Company Facts
Maids on a Mission at a Glance
The work
- Best for
- Recurring clients who want the same cleaner every visit
- Primary service
- Cleaning
Where
- Headquarters
- San Antonio, TX
- Service area
- San Antonio
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
- Workmanship warranty
- 24-hour guarantee: report anything missed within 24 hours and they make it right.
Credentials
- Licensed and bonded company
- Licensed and bonded company (reported by the company, not verified)
Editorial Review
Our Take on Maids on a Mission
The review count and the one-cleaner model are the draw here, along with W-2 staff and real start times. Ask how long your visit is booked for, because the time cap is the complaint that comes up most.
Best forRecurring clients who want the same cleaner every visit
What We Like
- Family-run, woman-owned and veteran-operated by Tammy and Morris McRae
- Cleaners are background-checked W-2 employees, per the company
- Usually one regular cleaner per home, with an exact start time
- 24-hour guarantee on missed items
- 4.9 stars from 791 Google reviews, the largest count on this list
Things to Consider
- Visits run on a set time budget, which one reviewer found short for a five-bedroom home
- Cancelling within 48 hours can cost up to 50 percent of the cleaning
- Does not wash windows or walls or clean pet messes
Customer Ratings
Google Reviews for Maids on a Mission
Customer ratings shown here come from Google. They are separate from our editorial review above.
Editorial Ranking
Why Maids on a Mission Made Our Top 5
It holds position 3 in 5 Best House Cleaning Services in San Antonio, TX (2026).
Areas Served
Based in San Antonio, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Maids on a Mission
Maids on a Mission has been cleaning San Antonio homes for more than a decade from an office at 10864 Gulfdale Street on the north side. It describes itself as family run, woman owned and veteran operated. Tammy McRae brings more than 20 years of management work in the legal field and now leads the team. Her husband, Morris McRae, is a U.S. Air Force veteran who also worked as an engineer and as a high school history teacher.
The services are recurring maid service on a weekly, biweekly or monthly schedule, one-time deep cleaning, move-in and move-out cleaning for empty homes, and a disinfecting service. Recurring plans always start with a deep clean. The company generally sends one cleaner to a home and tries to keep the same person each visit, with a substitute when your regular cleaner is out. It brings its own equipment and green products, and it does not wash windows or walls or clean up pet messes.
On staffing, the site says its cleaners are trained, background-checked W-2 employees, and the about page mentions a living wage, medical benefits and a retirement plan. The FAQ calls the company licensed and bonded. You get an exact start time instead of a broad arrival window, and a 24-hour guarantee covers anything missed. Cancelling within 48 hours of the appointment can cost up to 50 percent of the cleaning. Maids on a Mission is also a Cleaning for a Reason partner and offers free cleanings for families going through cancer treatment.
The rating is 4.9 from 791 Google reviews, read November 12, 2026, the largest review count on this list. Customers name Kathy, Erica, Shelby, Taylor and Jay again and again, and many have kept the same cleaner for months. The critical reviews mostly say quality depends on which cleaner you get, and one June 2026 reviewer was surprised by a fixed time limit of 2 hours and 45 minutes for a five-bedroom house.
This company suits households that want one familiar cleaner on a recurring schedule and value a fixed start time. It suits less well people who want a big crew to blitz a large house in one visit. Before booking, ask how many hours your plan includes, who your regular cleaner will be, and for proof of bonding and insurance, since Texas does not license house cleaners.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Workmanship warranty
- 24-hour guarantee: report anything missed within 24 hours and they make it right.
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Maids on a Mission FAQs
Are Maids on a Mission cleaners employees?
Yes. Maids on a Mission says its cleaners are trained, background-checked W-2 employees, and its FAQ describes the company as licensed and bonded. Texas has no state licence for house cleaners, so ask for the bond and insurance certificate before your first visit.
What are Maids on a Mission's hours?
The office at 10864 Gulfdale St is open Monday to Friday, 8 am to 5 pm, and closed on weekends. Call (210) 988-0288 for a quote. Each cleaning gets an exact start time rather than an arrival window.
What is Maids on a Mission's cancellation policy?
Call as soon as you can. The company asks for 48 hours notice to cancel or reschedule, and you may be charged up to 50 percent of the cleaning if you cancel inside that window.
Is Maids on a Mission licensed and insured?
We checked 0 of 3 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Maids on a Mission serve?
San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Maids on a Mission offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
24-hour guarantee: report anything missed within 24 hours and they make it right.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- November 2026
- Profile last updated
- November 12, 2026
- Google review data updated
- November 12, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- Licensed and bonded company (reported only), insurance, founding year
- Sponsorship status
- No commercial relationship






