Company Facts
First Chicago Plumbing at a Glance
The work
- Best for
- north side homeowners and property managers needing sewer, water heater and flood control work
- Primary service
- Plumbing
Where
- Headquarters
- Chicago, IL
- Service area
- 2 cities
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on First Chicago Plumbing
A broad service list, a physical address on Elston, and 353 Google reviews averaging 4.8 add up to a solid, unflashy option for north side plumbing. We would treat the website's five-star claim as marketing enthusiasm rather than fact, since the Google number is the one that can be checked. The weekend hours and the sewer diagnostic capability are the practical reasons to call.
Best for: north side homeowners and property managers needing sewer, water heater and flood control work
What We Like
- 4.8 rating from 353 reviews on its Google Business Profile as of 4 September 2026
- Licence SBC198939 published openly on its own website
- Open every day, to 8pm on weekdays and 6pm at weekends
- Handles sewer camera inspection, rodding, hydro jetting and full main line replacement
- Manufacturer training cited for Rinnai and Navien tankless units
- Takes on contractor-on-record maintenance for apartment buildings and restaurants
Things to Consider
- The website claims a flawless five-star rating, which does not match the 4.8 shown on Google
- Emergency and after-hours availability outside published hours is not stated, so confirm when booking
- Advertised discounts and the monthly care plan are time-limited offers that may change
- Not set up as a design-build remodeller if you need full bathroom or kitchen renovation
Google Reviews for First Chicago Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 355 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars93%
- 4 stars2%
- 3 stars1%
- 2 stars1%
- 1 star3%
iAbout this distribution
The distribution reflects the 355 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Sister Anna Maria5.0Juan was the tech from First Chicago Plumbing who came to look at the issues I have with my toilet. He was very professional and gave me recommendations that could be done. He made calls and sent pictures so that the office will be able to give me an estimate on what I would like to done. KD has also been very helpful and because my credit card was accidentally charged, he will be refunding the processing fee and I will pay with Zelle.August 2026Google
- Lora Perlman5.0Wonderful and professional service, as usual!!!August 2026Google
- S. C.5.0The most trustworthy and reliable pluming company.August 2026Google
Editorial Ranking
Why First Chicago Plumbing Made Our Top 10
It holds position 5 in 10 Best Plumbers in Chicago, IL.
Services Offered
Areas Served
Based in Chicago, IL.
- Chicago, IL · HQ
- Lyons, IL
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About First Chicago Plumbing
An address on North Elston Avenue puts a plumber within easy reach of Irving Park, Albany Park, Avondale, North Center and the Kennedy corridor, which matters more than it sounds. Chicago plumbing is a neighbourhood business. The bungalow belts, the two-flats and the courtyard apartment buildings each have their own quirks, and a company that spends its days in those blocks learns where the clay tile transitions sit and which streets still have lead service lines feeding the meter. First Chicago Plumbing presents itself as a licensed, family-owned operation that has been at this for more than twenty years, with the owner named on the site as Eugene Petrov.
The range of work is wide enough to cover almost anything a homeowner runs into. Water heaters, both tank and tankless, are a core line, and the site notes factory training with Rinnai and Navien, the two brands most often specified for tankless retrofits here. Then there is the drain and sewer side: rodding, root removal, hydro jetting, camera inspection, spot repairs and full main line replacement. Pumps and flood control get their own section, covering sump pumps, ejector pumps, overhead sewer conversions and French drains. On the supply side the list includes frozen pipe work, pressure problems, water service replacement, lead pipe replacement and repiping. Gas line installation and leak detection round it out.
For a city where the average basement has taken on water at least once, the flood control and backup work deserves attention. A rodding call clears the immediate blockage. A camera run tells you whether the line is bellied, root-choked or crushed, and that distinction is the difference between a few hundred dollars and a dig in the front parkway with a city permit attached. Any Chicago plumber quoting a main line replacement should be talking to you about permits, restoration of the sidewalk or street cut, and how long the water will be off. Ask about it directly.
Commercial work sits alongside the residential side rather than as an afterthought. The website lists apartments and multi-unit buildings, restaurants, hotels, office buildings, healthcare facilities and sports venues, and describes the company acting as plumbing contractor on record for building maintenance. That suits property managers who want one number for recurring grease line, water heater and fixture work rather than a fresh contractor each time. It also means a busy commercial morning can compete with a domestic appointment, which is worth knowing when you book.
How they say they work: a technician comes out to look at the job at no charge, followed by an itemised estimate before anything starts. The site also advertises a $50 discount for first-time customers and a monthly care plan at $24.95 that bundles an annual inspection, discounted labour, priority scheduling and an extended warranty. Promotions come and go, so confirm what is current at booking. Treat the pricing claims as the company's own description of its process, and get the numbers in writing regardless of who you hire.
The review record is the strongest piece of independent evidence. First Chicago Plumbing held a 4.8 rating from 353 reviews on its Google Business Profile as of 4 September 2026, and it maintains listings on Yelp and the Better Business Bureau alongside a Facebook page. Note that the website's claim of a flawless five-star record does not match the Google figure, which is a 4.8. That is still a good number across a large sample, and a company with hundreds of reviews and no perfect score is generally the more believable of the two.
Who it suits: homeowners in the northwest and north side neighbourhoods who want a licensed outfit with a real shopfront, weekend availability and the equipment to do sewer diagnostics rather than just rod and leave. Landlords and small commercial operators who need a maintenance relationship. Anyone weighing a tankless conversion who wants an installer with manufacturer training behind them. It is less obviously the choice for a large bathroom or kitchen remodel where you want a design-build contractor coordinating tile, cabinetry and electrical, since the listed services are plumbing work rather than full renovation.
Before hiring, ask three practical things: whether the person arriving is a licensed plumber or an apprentice under supervision, how after-hours calls are billed once the published 8pm cutoff passes, and what warranty covers both parts and labour. In a market this crowded, the companies worth keeping are the ones that answer all three without hesitating.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing licenceSBC198939Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.8/ 5
355 customer reviews
TenBestFind
Editorially reviewed
Ranked #5 in Chicago plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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First Chicago Plumbing FAQs
What are First Chicago Plumbing's hours?
Published hours are 8am to 8pm Monday through Friday and 8am to 6pm on Saturday and Sunday. That weekend coverage is useful for a backed-up drain that surfaces on a Saturday morning. The listing does not state overnight emergency service, so if your problem is unfolding at 2am it is worth asking on the phone how calls outside those hours are handled and billed.
Is First Chicago Plumbing licensed?
The company publishes licence number SBC198939 on its website and describes itself as licensed and insured. Ask to see current licence and insurance documentation before work begins, particularly for a sewer or water service replacement where the city requires a permit and the work involves digging in the parkway or street.
How good are the reviews?
The Google Business Profile showed 4.8 stars from 353 reviews when read on 4 September 2026. That is a large sample for a single-city plumbing company. The business also maintains Yelp and Better Business Bureau listings, so you can cross-check the tone of feedback in more than one place.
Do they charge for an estimate?
The company's website says it will send a technician to assess the job at no charge and provide an itemised estimate before work starts. Practice can differ by job type and time of day, so confirm on the call that the visit is free for your specific problem, especially if diagnosis needs a sewer camera.
Can they replace a lead water service line?
Yes, lead pipe replacement and water service work are both listed among the residential services. Chicago has a large number of remaining lead service lines and a city replacement programme, so ask whether your address qualifies for any assistance, what permitting the job needs and how the sidewalk or street cut gets restored afterwards.
Do they work on apartment buildings and restaurants?
Commercial work is a stated part of the business, covering apartments and multi-unit buildings, restaurants, hotels, office buildings, healthcare facilities and sports venues. The website also describes the company acting as plumbing contractor on record for building maintenance, which suits property managers wanting a single ongoing relationship.
What discounts are available?
At the time of writing the website advertised $50 off for first-time customers plus a membership care plan at $24.95 a month covering an annual inspection, discounted labour, priority scheduling and an extended warranty. Seasonal promotions rotate, so mention any offer at booking and ask what is current.
Is First Chicago Plumbing licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does First Chicago Plumbing serve?
Chicago, Lyons. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does First Chicago Plumbing offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn First Chicago Plumbing?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.