Company Facts
Ben’s Plumbing & Drain Cleaning at a Glance
The work
- Best for
- round-the-clock drain and sewer work on older Seattle homes
- Primary service
- Plumbing
Where
- Headquarters
- Seattle, WA
- Service area
- Seattle
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Ben’s Plumbing & Drain Cleaning
The numbers here are hard to argue with: 4.9 from 461 reviews on the Google Business Profile as of September 27, 2026, plus a stated 1995 start date and a listed Washington contractor licence. The range is genuinely wide, from a snaked kitchen line to a trenchless lateral and a furnace, which is convenient if you dislike managing multiple trades. Just treat the round-the-clock hours as dispatch availability rather than a promise of a truck in twenty minutes, and confirm who pulls the side sewer permit.
Best for: round-the-clock drain and sewer work on older Seattle homes
What We Like
- 4.9 rating from 461 reviews on its Google Business Profile, read September 27, 2026
- Published hours of 24 hours a day, seven days a week, for emergency backups and burst lines
- Full drain and sewer capability including hydrojetting, camera inspection, locating, relining and trenchless replacement
- Handles shared side sewer repairs, a common and awkward issue in older Seattle neighbourhoods
- Heating and air work under the same roof, including furnaces and mini splits
- States a Washington State plumbing contractor licence and a 1995 start date on its own site
Things to Consider
- Service area reaches from Ballard out to Sammamish and Renton, so ask about realistic arrival windows
- A broad-service company with round-the-clock dispatch may not be the cheapest option for a small, non-urgent repair
- Pricing, call-out fees and warranty terms are not published, so get them confirmed in writing
- Licence, insurance and bonding claims come from the company's own website and are worth verifying through Washington L&I
Google Reviews for Ben’s Plumbing & Drain Cleaning
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 461 Google reviews
Review data updated September 27, 2026
Rating Distribution
- 5 stars98%
- 4 stars1%
- 3 stars0%
- 2 stars0%
- 1 star1%
iAbout this distribution
The distribution reflects the 461 Google reviews available when this profile's review data was last refreshed on September 27, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why Ben’s Plumbing & Drain Cleaning Made Our Top 10
It holds position 8 in 10 Best Plumbers in Seattle, WA.
Services Offered
Areas Served
Based in Seattle, WA.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Ben’s Plumbing & Drain Cleaning
Seattle's older neighbourhoods keep plumbers busy in ways newer cities do not. Houses in Ballard, Wallingford, Phinney Ridge and Beacon Hill often still run on clay or cast iron side sewers laid decades ago, and the maples and cedars that make those streets pleasant send roots straight into the joints. Add galvanised supply lines that have narrowed to the diameter of a pencil, basements that were finished long after the original plumbing went in, and the city's shared side sewer arrangements, where two or more properties drain through one line and the repair bill has to be sorted out between neighbours. That is the working environment here, and it shapes what a local company needs to be able to do.
The service list covers most of it. General plumbing repair and installation, faucets and fixtures, sink and bathtub work, toilet replacement, garbage disposals, remodel plumbing, leak detection, sump pumps and commercial plumbing sit on one side. Water heaters get their own section, including tankless, gas and electric repair and replacement. Drains take in cleaning and repair, hydrojetting, rooter service, snaking and emergency call-outs. Water line work runs from a single burst pipe through to PEX and copper repiping and new water main installation. Sewer services include video inspection, sewer locating, shared side sewer repairs, pipe relining and trenchless replacement. There is also an HVAC arm doing furnace repair, replacement and maintenance plus mini split installation, which explains the Ben's Plumbing, Heating and Air branding that appears on its Yelp and LinkedIn listings.
Anyone comparing quotes for bens plumbing drain cleaning work should know what the numbers say. The Google Business Profile carried a rating of 4.9 from 461 reviews when it was read on September 27, 2026. Four hundred plus reviews is a lot for a company operating out of one address on NW 53rd Street, and it suggests steady volume over years rather than a recent push. The company's own site says it has been in business since 1995 and gives a Washington State licence number, describing itself as licensed, insured and bonded as a plumbing contractor with the Department of Labor and Industries. Those are the company's claims, and they are the kind worth confirming through the L&I licence lookup before you sign anything, which takes about a minute.
