Company Facts
O & M Plumbing Services, Inc. at a Glance
The work
- Best for
- water heater and gas line work in Pflugerville and the northern Austin suburbs
- Primary service
- Plumbing
Where
- Headquarters
- Austin, TX
- Service area
- Austin
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on O & M Plumbing Services, Inc.
A 4.9 average across 768 Google reviews is a hard number to argue with, and the pattern of repeat customers naming the same technicians over several years says more than any marketing line. The seven-day, 7 AM to 9 PM schedule is the practical standout for anyone who cannot take a weekday off. Just pin down the after-hours rate and the estimate policy before the truck rolls.
Best for: water heater and gas line work in Pflugerville and the northern Austin suburbs
What We Like
- 4.9 rating from 768 Google reviews as of September 27, 2026
- Open 7 AM to 9 PM seven days a week, including Sunday
- Trading since 2011 with Texas master licence M-41688 published
- Wide service area covering Austin plus Round Rock, Georgetown, Hutto, Taylor and Leander
- Gas and propane line work alongside standard residential plumbing
- Free estimates offered on larger jobs such as slab leaks and water heater installs
Things to Consider
- Published hours end at 9 PM, so it is not a 24-hour emergency service
- Service area leans north and east of Austin; southern suburbs are less central to it
- Call-out and after-hours pricing is not published, so confirm it when booking
Google Reviews for O & M Plumbing Services, Inc.
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 768 Google reviews
Review data updated September 27, 2026
Rating Distribution
- 5 stars97%
- 4 stars1%
- 3 stars1%
- 2 stars1%
- 1 star1%
iAbout this distribution
The distribution reflects the 768 Google reviews available when this profile's review data was last refreshed on September 27, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Services Offered
Areas Served
Based in Austin, TX.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About O & M Plumbing Services, Inc.
Plumbing in Central Texas gets defined by two things: slab foundations and swings in weather. Homes across Pflugerville, Round Rock and north Austin sit on post-tension slabs, which means a leak under the floor is not a simple matter of pulling up a floorboard. It involves locating the leak, deciding between a tunnel, a slab break or a reroute overhead, and then living with the consequences of that decision for years. Then there is February 2021, still the reference point for every plumber in the region, when burst pipes in garages and attics kept crews working for weeks. Several of the reviews on this company's own site mention exactly that kind of repair.
Since 2011, o m plumbing services inc has worked out of a unit on Three Points Road in Pflugerville, covering a service area that its website lists as Austin, Round Rock, Cedar Park, Leander, Georgetown, Taylor, Hutto, Manor, Buda, Lakeway, Bee Cave and West Lake Hills. That footprint leans north and east of the city, which matters if you live in the newer subdivisions along the 130 corridor or in Hutto, where a lot of Austin's downtown-based plumbers will quote a trip charge or simply decline.
The service list is broad rather than specialised. Water heater repair and replacement appears first on the website and features heavily in the reviews, including tankless and conventional units. Beyond that: water filtration and softener installation, gas pipe work including propane connections, toilet repairs, fixture installation, sewer repair, drain clearing and commercial plumbing. One review mentions a propane connection that a dozen other companies had turned down, which suggests the gas side of the business is genuine rather than a line on a website. Texas requires a separate endorsement for natural gas work, so it is worth confirming that when you book.
On pricing, the company states that free estimates apply to larger jobs such as pipe replacements, slab leaks and water heater installs, while straightforward service calls are handled differently. That is a common structure and a fair one, but it is the thing to clarify on the phone. Ask whether there is a diagnostic or trip fee, whether it is credited against the repair, and whether the quote is flat-rate or hourly plus parts. Reviews describe technicians giving complete pricing before starting, which is the behaviour you want.
Hours are published as 7 AM to 9 PM every day including Sunday. Fourteen-hour daily coverage across seven days is unusual and useful, though it is not the same as 24-hour service. If your water heater fails at midnight, you are waiting until morning. Ask whether the evening and weekend hours carry a different rate, because many shops charge a premium after standard business hours even when they staff the phones.
The Google rating of 4.9 from 768 reviews, read on September 27, 2026, is the clearest signal in the brief. Volume that high accumulated over roughly a decade points to steady residential repeat work rather than a marketing push. Named technicians recur across reviews, which usually indicates low turnover, and several customers describe using the company for ten years or more.
Who it suits: homeowners in Pflugerville and the northern suburbs who want a licensed plumber for water heaters, gas lines, softeners and drain problems, and small commercial operators who need the same. Who it may not suit: anyone needing a genuine overnight emergency response, or homeowners in far south Austin, Kyle or Dripping Springs, where the listed area is thinner and response times will naturally be longer. Large-scale repipes of older 1970s copper or a whole-house repipe on a complicated slab are worth getting two or three bids for regardless of who you call.
Compared with the national franchises that advertise heavily in Austin, o m plumbing services inc sits in the independent middle ground. You are more likely to speak to someone who knows the dispatch board, and less likely to get a tablet-based menu of gold, silver and bronze options. Before booking, confirm the master licence number M-41688 against the Texas State Board of Plumbing Examiners, ask who pulls the permit on water heater and gas work, and get the manufacturer and labour warranty terms in writing.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Plumbing licenceM-41688Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
768 customer reviews
Project Photos
Business-submitted, reviewed by our editors
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O & M Plumbing Services, Inc. FAQs
What areas does O & M Plumbing cover?
Its website lists Austin, Pflugerville, Round Rock, Cedar Park, Leander, Georgetown, Taylor, Hutto, Manor, Buda, Lakeway, Bee Cave and West Lake Hills. The shop itself is on Three Points Road in Pflugerville, so the northern and eastern suburbs are closest to base. If you are on the edge of that list, confirm coverage and any trip charge when you call (512) 466-2125.
Is O & M Plumbing available on weekends?
Yes, the published hours are 7 AM to 9 PM every day of the week, Saturday and Sunday included. That is broader than most plumbers in the area offer. It is not round-the-clock service, though, so a call after 9 PM will likely be answered the following morning. Ask whether evening and weekend work carries a different rate.
How good are the reviews?
The Google Business Profile shows 4.9 from 768 reviews, read on September 27, 2026. That is a large sample for an independent plumbing company. Reviewers commonly mention water heater replacements completed the same day, clear pricing given before work starts, and technicians named by first name across multiple visits over several years.
Does it provide free estimates?
The company states that free estimates are given for more involved work, naming pipe replacements, slab leaks and water heater replacements or installations as examples. Simple service calls are handled separately. Worth asking directly whether a diagnostic or trip fee applies to a basic repair visit and whether that fee is credited if you go ahead with the work.
Is the company licensed?
Its website publishes Texas master plumber licence number M-41688. Texas licences plumbers through the State Board of Plumbing Examiners, and you can verify any number on the board's public lookup. Gas work generally requires an additional endorsement, so if you are booking a gas or propane line job it is reasonable to ask which technician holds it.
How long has the company been in business?
Since 2011, according to its own website, which puts it at well over a decade of trading in the Austin area. Several reviews on the site come from customers describing ten years or more of repeat visits, which lines up with that date.
Does it handle commercial plumbing?
Yes, commercial work is listed among its services alongside residential repairs. The website does not detail the scale of commercial jobs it takes on, so if you are managing a restaurant, retail unit or multi-tenant property it is worth describing the job in detail first to check it fits.
Is O & M Plumbing Services, Inc. licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does O & M Plumbing Services, Inc. serve?
Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does O & M Plumbing Services, Inc. offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Profile last updated
- September 27, 2026
- Google review data updated
- September 27, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship