Company Facts
The White Glove Maid Service at a Glance
The work
- Best for
- Households that want one long-serving maid on a steady schedule
- Primary service
- Cleaning
Where
- Headquarters
- San Antonio, TX
- Service area
- San Antonio
- Emergency service
- Not advertised
Money and guarantees
- Free estimates
- Yes
- Financing
- Not advertised
- Workmanship warranty
- Inspect the work before the maid leaves; report any concern within 24 hours and the company returns to correct it.
Credentials
- BBB A+ rating
- BBB A+ rating (reported by the company, not verified)
Editorial Review
Our Take on The White Glove Maid Service
Forty-plus years, an A+ BBB rating and an all-employee staff make White Glove the safest pick on paper for San Antonio. Reviews show long relationships with individual maids. The cancellation fees are strict, so read them before you book.
Best forHouseholds that want one long-serving maid on a steady schedule
What We Like
- Founded in 1983 by Mike and Heidi Baird and still family owned
- All maids are direct employees, never contract labor
- Background checks, up to three references and a 10-step hiring process
- A+ rating with the Better Business Bureau
- Many customers keep the same maid for years, per reviews
Things to Consider
- $50 fee for cancelling with less than 24 hours notice and $100 for a lockout
- No posted prices, so you need a phone estimate
- Closed Sundays and open only 9 to 11 on Saturdays
Customer Ratings
Google Reviews for The White Glove Maid Service
Customer ratings shown here come from Google. They are separate from our editorial review above.
Editorial Ranking
Why The White Glove Maid Service Made Our Top 5
It holds position 4 in 5 Best House Cleaning Services in San Antonio, TX (2026).
Areas Served
Based in San Antonio, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About The White Glove Maid Service
The White Glove Maid Service calls itself the oldest family-owned maid service in San Antonio, and its history backs that up. Mike and Heidi Baird founded it in 1983, and the company has stayed locally owned since. Its office sits in Suite 305 at 11107 Wurzbach Road, and the reception area with the White Glove sign is one of the photos on its Google profile.
The menu covers basic maintenance cleaning, deep or spring cleaning for homes that need a heavy reset, move-out and move-in cleaning for vacant homes and apartments, make-ready cleaning for landlords, special projects and small office cleaning. Prices are quoted by phone based on your home, so there is no posted rate card.
Staffing is the strongest part of the pitch. The FAQ says every worker is employed directly and the company never uses contract labor, handling employment taxes itself. New maids go through background checks, up to three references and a 10-step hiring and training process, and the company says many have stayed 10 to 20 years. It holds an A+ rating with the Better Business Bureau and partners with Cleaning for a Reason, which provides free cleaning for people in cancer treatment.
Customers can inspect the work before the maid leaves, and anything missed can be reported within 24 hours for a fix. Cancelling with less than 24 hours notice costs $50, and a lockout or no-show costs $100. Changes made on a Friday for a Monday visit also carry the fee because the office closes for the weekend.
The rating is 4.7 from 485 Google reviews, read November 12, 2026. Reviewers name Melissa, who one family has had for almost five years, along with Debra, Ana, Kristina and Lizette. The one recent one-star review, from May 2026, says a 2,200 square foot make-ready was done in under two hours with the baseboards skipped.
White Glove fits people who want one trusted maid in their home month after month. It suits less well anyone who needs Sunday service or a published price. Before booking, get your phone estimate in writing, ask who your regular maid will be, and confirm the cancellation rules for Friday changes.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Workmanship warranty
- Inspect the work before the maid leaves; report any concern within 24 hours and the company returns to correct it.
Gallery
Project Photos
Business-submitted, reviewed by our editors
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The White Glove Maid Service FAQs
Are White Glove Maid Service maids employees or contractors?
They are employees. The White Glove Maid Service says it never uses contract labor and handles all employment taxes. Each maid passes a background check, up to three reference checks and a 10-step hiring and training process, and the company holds an A+ BBB rating.
What are The White Glove Maid Service office hours?
The Wurzbach Road office is open Monday to Thursday 8 am to 5:15 pm, Friday 8 am to 5:05 pm and Saturday 9 to 11 am. It is closed Sunday. Call 210-342-3878 for a free phone estimate.
What is White Glove's cancellation policy?
White Glove asks for 24 hours notice. A late cancellation or reschedule costs $50, and a lockout or no-show costs $100. Changes made on a Friday for a Monday cleaning also carry the $50 fee because the office is closed on weekends.
Is The White Glove Maid Service licensed and insured?
We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does The White Glove Maid Service serve?
San Antonio. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does The White Glove Maid Service offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Inspect the work before the maid leaves; report any concern within 24 hours and the company returns to correct it.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn The White Glove Maid Service?
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- November 2026
- Profile last updated
- November 12, 2026
- Google review data updated
- November 12, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Could not verify
- BBB A+ rating (reported only), insurance
- Sponsorship status
- No commercial relationship