Who it suits: a homeowner with a backed-up main at eleven at night, since published hours are 24 hours across all seven days; a household facing a failed lateral who wants camera footage and a locate before committing to excavation; anyone who would rather have the same company handle the furnace and the water heater instead of juggling two contractors. Landlords and small commercial premises get a mention too. Who it suits less: people after a single specialist trade at the lowest possible price. Broad-service companies with dispatch running around the clock carry overheads, and a one-van plumber can sometimes undercut them on a simple faucet swap. If your job is narrow, straightforward and can wait until Tuesday, get a second number.
On the practical side, the coverage map stretches well past the city line into Renton, Burien, Newcastle, Mercer Island, Bellevue, Kirkland, Redmond and Sammamish. That is a wide territory for one base, so ask about arrival windows rather than assuming a Ballard dispatch reaches Sammamish quickly at peak traffic. The site advertises upfront pricing and a coupon page, which is worth checking before you call. Ask whether there is a call-out or diagnostic fee and whether it gets credited against the repair, how after-hours rates differ from weekday rates, and who pulls the permit on sewer and water main work. Seattle Public Utilities requires side sewer permits and licensed side sewer contractors for that class of job, and you want the answer in writing.
For sewer jobs specifically, ask to see the camera footage yourself and get the depth and length of the run noted. Trenchless and relining can be a good outcome under a driveway or a mature garden, but they are not right for every pipe, particularly a badly collapsed or off-grade line, and an honest assessment will tell you when open-cut is the cheaper answer. Compared with the national franchises working Seattle, a long-established local operator like this one tends to be easier to get back for warranty follow-up, though you should still ask what the labour and parts warranty actually covers and for how long. Anyone weighing up bens plumbing drain cleaning against other quotes should put two or three written estimates side by side on any job running into four figures.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
461 customer reviews
TenBestFind
Editorially reviewed
Ranked #8 in Seattle plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Ben’s Plumbing & Drain Cleaning FAQs
Is Ben's Plumbing really open 24 hours?
Its published hours list 24 hours a day, Monday through Sunday, and the website states the same. In practice, round-the-clock hours for a plumbing company usually mean a phone is answered and a technician is dispatched, not that a van is always nearby. If you are calling at 2am about an overflowing main, ask directly what the arrival window looks like and what the after-hours rate is before the truck rolls.
How is Ben's Plumbing rated?
The Google Business Profile showed 4.9 out of 5 from 461 reviews when it was checked on September 27, 2026. That review count is high for a single-location plumber and points to sustained volume rather than a short burst of recent feedback. The company also links to a Yelp listing, which is worth a look for longer-form accounts of bigger jobs.
Do they handle sewer line replacement, or only drain clearing?
Both. Alongside drain cleaning, hydrojetting and rooter work, the service list includes sewer video inspection, sewer locating, pipe relining, trenchless sewer repair and shared side sewer repairs. For any Seattle sewer job, ask to see the camera footage, get the depth and run length noted, and confirm who is pulling the side sewer permit with Seattle Public Utilities.
Which areas does the company cover?
Its site lists Seattle neighbourhoods including Ballard, Capitol Hill, Queen Anne, Green Lake, Greenwood, Magnolia, Wallingford, University District, West Seattle, Beacon Hill, Rainier Valley and South Lake Union, plus Renton, Burien, Newcastle and a long list of Eastside areas such as Bellevue, Kirkland, Redmond, Mercer Island and Sammamish. The base address is on NW 53rd Street in Ballard, so travel time to the far Eastside is a fair thing to ask about.
What should I ask before booking bens plumbing drain cleaning work?
Start with whether there is a diagnostic or call-out fee and whether it comes off the repair cost. Then ask what the after-hours and weekend rates are, what the warranty covers on both labour and parts, and, for anything involving the main line or water service, who obtains the permit. The site mentions upfront pricing and a coupon page, so it is reasonable to ask for the quote in writing before work starts.
Do they do heating and air conditioning as well?
Yes. The company trades as Ben's Plumbing, Heating and Air on some of its listings, and the service list covers furnace repair, maintenance, installation and replacement, general HVAC repairs and mini split systems. That can be handy if you would rather not coordinate a separate contractor for the furnace and the water heater.
How long have they been in business?
The website says 1995, which would make it around three decades of trading, and elsewhere the site refers to more than 25 years serving the Puget Sound area. That figure comes from the company itself rather than an independent source. The Washington State licence number published on the site can be checked through the Department of Labor and Industries contractor lookup if you want the registration history confirmed.
Is Ben’s Plumbing & Drain Cleaning licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Ben’s Plumbing & Drain Cleaning serve?
Seattle. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Ben’s Plumbing & Drain Cleaning offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 27, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.