Company Facts
Lifetime Plumbing at a Glance
The work
- Best for
- homeowners in west Houston and Katy who want an owner-operated plumber on site
- Primary service
- Plumbing
Where
- Headquarters
- Houston, TX
- Service area
- 2 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Available
Editorial Review
Our Take on Lifetime Plumbing
A flawless 5.0 across 105 Google reviews is rare enough to stop and look at, and the reviews themselves point at the same things: the owner shows up, communicates, and holds his quote. That is a good profile for straightforward residential repairs and sewer work in west Houston. The trade-off is capacity, so anyone needing several crews at once or a rock-bottom price on a large repipe should still gather comparison bids.
Best for: homeowners in west Houston and Katy who want an owner-operated plumber on site
What We Like
- 5.0 rating from 105 Google reviews as read on September 4, 2026
- Owner named repeatedly in reviews as the person doing the work
- Same-day assessment and next-day completion reported by several customers
- Sewer line replacement handled through city inspection to a first-visit pass
- 24/7 availability listed, with the site showing seven-day open hours
- Financing offered on larger jobs such as sewer or service line replacement
Things to Consider
- Small owner-operated crew, so scheduling depends on one calendar
- Site claims over 15 years in one place and over 20 in another, worth clarifying
- Pricing is not published beyond one customer-quoted figure for a faucet job
- Service area centres on Houston and Katy rather than the wider metro
Google Reviews for Lifetime Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 105 Google reviews
Review data updated September 4, 2026
Rating Distribution
- 5 stars98%
- 4 stars1%
- 1 star1%
iAbout this distribution
The distribution reflects the 105 Google reviews available when this profile's review data was last refreshed on September 4, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Services Offered
Specialties
- Residential plumbing
- 24/7 emergency service
- Clogged drain clearing
- Clogged pipe clearing
- Leak repair
- Sewer repair
- Sewer line replacement
- Drain repair
Areas Served
Based in Houston, TX.
- Houston, TX · HQ
- Katy, TX
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Lifetime Plumbing
Houston homes break in predictable ways, and most of what Lifetime Plumbing lists on its site maps onto those failures. Slab foundations shift on gumbo clay through the wet and dry cycles of a Gulf Coast year, and that movement finds the weak joints in a water line or a drain. Cast iron laid under mid-century houses in Sharpstown, Meyerland and the older parts of Katy corrodes from the inside until it bellies or collapses. Clay sewer laterals take root intrusion from live oaks. The company's service list, covering clogged drains, clogged pipes, leak repair, sewer repair, water service lines and water heaters, reads like a straight response to that housing stock rather than a generic menu.
What separates this from the larger Houston operators is scale. Reviews name Shawn Hampton, the owner, as the person on site, which means scheduling depends on one crew's calendar rather than a fleet. Several reviewers describe calling one day and having the job assessed the same day and finished the next. One account covers a backyard sewer line replaced inside a week, submitted for city inspection and passing on the first visit, which is worth noting because Houston permits sewer and water service replacements and the green tag is the part that trips up cheaper work. Another describes an estimate given from a photo and a description, then honoured even when the job proved more involved, with insulation wrapped on the new pipe at no extra charge.
The Google Business Profile showed a 5.0 rating across 105 reviews when it was read on September 4, 2026. Perfect scores get thinner as volume rises, so a hundred-plus reviews without a single complaint is a meaningful signal, though it says more about communication and conduct than about pricing. One reviewer was candid about that, quoting $650 to install two widespread bathroom faucets with the fixtures supplied by the homeowner, and said plainly that he had no other bids to compare against. Take that as one data point on one job, not a rate card.
Water heaters are a fair share of the work. Houston water carries enough mineral content that tank sediment builds faster than in softer-water cities, and anode rods give out early. The company works on conventional tanks and tankless units and handles replacements as well as repairs. If you are considering a switch to tankless in a house with an older gas line or an undersized flue, ask early whether the existing gas supply and venting will carry the unit, because that upgrade is often the real cost rather than the heater itself.
The 24/7 posture matters more here than in most markets. Hurricane season, hard freezes like the one that split pipes across the region in 2021, and the sheer number of homes with pressure regulators past their life all generate calls at bad hours. Before booking any after-hours visit, ask what the call-out fee is and whether it is credited against the repair, since that is the single most common source of billing surprise in the trade. Ask too whether the quote is flat rate or hourly plus materials.
Who it fits: homeowners in west Houston, the 77057 area and out toward Katy who want a named plumber on the job and are willing to work around a small company's schedule. Who it fits less well: property managers needing multiple simultaneous crews, new construction rough-ins at volume, or anyone hunting the lowest bid on a large repipe, where a bigger shop with buying power may quote lower. For a whole-house repipe in PEX or copper, get at least two written quotes and confirm what wall and ceiling repair is included, because that exclusion varies wildly between contractors.
Sensible questions before you hire lifetime plumbing or anyone else in this market: confirm the master licence number and check it against the Texas State Board of Plumbing Examiners, ask for a certificate of insurance naming the address, and get the warranty terms in writing separately for labour and parts. On sewer work, ask whether a camera inspection is included before and after, and who pulls the permit. Financing is offered, which can help on a sewer replacement running into five figures, but read the terms rather than the headline. On the whole, lifetime plumbing presents as a small owner-operated shop with a strong public record and a clear residential focus.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Licensed master plumberReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
5.0/ 5
105 customer reviews
Company Pricing & Estimates
What this company publishes about its own pricing.
- Financing
- Available
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
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Lifetime Plumbing FAQs
Does Lifetime Plumbing offer emergency service at night and on weekends?
Yes, the company advertises 24/7 emergency service and its site lists hours as Monday through Sunday, open 24 hours. Water heater failures are called out specifically as an after-hours job it takes. Before you book a late-night visit, ask what the call-out charge is and whether it comes off the repair total, since after-hours rates in Houston typically run above daytime pricing.
What areas does it cover?
Houston and Katy, Texas, according to its own website, with a listed address in the 77057 zip code on the west side of the city. That puts Galleria-area neighbourhoods, Sharpstown, Spring Branch and the western suburbs comfortably within reach. If you are further out, in Kingwood or Pearland for instance, call and confirm before scheduling.
How is lifetime plumbing rated?
Its Google Business Profile showed a 5.0 rating from 105 reviews when read on September 4, 2026. Reviewers consistently mention the owner, Shawn Hampton, arriving personally, keeping them updated, and finishing jobs on the promised schedule. It also maintains listings on Facebook and Yelp if you want to cross-check the feedback.
Is the company licensed and insured?
The company states on its website that it is fully licensed, insured and bonded, and describes itself as operating under a licensed master plumber. That is its own claim rather than something independently verified here. You can check any Texas plumber's licence status through the Texas State Board of Plumbing Examiners, and it is reasonable to ask for a certificate of insurance before work starts.
Can it replace a sewer line and handle the permit?
Sewer repair and replacement is listed among its services, and one published customer account describes a backyard sewer line replaced in under a week, submitted for city inspection and passing on the first visit. Houston requires permits and inspection for that work. Confirm in writing who pulls the permit, whether a camera inspection is done before and after, and how the yard will be restored.
Does it work on tankless water heaters?
Yes, the website says the team handles both traditional tank and tankless units, including repair and full replacement. If you are converting from a tank to tankless, ask whether your existing gas line size and venting will support the new unit, because those upgrades often cost more than the heater and are the usual reason a conversion quote comes in higher than expected.
What does it cost?
No price list is published. One reviewer stated he paid $650 to have two widespread bathroom faucets installed with fixtures he supplied himself, and noted he had not collected other bids. Treat that as a single example rather than a rate. Financing options are advertised, which is relevant for larger work like a sewer or water service line replacement.
Is Lifetime Plumbing licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Lifetime Plumbing serve?
Houston, Katy. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Lifetime Plumbing offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Profile last updated
- September 18, 2026
- Google review data updated
- September 4, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship