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Francis Home Environment Heating and Air Conditioning

HVAC Company in Ottawa, Ontario. Serving Nepean and surrounding areas.

4.9on Google · 6891 reviews93 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure →

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards →

Francis Home Environment Heating and Air Conditioning has the largest review base of any HVAC company in this Ottawa ranking, with nearly 6,900 Google reviews at a 4.9-star average. Operating from Antares Drive, the company handles furnace, air conditioning, and broader heating and cooling work across the Ottawa area with 24-hour dispatch. The site notes the company's TSSA registration, the Ontario regulator that oversees gas-fired heating equipment work. A review base this large, sustained at a near-perfect rating, points to a company that has scaled its operation significantly while keeping quality consistent.

  • Best for homeowners who want the largest, most-reviewed hvac company in the ottawa market

Company Facts

Francis Home Environment Heating and Air Conditioning at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
6891on Google
In business
93years

Rating and review count pulled from Google on September 23, 2026. Years counted from 1933.

The work

Best for
Homeowners who want the largest, most-reviewed HVAC company in the Ottawa market
Primary service
HVAC

Where

Headquarters
Ottawa, ON
Service area
2 cities
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Yes
Financing
Not advertised

Editorial Review

Our Take on Francis Home Environment Heating and Air Conditioning

The sheer scale of Francis Home Environment's review base, nearly 6,900 at 4.9 stars, makes it one of the most thoroughly vetted options in Ottawa simply by volume of customer feedback. A safe default choice for most furnace or AC needs in the city.

Best for: Homeowners who want the largest, most-reviewed HVAC company in the Ottawa market

Google Reviews for Francis Home Environment Heating and Air Conditioning

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 6891 Google reviews

Review data updated September 23, 2026

View on Google Maps →

Rating Distribution

  • 5 stars94%
  • 4 stars4%
  • 3 stars0%
  • 2 stars0%
  • 1 star2%
iAbout this distribution

The distribution reflects the 6891 Google reviews available when this profile's review data was last refreshed on September 23, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards →

Recent Google Reviews

  • Darcy Dunn4.0Good experience. The sale rep was polite and not pushy at all, and the technician were very proficient. Everyone show up at the time they had committed, the site was left clean. I would definitely use them again.September 2026Google
  • Dianne Boucher5.0Todd A is punctual, very polite and a conscious worker. Todd A had been our technician for many years and I always request him to come and do our spring and fall maintenance . I recommend him highlySeptember 2026Google
  • Penny M5.0Eric was great. Very knowledgeable. He helped us install the ecobee app and answered all our questions about how it is used. Always excellent service and friendly staff at Francis Home Environment. Highly recommended!September 2026Google
  • Patrice Philie5.0Eric M. was fantastic and did a thorough job on my boiler.September 2026Google
  • Karen Martin5.0Courteous, professional, and efficient. Cleaned up all dust, etc. personable worker. Highly recommended. Shannon is the best!September 2026Google
  • M. G.5.0Friendly and knowledgeable technicians, timely appointments, excellent service all around .I wouldnt hesitate to recommend to friends and family. Have been a customer for over ten years. Todd was especially helpful today Second review this year: Nicole was especially pleasant and helpful in performing our every six month maintenance check You can always rely on Francis Home Environment Ten out of ten !!!September 2026Google

View more Google reviews →

Ranked#5of 10 hvac companies in Ottawa, ONre-checked September 2026

Editorial Ranking

Why Francis Home Environment Heating and Air Conditioning Made Our Top 10

It holds position 5 in 10 Best HVAC Companies in Ottawa, ON.

See the Full Ottawa RankingPositions cannot be bought

Areas Served

Based in Ottawa, ON.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards →

About Francis Home Environment Heating and Air Conditioning

Francis Home Environment Heating and Air Conditioning stands out immediately on review count: nearly 6,900 Google reviews, more than any other HVAC company in Ottawa on this list, at a 4.9-star average. The company runs out of an Antares Drive location and covers furnace repair and replacement, air conditioning work and broader home comfort services across the city, with round-the-clock dispatch for emergencies. The company references its TSSA registration on its site, the provincial technical safety authority that governs gas-fired furnace and heating equipment installation in Ontario. Sustaining a 4.9-star average at this scale of reviews is a genuine achievement and suggests a well-run, well-staffed operation.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards →

Credentials

  • TSSA Registered ContractorTechnical Standards and Safety AuthorityReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards →

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    6891 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #5 in Ottawa hvac, September 2026

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Emergency callout
Available 24/7

Local Market Pricing

What Ottawa homeowners generally pay, independent of this company.

AC replacement, existing ductwork
$5,500–$9,500
Heat pump replacement
$7,500–$13,800
Furnace replacement
$3,500–$7,500
Repair call
$150–$600

How much does HVAC replacement cost? →

Project Photos

Business-submitted, reviewed by our editors

  • Francis Home Environment Heating and Air ConditioningFrancis Home Environment Heating and Air Conditioning
  • Francis Home Environment Heating and Air ConditioningFrancis Home Environment Heating and Air Conditioning
  • Francis Home Environment Heating and Air ConditioningFrancis Home Environment Heating and Air Conditioning
  • Front view of a Francis HVAC condenser unit with a metallic grille design, shown isolated on a transparent background.Front view of a Francis HVAC condenser unit with a metallic grille design, shown isolated on a transparent background.
  • Francis technician standing by our famous green trucks in a residential neighbourhood.Francis technician standing by our famous green trucks in a residential neighbourhood.
  • A Francis heating technician inspecting internal wiring during a service check on a residential heating unit.A Francis heating technician inspecting internal wiring during a service check on a residential heating unit.
  • A Francis HVAC specialist wearing glasses and gloves uses a diagnostic tool to service an outdoor AC unit beside a brick wall.A Francis HVAC specialist wearing glasses and gloves uses a diagnostic tool to service an outdoor AC unit beside a brick wall.
  • Using two pipe wrenches, a Francis professional plumber services a pipe connection near a vertical flue or vent pipe.Using two pipe wrenches, a Francis professional plumber services a pipe connection near a vertical flue or vent pipe.
  • Francis service personnel inserting a diagnostic tool into a floor drain for a residential drain and sewer service check.Francis service personnel inserting a diagnostic tool into a floor drain for a residential drain and sewer service check.
  • Francis electrical technician examining wiring connections inside a circuit breaker panel for a residential service check.Francis electrical technician examining wiring connections inside a circuit breaker panel for a residential service check.

Similar HVAC companies in Ottawa

Francis Home Environment Heating and Air Conditioning FAQs

  • Is Francis Home Environment TSSA registered?

    Yes, Francis Home Environment Heating and Air Conditioning states its TSSA registration, the Ontario authority that governs gas-fired heating equipment work.

  • Is Francis Home Environment Heating and Air Conditioning licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Francis Home Environment Heating and Air Conditioning serve?

    Ottawa, Nepean. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Francis Home Environment Heating and Air Conditioning offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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About This Business Profile

Last reviewed
September 2026
Profile last updated
September 27, 2026
Google review data updated
September 23, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Sponsorship status
No commercial relationship