- water line repair
- leak detection
- Drain and sewer jetting
- Sewer repair
- Sewer replacement
- Trenchless sewer repair and pipe replacement
Areas Served
Based in Atlanta, GA.
- Atlanta, GA · HQ
- Decatur, GA
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Atlantis Plumbing
Most plumbing companies in metro Atlanta build their day around fixtures and water heaters, then take sewer work when it comes. Atlantis Plumbing reads as the reverse. Its own site describes the firm as most often called on for water line repair and sewer problems, with polybutylene replacement singled out as a specialty that makes up over half its workload. That focus shapes what a homeowner should expect: crews that spend real time with excavation, trenchless equipment and leak detection gear, rather than a van stocked only for indoor service calls.
The range is still broad. Listed services run from whole house repipes and water service line replacement through sewer line repair, trenchless pipe replacement, drain and sewer cleaning, water heater repair and replacement across electric, natural gas and propane units, and the ordinary run of faucets, sinks, toilets, tubs, showers and garbage disposers. There is also emergency work for clogs and leaks, flooded basement cleanup and water extraction, plus septic repair. Commercial and property management accounts are part of the mix, which is consistent with the round the clock hours.
Polybutylene deserves a paragraph of its own in an Atlanta context. Huge swathes of housing built roughly between the late seventies and the mid nineties across Cobb, Gwinnett, Fulton and the northern suburbs were plumbed with polybutylene, and the failure pattern is familiar to anyone who has owned one of those homes: a pinhole that soaks a ceiling, then another six months later. Insurers and buyers ask about it. A company that does this work daily will usually be quicker at planning a repipe route through a slab or crawlspace home, and better at telling you honestly whether the whole system needs replacing or whether a targeted section will hold.
The underground side matters too. Atlanta's older neighbourhoods inside the perimeter have clay and cast iron sewer laterals with decades of root intrusion behind them, and mature oaks and water oaks are unforgiving on old joints. Trenchless replacement, which the company promotes, avoids tearing up a driveway or a landscaped yard, though it is not right for every line. A collapsed section, a badly bellied run or a lateral under a structure can still force open cut work. Ask which method is proposed and why, and ask to see the camera footage before you sign anything.
On evidence, the Google Business Profile carried a 4.9 rating from 2,817 reviews when read on September 4, 2026. That volume is unusual and suggests a long, steady flow of residential work rather than a handful of enthusiastic customers. The company also links to Yelp and Facebook review pages. Its site claims a BBB A plus rating, Angi Super Service Awards, licensed, insured and bonded status, and a hiring policy of only taking plumbers with ten or more years of experience and a valid Georgia licence. Those are the company's own claims, so verify the licence number and current insurance directly before major work.
Who is it a good fit for? Homeowners facing a repipe, a sewer replacement or an unexplained high water bill, and property managers who need someone reachable at two in the morning. Anyone who wants a single small tap washer changed may find that a firm geared toward excavation and repipes is not the cheapest option in town, and larger outfits with round the clock dispatch usually price after-hours calls above daytime rates. The site mentions upfront pricing, financing with approved credit, senior and military discounts, coupons and a free high water bill analysis, all worth asking about at the point of booking.
Before hiring, get the scope in writing, confirm who pulls the permit for a sewer or water service replacement and whether the city or county inspection is included, and ask what warranty covers both parts and labour, particularly on a repipe. For any underground job, clarify who restores the yard, driveway or sidewalk afterwards. Compared with the national franchises operating in metro Atlanta, atlantis plumbing presents itself as a locally owned alternative with a long trading history, and compared with a two-van independent it brings more equipment to bear on buried lines. Judging by the review depth alone, atlantis plumbing is a reasonable shortlist candidate for anything involving pipe below ground.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing licenceMP001787Reported
- Angi Certified ProReported
- BBB A+ RatingReported
- BBB Accredited BusinessReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
2822 customer reviews
Better Business Bureau
A+
Accredited since 2006
TenBestFind
Editorially reviewed
Ranked #2 in Atlanta plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Inspection fee
- Free high water bill analysis
- Financing
- Available
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
Project Videos
From the company's own channel and website. Loads only when you press play.
