Integra Plumbing Co

Company Facts

Integra Plumbing Co at a Glance

By the numbers

Google rating

5.0out of 5

Customer reviews

149on Google

Rating and review count pulled from Google on September 27, 2026.

What We Like

• 5 rating from 149 reviews on its Google Business Profile, read September 27, 2026
• Published hours of 7 AM to 11 PM every day, including weekends
• States a Red Seal journeyman plumber and gas fitter with over 15 years of experience
• Offers a stated one year guarantee on labour and parts, with manufacturer warranty matching on water heaters
• Service area covers Saanich, Langford, Colwood, Oak Bay, Sooke, Metchosin and up to Duncan and Mill Bay
• Handles renovation rough-in as well as repairs, so one plumber can carry a bathroom project through

Things to Consider

• The claim that tanks are priced at half of competitors is the company's own and should be checked against a written quote
• No stated after-hours or emergency premium, so confirm rates for evening and weekend calls
• Presents as a small operation, so it is less suited to large commercial or multi-unit work
• Two different phone numbers appear across its listings and website, so use the one that connects first

Google rating

5.0

Based on 149 Google reviews

Review data updated September 27, 2026

View on Google Maps →

Rating Distribution

• 5 stars99%
• 4 stars1%

Hot water is where much of the work seems to sit. Integra Plumbing Co lists installation, repair and maintenance of tanks and tankless units as a core service, and claims its tanks are priced at roughly half what competitors charge. That claim is the company's own and worth testing with a written quote, but tank replacement is a sensible thing for a small shop to compete on, because the job is predictable, the parts are catalogue items, and margin varies enormously between operators. If you are replacing a 40 or 60 gallon electric tank in a Saanich or Langford house, ask what the quoted figure includes: the tank itself, disposal of the old unit, new expansion tank and drain pan if the code requires them, seismic strapping, and any permit.

Beyond water heaters, the service range covers the everyday residential list. Leaks, blocked drains, toilets and taps, low or uneven water pressure, plumbing inspections, and rough-in and finish work on kitchen and bathroom renovations. One published review describes a California drain installation, which is a yard drainage job rather than interior plumbing, so the scope appears to stretch a little past the usual fixture-and-fitting brief.

Victoria housing stock makes a difference to how these jobs go. Fairfield, James Bay and parts of Oak Bay are full of pre-war houses with galvanised supply lines, cast iron waste stacks and, in the older basements, plumbing that has been altered four or five times by different hands. Galvanised pipe furs up from the inside, which is why a homeowner notices weak pressure at the top floor shower long before anything actually leaks. A plumber looking at that honestly will talk about partial or full repiping in PEX or copper rather than chasing one section at a time. Newer builds in Colwood, Langford and the Westshore bring different problems: manifold systems, tankless units that need annual descaling given the local water, and warranty conditions that only hold if the servicing is documented.

The seven day, 7 AM to 11 PM schedule is the operational detail most worth noting. It suggests the owner takes calls outside office hours as a matter of course, which matters when a supply line lets go on a Sunday afternoon. What the profile does not state is whether after-hours calls carry a premium rate, and that is the first question to ask. Most trades in the region charge differently for evenings and statutory holidays, and a clear answer over the phone is a reasonable proxy for how the rest of the job will be priced.

On credentials, the company describes a Red Seal journeyman plumber and gas fitter, and over 15 years in the trade. In British Columbia, gas work requires a separate Technical Safety BC gas fitter licence, so it is fair to ask for the licence number before booking anything involving a gas water heater or a boiler. The same goes for insurance and WorkSafeBC coverage. Any established plumber will hand those over without hesitation.

Who does this suit? Homeowners and landlords in Greater Victoria who would rather deal with one plumber repeatedly than a rotating cast of technicians from a larger firm. The 5 rating from 149 reviews on the Google Business Profile, read on September 27, 2026, points to consistent work, and a review count that size does not accumulate by accident in a market as small as this one. Who it may not suit: anyone needing large commercial mechanical work, multi-unit strata retrofits, or a company with several trucks able to send two crews on the same morning. The service area listed reaches Sooke, Metchosin, Shawnigan Lake and Duncan, which is generous ground for a small operation, so travel time may affect scheduling for outlying calls.

Compared with the bigger Victoria plumbing and heating companies, Integra Plumbing Co trades scale for direct contact. The stated one year guarantee on labour and parts, with manufacturer warranty matching on water heaters, is in line with what a careful independent offers. Get it in writing on the invoice, along with the model number of anything installed, and keep it with your house records.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 27, 2026

Google review data updated

September 27, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship