Company Facts
DrainMaster Drain Cleaning & Sewer Line Repair at a Glance
The work
- Best for
- recurring main line backups and sewer camera work in older Columbus homes
- Primary service
- Plumbing
Where
- Headquarters
- Columbus, OH
- Service area
- Columbus
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on DrainMaster Drain Cleaning & Sewer Line Repair
The review record is the strongest thing here: 4.8 from 806 ratings is a hard number to fake, and it lines up with a company that has been dispatching drain trucks in Columbus for a while. The service list is deep on the sewer side and reasonably broad elsewhere, which makes it a sensible first call for a backup and a fair second quote for a water heater. Pricing is the open question, as it always is with 24 hour operations, so settle the after-hours rate on the phone.
Best for: recurring main line backups and sewer camera work in older Columbus homes
What We Like
- 4.8 star average from 806 Google reviews as read on 4 September 2026
- Deep drain and sewer menu including hydro jetting, camera inspection and trenchless replacement
- Published hours show 24 hour availability every day of the week
- Ohio licence number 35036 published on the company website
- Handles both residential and commercial plumbing
- West side base with quick access to the 270 outerbelt
Things to Consider
- No pricing is published, so after-hours and weekend rates need confirming by phone
- A crew-based operation means the technician who attends may vary between visits
- Trenchless sewer replacement depends on pipe condition and is not suitable for every lateral
Google Reviews for DrainMaster Drain Cleaning & Sewer Line Repair
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 806 Google reviews
Review data updated September 4, 2026
Rating Distribution
- 5 stars92%
- 4 stars4%
- 3 stars1%
- 2 stars0%
- 1 star2%
iAbout this distribution
The distribution reflects the 806 Google reviews available when this profile's review data was last refreshed on September 4, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
Why DrainMaster Drain Cleaning & Sewer Line Repair Made Our Top 10
It holds position 9 in 10 Best Plumbers in Columbus, OH.
Services Offered
Areas Served
Based in Columbus, OH.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About DrainMaster Drain Cleaning & Sewer Line Repair
The base at 4696 Trabue Rd puts the vans on the west side of Columbus, close to the 270 outerbelt and within a short run of Hilliard, Upper Arlington, Grandview and the older housing that rings downtown. That matters for drain work more than for most trades, because a sewer backup is not a job anyone schedules a week out. The published hours say the phone is answered around the clock, seven days.
What the company advertises breaks into three groups. Drains and sewers come first: cleaning, rooter service, hydro jetting, drain pipe repair and installation, camera inspection of sewer lines, sewer line repair and full replacement, plus trenchless replacement and slab leak detection. Then general plumbing, covering emergency call-outs, toilets, garbage disposals, sump pump installation and repair, and routine inspection. Third is water systems, meaning water heater repair and replacement including tankless, main water line repair and replacement, whole home repiping, water softeners and filtration. Commercial work is listed alongside residential.
Central Ohio gives that list plenty to do. A lot of Columbus housing predates the war, and clay tile laterals under Clintonville, the Hilltop, Olde Towne East and the older Grandview streets are exactly what tree roots find. Silver maples and pin oaks do the damage, joints separate, and a line that gets cabled every autumn is usually telling you the pipe itself has failed. That is the point at which a camera inspection earns its fee, because it separates a line that will keep running with annual maintenance from one that needs a pipe bursting job or an open cut in the front yard. Trenchless methods are worth asking about specifically, since they can spare a driveway or a mature tree, but they need a host pipe in a certain condition and they are not right for every lateral.
Basements are the other constant. Columbus sits on heavy clay soil that sheds water rather than absorbing it, and older houses in the city's stormwater programme areas have been fitted with sump pumps and redirected downspouts as part of that work. Pumps fail, usually during the storm that makes them necessary, so sump pump replacement and battery backup questions come up often. Hard water is a third theme. Limestone aquifers across the region leave scale in tank heaters and fixtures, which is part of why softener and filtration installation appears on the service list at all.
