Muetzel Plumbing, Heating & Cooling

Company Facts

Muetzel Plumbing, Heating & Cooling at a Glance

By the numbers

Google rating

4.4out of 5

Customer reviews

81on Google

In business

59years

Rating and review count pulled from Google on September 4, 2026. Years counted from 1967.

What We Like

• Trading since 1967, per its own website, with deep familiarity with Franklin County housing
• Plumbing and HVAC in one company, useful for boilers, gas lines and hydronic systems
• 4.4 stars from 81 Google reviews as read on September 4, 2026
• Handles residential, commercial and multi-family work, including design-build and new construction
• Drain work backed by camera inspection and high-pressure jetting rather than snaking alone

Things to Consider

• Published hours are Tuesday to Friday only, which sits oddly against the advertised 24/7 emergency service
• Two different phone numbers appear across its listings, so confirm which one reaches dispatch
• 81 reviews is a modest count for a company of this age, giving a thinner public record than some rivals
• No pricing, warranty terms or licence details are published in the material reviewed

Google rating

4.4

Based on 81 Google reviews

Review data updated September 4, 2026

View on Google Maps →

Rating Distribution

• 5 stars80%
• 4 stars5%
• 3 stars2%
• 2 stars4%
• 1 star9%

Two trades under one roof is the pitch here, and in central Ohio it makes practical sense. A boiler is a plumbing appliance and a heating appliance at once. A gas line feeds both a water heater and a furnace. Homes in Grandview, Upper Arlington and older parts of Clintonville often have hydronic heat, cast iron waste stacks and galvanized supply lines all in the same basement, and a company that only does one half of that ends up handing you off. Muetzel Plumbing Heating Cooling has been trading since 1967 by its own account, long enough to have seen most of what Franklin County basements hide.

On the plumbing side the listed work covers fixtures, tank and tankless water heaters, water line repairs, gas line installation, sump pumps, backflow prevention, drain cleaning with camera inspection and high-pressure jetting, sewer cleaning, and repiping. That last one matters in Columbus. Plenty of pre-1960 houses still run galvanized steel, and the symptom is not a leak but pressure that drops away as the interior of the pipe scales shut. Repiping is disruptive, permitted work, and it is worth asking any contractor how they plan to route new lines, how much drywall comes out, and who patches it.

Heating and cooling covers furnaces, air conditioners, heat pumps, boilers, humidifiers and dehumidifiers, ventilation and energy recovery ventilators, plus seasonal tuneups. The site mentions combustion analysis as part of that, which is the right check on an older atmospheric furnace or boiler where a marginal flue can push carbon monoxide back into the house. Columbus winters are not brutal by Great Lakes standards, but the cold snaps arrive fast, and a furnace that limped through November will announce itself on the first single-digit morning.

Commercial and multi-family work sits alongside the residential side: grease trap cleanouts, process and gas lines, larger HVAC installs, design-build and new construction. That mix tends to mean a company with a service dispatch operation rather than a couple of vans, which usually helps with parts availability and hurts with the personal touch. Read reviews with that in mind.

The Google Business Profile showed 4.4 stars from 81 reviews when read on September 4, 2026. That is a solid score. It is also not perfect, and the review count is modest for a company of this age, which suggests a lot of repeat commercial and long-standing residential customers who never think to post. Anyone shortlisting should read the lower-star reviews specifically, since with a company this established the pattern in complaints tells you more than the average.

One thing to sort out before you call. Published hours show Tuesday through Friday, 7 AM to 4 PM, with Monday, Saturday and Sunday closed, while the company advertises 24/7 emergency service for both residential and commercial customers. Those two things can coexist if the office keeps regular hours and an answering service handles nights, but ask directly. Ask what the after-hours call-out charge is, whether there is a diagnostic fee and whether it applies to the repair, and how overtime rates work on a Sunday. Two phone numbers also appear across its listings, a (380) area code number and a (614) number on its own site, so use whichever gets a human.

Good fit: owners of older homes near Grandview, Bexley and Upper Arlington who need a contractor comfortable with boilers and cast iron; landlords and facility managers wanting one call for mechanical work; anyone replacing a water heater or furnace who wants a repair option explored first, which is how the company describes its approach. Less good fit: someone hunting the cheapest possible drain snake on a Saturday, or a homeowner who wants a single owner-operator on every visit.

Compared with the wider Columbus market, Muetzel Plumbing Heating Cooling sits in the mid-to-large local bracket, older than most and broader in scope than the plumbing-only shops. You will likely pay more than a one-van operator and less drama than a national franchise. Get the quote itemised, confirm the permit for water heater, gas line or sewer work, and ask what warranty covers labour as opposed to the manufacturer's cover on the equipment itself.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 18, 2026

Google review data updated

September 4, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship