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Promaster Appliance Repair

Appliance repair Company in Toronto, Ontario. Serving Hamilton, Concord and surrounding areas.

Promaster Appliance Repair is an appliance repair company based in Toronto, ON, also working in Hamilton, Concord, Etobicoke. Its listed services include refrigerator repair, washer and dryer repair, oven and range repair and dishwasher repair. Its Trained and certified by major household appliance manufacturers is reported by the company and not yet verified, so check it before work starts.

5.0on Google · 700 reviews
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Promaster Appliance Repair has 700 Google reviews and a 5.0 average, which is the first thing to know about this Etobicoke company. It sends technicians to homes in Toronto, North York, Scarborough, East York and York to repair refrigerators, washers, dryers, dishwashers, ovens, stoves, microwaves and range hoods. CEO Andrey Bondarev leads the company, and reviewers also name Andre and Joseph. The website says diagnostics are free when the repair is done with Promaster, the service call fee goes toward the repair, and parts and labour carry a warranty of up to 12 months. Google and the website list it as open 24 hours, seven days a week. There is no public shop, so every job is done at your home. 5.0 from 700 Google reviews, read 2026-10-26.

  • Best for fast in-home repair of fridges, washers, dryers and ovens
  • 5.0 average from 700 Google reviews, read 2026-10-26
  • Mobile in-home service with no public shop; the address is a condo unit in Etobicoke

Company Facts

Promaster Appliance Repair at a Glance

By the numbers

Google rating
5.0out of 5
Customer reviews
700on Google

Rating and review count pulled from Google on October 28, 2026.

The work

Best for
Fast in-home repair of fridges, washers, dryers and ovens
Primary service
Appliance repair

Where

Headquarters
Toronto, ON
Service area
15 cities
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
Parts and labour warranty on repairs for up to 12 months, per the company website.

Credentials

Trained and certified by major household appliance manufacturers
Trained and certified by major household appliance manufacturers (reported by the company, not verified)

Editorial Review

Our Take on Promaster Appliance Repair

Promaster Appliance Repair earns its place on the strength of 700 Google reviews at a perfect 5.0, with reviewers naming the technicians who fixed their Samsung, Miele, Dacor and Thermador units. The in-home model, 12 month parts and labour warranty and diagnostic fee credited toward repairs are practical. Expect no showroom and no published price list, so get the quote in writing.

Best forFast in-home repair of fridges, washers, dryers and ovens

What We Like

  • 5.0 average from 700 Google reviews, read 2026-10-26
  • Open 24 hours, seven days a week, per Google and the website
  • Parts and labour warranty on repairs for up to 12 months
  • Service call fee goes toward the repair when Promaster does the work
  • Technicians named in reviews, including Andrey, Andre and Joseph

Things to Consider

  • Mobile in-home service with no public shop; the address is a condo unit in Etobicoke
  • No published price list, so ask for a written quote before work begins
  • Harder repairs can need several visits while parts are ordered, as reviewers describe

Customer Ratings

Google Reviews for Promaster Appliance Repair

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

5.0

Based on 700 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars99%
  • 4 stars0%
  • 2 stars0%
  • 1 star1%
iAbout this distribution

The distribution reflects the 700 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Christopher Aiello5.0

    The team at Promaster is great and they helped properly diagnose, solve and complete my washer repair after another company tried to scam me out of alot of money and incorrectly have me complete a huge repair. Promaster came in, easily identified the problem and fixed the washer issue on site. thank you very very much for your honesty and help Chris

    October 2026Google
  • S P5.0

    Responsive, honest & fantastic work. Violet was quick in setting up my appointment & was quite helpful. Andrey (technician) was knowledgeable, timely & extremely courteous. Would recommend this company anytime. Great service…fixed both my washing machine & oven promptly.

    October 2026Google
  • mike vaccaro5.0

    I had a problem with my washing machine and thought it was the valve but Andrey from Pro Master knew that the problem was the temperature control switch. That only comes from experience.

    October 2026Google
  • Ruslan5.0

    Really impressed with ProMaster Appliance Repair! My Blomberg fridge stopped cooling properly, and I was worried it would need to be replaced. Thankfully, these guys knew exactly what they were doing. The technician was friendly, took the time to explain the issue, and got everything running again without any hassle. It’s refreshing to find a company in Toronto that actually cares about doing the job right instead of just rushing through it. Definitely keeping their number for the future. Highly recommended!

    October 2026Google
  • Abigail Davis5.0

    I was impressed with this service and would happily use them again. Andrey was friendly, professional and knowledgeable. They were tidy and quick, and I appreciated that they took the time to explain the issue to me and answer any questions clearly and patiently.

    October 2026Google

View more Google reviews

Ranked#8of 9 appliance repair in Toronto, ONre-checked October 2026

Editorial Ranking

Why Promaster Appliance Repair Made Our Top 9

It holds position 8 in 9 Best Appliance Repair Companies in Toronto, ON (2026).

See the Full Toronto RankingPositions cannot be bought

What They Do

Services Offered

Specialties

  • Same-day in-home repair
  • Original manufacturer parts
  • Emergency appliance repair
  • Washing machine repair
  • Oven repair
  • Stove repair
  • Microwave repair
  • Range hood repair

Areas Served

Based in Toronto, ON.

  • Toronto, ON · HQ
  • Hamilton, ON
  • Concord, ON
  • Etobicoke, ON
  • Burlington, ON
  • Ancaster, ON
  • Aurora, ON
  • Bolton, ON
  • Brampton, ON
  • Caledon, ON
  • Dundas, ON
  • East York, ON
  • Milton, ON
  • Barrie, ON
  • Bradford, ON
iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Promaster Appliance Repair

Promaster Appliance Repair arrives in Toronto with a 5.0 average from 700 Google reviews, read 2026-10-26, which is a long record for an owner-led in-home repair company. CEO Andrey Bondarev runs it from Etobicoke, and technicians visit homes across Toronto, North York, Scarborough, East York and York, plus Mississauga, Vaughan, Markham and Richmond Hill. Repairs are done in your kitchen or laundry room, so nothing goes to a shop.

The service list covers refrigerators, washers, dryers, dishwashers, ovens, stoves, microwaves and range hoods. Reviewers describe jobs on Samsung, Miele, Dacor and Thermador units, and the website lists brands such as LG, Whirlpool, GE, Frigidaire, Electrolux and Bertazzoni. Google and the website show the company as open 24 hours, seven days a week.

Reviewers name the people they met. Andrey is credited with same-day visits and with arriving carrying the right part for a washer. Andre repaired a 20 year old Dacor wall oven in Mississauga after the manufacturer said parts were not available, and stayed within his quote. One reviewer praised Violetta for answering every question before the visit. A review on the company's own site credits Joseph with fixing a dryer fuse. One honest note from the reviews is that harder jobs can take more than one visit, as the Dacor oven did and a Miele dishwasher repair did, because parts have to be ordered.

On terms, the site says diagnostics are free when the repair is done with Promaster, the service call fee goes toward the repair, and parts and labour carry a warranty of up to 12 months. Payment is by Visa, Mastercard or Interac. There is no public shop, the address is a condo unit in Etobicoke, and the company does not publish a price list.

Promaster suits homeowners, landlords and condo residents who want a quick in-home visit for a common appliance and give weight to recent reviews. It suits less well anyone who wants a showroom, a published rate card, or a firm timeline on rare parts. Before booking, ask whether the diagnostic fee is credited toward the repair, what the parts and labour warranty covers and for how long, and get a written quote before work starts. Ontario has no provincial appliance repair licence, so confirm TSSA gas technician registration for gas appliances, ask for WSIB clearance, and look the business up in the Ontario Business Registry.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Trained and certified by major household appliance manufacturersReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    5.0/ 5

    700 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #8 in Toronto appliance repair, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Inspection fee
Free diagnostics when the repair is done by ProMaster; service call fee goes towards the repair
Emergency callout
Available 24/7
Workmanship warranty
Parts and labour warranty on repairs for up to 12 months, per the company website.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Promaster Appliance RepairPromaster Appliance Repair
  • Promaster Appliance RepairPromaster Appliance Repair
  • Promaster Appliance RepairPromaster Appliance Repair
  • Promaster Appliance RepairPromaster Appliance Repair
  • Promaster Appliance RepairPromaster Appliance Repair
  • Washing Machine repairWashing Machine repair
  • Dishwasher repairDishwasher repair
  • Microwave repairMicrowave repair
  • Refrigerator not cooling - repair by ProMasterRefrigerator not cooling - repair by ProMaster
  • Refrigerator water leakage problem?Refrigerator water leakage problem?

Video

Project Videos

From the company's own channel and website. Loads only when you press play.

View channel on YouTube

Samsung Stove Repair- Stove Surface Element Stay On High- Infinite Switch Replacement

February 2024

Compare

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Promaster Appliance Repair FAQs

  • Is Promaster Appliance Repair licensed in Toronto?

    Ontario has no provincial appliance repair licence, so there is no licence number to look up for Promaster Appliance Repair. The company website says its technicians are licensed and certified by manufacturers but publishes no numbers. Ask for TSSA gas technician registration if your appliance runs on gas, request WSIB clearance, and search the company in the Ontario Business Registry before booking.

  • Is Promaster Appliance Repair open 24 hours for emergency appliance repair?

    Yes, Google and the company website list Promaster Appliance Repair as open 24 hours, seven days a week, and the site advertises same-day service in Toronto and the GTA. Reviewers describe same-day visits, including one where the technician arrived with the part. Call +1 647-575-6835 and confirm the visit window, since the site also says online requests are answered during working hours.

  • What warranty does Promaster Appliance Repair give and where does it work?

    The website states a warranty on parts and labour for up to 12 months, with a free repeat fix or refund if the same fault returns within the warranty period. Diagnostics are free when the repair is done with Promaster, and the service call fee goes toward the repair. Technicians cover Toronto, North York, Scarborough, East York, York and Etobicoke, and also Mississauga, Vaughan, Markham and Richmond Hill. Payment is by Visa, Mastercard or Interac.

  • Is Promaster Appliance Repair licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Promaster Appliance Repair serve?

    Toronto, Hamilton, Concord, Etobicoke, Burlington, Ancaster, Aurora, Bolton, Brampton, Caledon, Dundas, East York, Milton, Barrie, Bradford. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Promaster Appliance Repair offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Parts and labour warranty on repairs for up to 12 months, per the company website.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
October 31, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Trained and certified by major household appliance manufacturers (reported only), insurance, founding year
Sponsorship status
No commercial relationship
Promaster Appliance Repair5.0 on Google · Toronto, ONVisit Website