Company Facts
Molly Maid of San Antonio at a Glance
The work
- Best for
- Busy households that want a recurring team on a fixed route
- Primary service
- Cleaning
Where
- Headquarters
- San Antonio, TX
- Service area
- San Antonio
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
- Workmanship warranty
- Neighborly Done Right Promise: contact the office by the next business day and they return to fix it at no extra cost.
Credentials
- Insured and background-checked cleaners
- Insured and background-checked cleaners (reported by the company, not verified)
Editorial Review
Our Take on Molly Maid of San Antonio
A franchise office that behaves like a local business: named teams, branded cars and a steady stream of fresh reviews. The promise to fix problems by the next business day is a real plus. Watch the arrival window on your first visit, since late arrivals are the most common complaint.
Best forBusy households that want a recurring team on a fixed route
What We Like
- Two and three person teams arrive in branded Molly Maid cars
- Weekly cleaning from $115 for homes up to 1,500 sq ft, per the local pricing page
- Cleaners are trained, insured and background checked, per the office
- Neighborly Done Right Promise: report a problem by the next business day for a free fix
- 678 Google reviews, many naming specific teams such as Darlene and Magda
Things to Consider
- Final price comes only after an in-home estimate
- A few 2026 reviews describe a late arrival and calls going to voicemail
- Google lists long phone hours, but cleaning visits run on the office's daytime schedule
Customer Ratings
Google Reviews for Molly Maid of San Antonio
Customer ratings shown here come from Google. They are separate from our editorial review above.
Editorial Ranking
Why Molly Maid of San Antonio Made Our Top 5
It holds position 2 in 5 Best House Cleaning Services in San Antonio, TX (2026).
Areas Served
Based in San Antonio, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Molly Maid of San Antonio
Molly Maid of San Antonio is the northwest San Antonio office of Molly Maid, a franchise brand owned by Neighborly. The location is independently owned, and its team works out of Suite 115 at 8131 I-10 on the northwest side. You will see the navy Molly Maid cars with the pink ribbon on driveways across the north side, and customers in reviews often name their crew by team or route number, such as Team 4 or Route 9.
The local site lists recurring weekly and every-two-weeks cleaning, one-time and occasional cleaning, apartment and condo cleaning, move-in and move-out cleaning and light commercial work. Its pricing page puts weekly cleaning for a home up to 1,500 square feet with three bedrooms and one and a half baths at $115 and up, and it says the final price comes after an in-home estimate. Price depends on how often you book, how many people and pets live there, floor types and how much decor needs dusting.
The office says its professionals are trained, insured and background checked, and that the work is backed by the Neighborly Done Right Promise. If something is not right, you contact them by the next business day and they come back at no charge.
The rating is 4.6 from 678 Google reviews, read November 12, 2026. Recent reviewers single out Darlene and Magda, Gelymar and Yerlis, Lillian and Mia, and Ruby and Valerie by name. A few complaints are worth knowing about: in July 2026 one customer waited past the arrival window with no call, and another said calls about a refund kept going to voicemail.
Molly Maid suits families who want the same small team on a set schedule and like the backing of a national brand. People who want a single cleaner or a firm price without an estimate may find it a less natural fit. Before booking, ask whether you will keep the same team each visit, how the arrival window works, and for proof of insurance and bonding. Texas has no state licence for maid services, so those documents are the check that matters.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Workmanship warranty
- Neighborly Done Right Promise: contact the office by the next business day and they return to fix it at no extra cost.
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Molly Maid of San Antonio FAQs
Are Molly Maid of San Antonio cleaners insured and background checked?
Yes, according to the local office. Its site says the cleaning professionals are trained, insured and background checked. There is no Texas licence for house cleaners, so ask the office for a copy of its insurance certificate if you want it on file.
How much does Molly Maid charge in San Antonio?
The location's pricing page lists weekly cleaning for a home up to 1,500 square feet, three bedrooms and one and a half baths, starting at $115. Your actual price depends on frequency, pets, floor types and clutter, and the office sets it after an in-home estimate.
What happens if Molly Maid misses something?
The Neighborly Done Right Promise covers it. Contact the office by the next business day after your cleaning and the team will come back to fix the problem at no extra cost.
Is Molly Maid of San Antonio licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Molly Maid of San Antonio serve?
San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Molly Maid of San Antonio offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Neighborly Done Right Promise: contact the office by the next business day and they return to fix it at no extra cost.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- November 2026
- Profile last updated
- November 12, 2026
- Google review data updated
- November 12, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- Insured and background-checked cleaners (reported only), founding year
- Sponsorship status
- No commercial relationship