DrainMaster Drain Cleaning Sewer Line Repair reports 4.8 stars from 806 reviews on its Google Business Profile as read on 4 September 2026. Eight hundred reviews is a volume that only accumulates over years of steady dispatching, and a 4.8 average across that many is a reasonable signal. It is not a substitute for reading the recent ones, particularly the two and three star reviews, which tend to be where pricing disputes and repeat visits show up. The website publishes licence number 35036, and links to a Better Business Bureau profile as well as Facebook, Yelp and X.
Who it suits: a homeowner with a recurring main line clog who wants a camera in the pipe and a proper answer, someone who needs a water heater swapped this week, or a small commercial property that cannot afford a closed restroom. Who it suits less well: anyone wanting fixture-level remodel plumbing as part of a larger renovation, or a customer who prefers a one-man shop where the same tradesman turns up every time. A company running around the clock with this review volume is dispatching a crew, so the technician will vary.
Before booking, ask what the call-out is priced at after hours and at weekends, since overnight rates differ almost everywhere and the company's transparent pricing claim should be easy enough to test on the phone. Ask whether the quote is flat rate or hourly, whether camera inspection is charged separately or credited against a repair, and who pulls the permit for a lateral replacement that ties into the city main. For a sewer replacement, ask about restoration of the lawn or drive, and get the warranty term in writing. Compared with the national franchise brands operating in Columbus, DrainMaster Drain Cleaning Sewer Line Repair presents itself as a local family business, which usually means more room to talk directly about scope. Compare two written quotes on any job over a few thousand dollars.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing licence35036Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.8/ 5
806 customer reviews
TenBestFind
Editorially reviewed
Ranked #9 in Columbus plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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DrainMaster Drain Cleaning & Sewer Line Repair FAQs
Is DrainMaster really available 24 hours?
The published hours list the business as open 24 hours, seven days a week, and the website markets emergency plumbing as a core service. As with any round-the-clock operation, availability at 2am usually means an on-call technician rather than a full crew, so confirm the response window and the after-hours rate when you call.
What does it cost to have a main sewer line cleared in Columbus?
No prices are published, so you will need to ask. Across the trade, a straightforward cable clearing of a main line through an accessible cleanout is the cheapest option, hydro jetting costs more, and camera inspection is often billed separately or credited toward a repair. Ask whether the quote is flat rate or hourly before the van is dispatched.
Is the company licensed?
The website publishes Ohio licence number 35036. It is worth verifying the number against the state contractor board yourself, and asking for proof of liability insurance before any excavation work begins on your property.
Can they replace a sewer line without digging up the yard?
Trenchless sewer line replacement and repair is on the published service list. Whether it suits your property depends on the condition and route of the existing lateral, so a camera inspection normally comes first. Trenchless methods can save a driveway or a mature tree, but a badly collapsed or offset clay line sometimes still needs an open cut.
Do they handle work beyond drains, such as water heaters?
Yes. Alongside the drain and sewer work, the company lists water heater repair, replacement and tankless upgrades, sump pumps, toilets, garbage disposals, main water line work, whole home repiping, water softeners and filtration systems. Commercial plumbing is also advertised.
How reliable is the review record?
The Google Business Profile showed 4.8 stars from 806 reviews when read on 4 September 2026. That is a substantial sample for a local plumbing company. The business also links to profiles on Better Business Bureau and Yelp, which are worth a glance for a second view, particularly the lower-star reviews where pricing complaints tend to surface.
Which parts of Columbus do they cover?
The Trabue Road address sits on the west side of Columbus near the 270 outerbelt, and the website maintains a service areas page. Central Columbus and the western and northwestern suburbs are the natural catchment, but confirm coverage for your postcode when booking.
Is DrainMaster Drain Cleaning & Sewer Line Repair licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does DrainMaster Drain Cleaning & Sewer Line Repair serve?
Columbus. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does DrainMaster Drain Cleaning & Sewer Line Repair offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 17, 2026
- Google review data updated
- September 4, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.