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5.0(28 Google reviews)24/7 emergency calls and root-damaged sewer lines in older Intown Atlanta homes · AtlantaRanked #8View profile →Fix & Flow Plumbing Co.
4.9(972 Google reviews)intown Atlanta homeowners needing sewer, water heater or bathroom remodel work from one contractor · AtlantaRanked #1View profile →Hotter Water Plumbing & Leak Detection
4.9(128 Google reviews)same-day water heater repair and replacement in south and east Atlanta · AtlantaRanked #4View profile →Plumbing Express - Atlanta Repipe Specialists
4.9(2220 Google reviews)whole-home repipes on Atlanta houses with polybutylene, failing copper or cast iron · AtlantaRanked #6View profile →Plumb Works Inc.
4.9(1917 Google reviews)established metro Atlanta homeowners needing sewer, water heater or drain work with a documented track record · AtlantaRanked #9View profile →
Atlantis Plumbing FAQs
Is Atlantis Plumbing actually available 24 hours?
Published hours on its Google profile list open 24 hours, seven days a week, and the company's own site advertises on-call service around the clock with live operators rather than a machine. Call (770) 505-8570 to confirm dispatch times for your area. As with most plumbers, expect emergency and overnight visits to be priced differently from a scheduled daytime appointment, so ask what the call-out charge is before the van is sent.
Do they replace polybutylene pipe?
Yes, and the company describes it as a specialty, saying on its website that polybutylene repair and replacement accounts for over half its business. That is relevant across metro Atlanta, where a great many homes built from the late 1970s into the early 1990s were plumbed with polybutylene. Ask whether a full repipe or a partial replacement is being recommended, how the routing will be run through your slab or crawlspace, and what the warranty covers on both parts and labour.
How is atlantis plumbing rated?
Its Google Business Profile showed 4.9 stars from 2,817 reviews when read on September 4, 2026. That is a large sample by plumbing standards. The company also links to review pages on Yelp and Facebook, and its site references a BBB A plus rating and Angi Super Service Awards, though those are claims made by the business rather than figures we verified.
What is trenchless sewer replacement and will it work on my line?
Trenchless replacement renews a sewer lateral without digging the full length of the trench, which spares driveways, lawns and parking areas. The company offers it in Atlanta. It is not universal, though. A fully collapsed pipe, a severe belly, or a line running under a structure can still require open excavation. A camera inspection should come first, and it is fair to ask to see the footage and hear why one method was chosen over the other.
What areas around Atlanta do they cover?
The company lists metro Atlanta and surrounding counties, naming Fulton, Bartow and Cobb among others on its service area page. The office address is on John Wesley Dobbs Avenue NE in the 30312 zip, just east of downtown. If you are toward the outer edge of the metro, confirm coverage and any travel time when you book.
Do they offer financing or discounts?
The website mentions financing available with approved credit, senior and military discounts, coupons, and a free high water bill analysis. Terms are not published in detail, so treat these as advertised offers to confirm at the point of booking. For a large job such as a sewer replacement or a whole house repipe, ask for the total in writing along with what happens if the scope changes once the ground is open.
Who is this company a good fit for?
Homeowners with buried problems: an unexplained spike in the water bill, a sewer backing up, a failing polybutylene system, or a water service line that needs replacing. Property managers who need someone contactable overnight also fit the profile, since commercial and multi-residence accounts are part of the stated workload. For a single small fixture swap, a general service plumber may quote lower.
Is Atlantis Plumbing licensed and insured?
We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Atlantis Plumbing serve?
Atlanta, Decatur. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Atlantis Plumbing offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, BBB, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.